helpdesk manager Jobs

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Helpdesk / Technical Support

CBTS

•

Indianapolis, Indiana, USA

Third Party, Contract

Role: Helpdesk / Technical Support Location: Indianapolis IN (Onsite with travel to multiple locations) Duration: 6 months contract Job summary: This project will entail a large-scale end user device inventory assessment across every hospital and clinic location, a Gap Analysis, and Wi-Fi assessment. Required skills: Helpdesk, Technical Support, Tagging end user devices such as laptops, monitors, computers, tablets, etc. Please send resume ASAP.
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Posted 5 days ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, Title: Help Desk Analyst 1 Duration: 12+Months Location: Conyers, GA 30013 LOCAL CANDIDATES ONLY and MUST have Call Center exp Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users or conduct computer diagnostics to investigate a
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Posted 12 days ago | Updated 4 days ago

L2 Help Desk - Mobile Phones and Microsoft Intune

Randstad Digital

•

Plano, Texas, USA

Full-time

job summary: Required Skills Candidate should have a well-rounded knowledge of large-scale enterprise mobile device management such as Microsoft Intune as well as knowledge of the Apple and/or Android operating system. Familiarity with core Microsoft infrastructure technologies, including Active Directory, Exchange Server, and Teams will be helpful. Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate
Posted 2 days ago | Updated moments ago

Help Desk - AZ

Ledgent Technology

•

Phoenix, Arizona, USA

Full-time

Position: IT Support Specialist Department: Information Technology Reports To: IT Support Desk Supervisor Location: Gilbert, AZ (fully onsite, 5 days per week) Pay: $25 - $30/hour We are seeking a motivated IT Support Specialist to join our team in Gilbert, AZ. This role involves analytical, technical, and administrative tasks related to the planning, design, and installation of personal computer systems, workstations, and servers. The successful candidate will diagnose and resolve issues re
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Posted 20 days ago | Updated 5 hours ago

Help Desk Technician

Caresoft

•

Little Rock, Arkansas, USA

Contract

Title: ADPS Help Desk Technician Location: Little Rock, AR 72209 Duration: 3+ Months Short Description: The Client is looking to fill positions that will be a part of the Applications Support Team providing support, technical assistance, and advice to end users for hardware and software. POSIPOSITION SUMMARY: MOVE is the software suite/platform used to access the eCrash system. The purpose of eCrash is to report all the facts and circumstances of the motor vehicle crash accurately, consisten
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Posted 27 days ago | Updated 5 hours ago

L2 Help Desk - Mobile Phones and Microsoft Intune

Randstad Digital

•

New Jersey, USA

Full-time

job summary: Required Skills Candidate should have a well-rounded knowledge of large-scale enterprise mobile device management such as Microsoft Intune as well as knowledge of the Apple and/or Android operating system. Familiarity with core Microsoft infrastructure technologies, including Active Directory, Exchange Server, and Teams will be helpful. Need to be able to interact with customers and provide exceptional technical services. Will interface with customers to troubleshoot and evaluate
Posted 4 days ago | Updated moments ago

Data Helpdesk Specialist

Marathon TS Inc

•

Ogden, Utah, USA

Full-time

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W
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Posted 6 days ago | Updated 6 days ago

Data Helpdesk Specialist

Marathon TS Inc

•

O'Fallon, Illinois, USA

Contract

Marathon TS is seeking an experienced Data Collection Specialist to join our team. This position has a rotating shift schedule, including days/nights/weekends/holidays etc. It is a 24/7 Operations Center Environment. Primary Responsibilities: Monitor and report on contractual performance standards and trouble ticket lifecycle management for a 24/7 Operations Center. Collaborate within the Data Collection Services team to ensure functional processes and procedures are monitored and adhered to. W
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Posted 6 days ago | Updated 6 days ago

Help Desk Desktop Support Analyst

Randstad Digital

•

Fort Worth, Texas, USA

Contract

job summary: Our enterprise client has an in office six month contract for a Level 1 - 2 Help Desk Desktop Support Analyst to support Office 365 and corporate in office and remote users In office everyday Candidate will have 6 months to 2 years experience in IT support and utilizing ticket tracking. Candidate will be supporting computer systems by providing hardware support, software technical support and screening service requests for personal computers and telecommunication equipment. loca
Posted 16 days ago | Updated moments ago

Help Desk

Johnson Technology Systems Inc (JTSI)

•

Dover, New Jersey, USA

Contract

We are hiring for Help Desk to support our Federal Project. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title:- Help Desk Location: - Hybrid - Candidate will need to be onsite at Picatinny, NJ for 3 days a Week Citizenship: Clearance: Active interim Secret Clearance or higher in JPAS Help Desk Job Description The helpdesk person monitors the Service now ticketing system for open tickets and works on the tickets as they come in.As per the SOP they have a turnaround time of 2 hours.T
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Posted 32 days ago | Updated 2 days ago

CSV IT Help Desk Consultant

Voto Consulting LLC

•

Concord, North Carolina, USA

Third Party, Contract

Position Title: CSV / IT Help Desk Consultant Location: Concord, NC Duration: 12+ month contract Local or nearby only Job Descrption This person will be dedicated to IT infrastructure teamCSV / quality background but technically inclined (windows experience would be nice) Someone that has IT exposure in Quality and is good with computer systems / IT systemsCould be someone maybe in IT Help desk in a regulatory environment Could come from a degree in life sciences, engineering related, technical
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Posted 16 days ago

Help Desk Specialist I and II

City of West Des Moines

•

West Des Moines, Iowa, USA

Full-time

Help Desk Specialist I Under the general direction of the ITS Operations Manager, performs Tier 1 (routine help desk support) and some Tier 2 (specialized, mission-critical help desk support) desktop, laptop, operating system, software, telephony, and mobile offices support of City entities (Fire, Police Department, Library and other City departments) and may perform occasional administrative support, account management and purchasing duties for the department. Help Desk Specialist II Under the
Posted 31 days ago

Help Desk Analyst 1 (765352)

Key Business Solutions, Inc.

•

Conyers, Georgia, USA

Contract

Help Desk Analyst 1 (765352) Conyers, GA 30013 11 Months Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. Complete Description: LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *MUST be Bilingual, Spanish* **Do NOT submit candidate previously submitted to #762935** *MUST have Call Center exp* Provides technical assistance to both internal and
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Posted 12 days ago | Updated 11 days ago

CCaaS Shift Lead - Help Desk/Desktop support | Baltimore, MD Onsite | Contract W2 only

Next Gen Software Solutions LLC

•

Maryland, USA

Contract

CCaaS Shift Lead - Afternoon Shift Baltimore, MD Fully Onsite | Contract W2 only Description of Work: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks tha
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Posted 2 days ago

Help Desk II

Symphony Corporation

•

Madison, Wisconsin, USA

Contract

Role: Help Desk II Location: Madison, WI Duration of the Contract: 6/30/2026 with potential for a 2-year extension. Rate: $25/w2 Top Required Skills & Years of Experience: Experience providing IT support in a professional setting - 3 yearsExperience working with Microsoft Office Suite - 3 yearsExperience providing Identity management administration - 3 years
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Posted 37 days ago | Updated 10 days ago

Helpdesk Engineer

Elevance Systems Inc

•

Moses Lake, Washington, USA

Full-time

Job Summary We are seeking a multiple qualified candidates to support their IT department's Helpdesk Team. We are looking for strong technicians to provide Level 1 and Level 2 Helpdesk phone support to its enterprise environment within Windows Devices. The candidates that can handle the high volume of calls. This is also a great opportunity for someone to grow their skills within the IT support and have the opportunity to advance their careers within IT. Duties & Responsibilities Hands on exp
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Posted 5 days ago

HelpDesk Support

CherryRoad Technologies Inc.

•

New York, USA

Full-time

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Helpdesk Spport to provide on-site technical support while maintaining strong relationships with a client located in Goshen, NY. We are looking for an enthusiastic and motivated individual to join the team. The specialist will have ownership of video streaming services and will assist with traditional helpdesk responsibilities including helpdesk phone calls/emails/VMs and assisting with project tasks. Responsibili
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Posted 2 days ago

Help Desk Analyst

Devfi

•

Atlanta, Georgia, USA

Contract

Role: Help Desk Analyst Duration: 12 Months Location: Atlanta, GA Local Candidates !! *MUST be Bilingual, Spanish* *MUST have Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service.Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appr
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Posted 3 days ago | Updated 2 days ago

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

•

Vestavia Hills, Alabama, USA

Full-time

Description One of TEKsystems' clients, a Fortune 500 company and leader in their respective industry, is looking for a Helpdesk/Technical Support Analyst to join their team. The candidate will be expected to perform world-class customer service to the company's external, revenue-generating customers who utilize one of the primary applications used for logging into their account via a web portal/website to do business. Much of the work will include resetting passwords and walking clients through
Posted 3 days ago | Updated 9 hours ago

Help desk Support/Software Support

Zenosys

•

Trenton, New Jersey, USA

Contract

Hello, Zenosys is looking for Help desk Support client Trenton, NJ If you are available and interested in the below opportunity, please send me updated resume. Thanks Job Title Help desk Support Location- Trenton, NJ (Hybrid) Duration 12+ Months Contracts Highly Chance to Extend If you are interested, please provide the following details along with the updated resume to speed up the interview process. Full Legal Name as mentioned in Drivers' license: Current Location: Willing to relocate to th
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Posted 17 days ago | Updated 2 days ago