helpdesk support technician Jobs in chicago, il

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Desktop Support Analyst

Robert Half

•

Chicago, Illinois, USA

Contract

Description We are offering a unique opportunity for a Desktop Support Analyst in Chicago, Illinois. This role entails providing technical support to software users, handling support tickets, and answering technical questions. As part of our team, you will be responsible for capturing details about reported support issues, including root causes and resolutions, within the ticket management system. Responsibilities: Provide real-time support to software users who contact the Support Help Desk. A
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Posted 9 days ago | Updated 10 hours ago

Director of Service Delivery / Operations / MSP or Consulting Experience Needed / $130k

Motion Recruitment Partners, LLC

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Chicago, Illinois, USA

Full-time

Job Description Our client seeks a Director of Service Operations to lead customer service excellence. In this pivotal role, you'll oversee the Service Department, managing technical support, troubleshooting issues, and driving daily operations. You'll inspire a motivated team, earn trust across employees and management, and prioritize top-notch customer experiences. The ideal candidate has proven experience managing client relationships and deep knowledge of escalation practices. You'll levera
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Posted 27 days ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in this role will serve as the front line and go-to resource for end user technical support in the Company's Chicago office. Responsibilities: Monitor, prioritize and respond to user requests and incidents. Provide detailed updates and tracking of inci
Posted 2 days ago | Updated 9 hours ago

Desktop Support Tecnician

TEKsystems c/o Allegis Group

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Oak Brook, Illinois, USA

Full-time

Top Skills' Details 1. 3+ years of Experience of IT Support (hardware configuration and software support) 2. Troubleshooting experience with Windows OS, Active Directory, O365 3. Prior ticketing system experience (they use ServiceNow) Position Summary: We are seeking a dedicated Desktop Support Specialist to provide comprehensive technical support for our desktop computing environment. The ideal candidate will be responsible for troubleshooting and resolving hardware, software, and network issu
Posted 1 day ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager. They are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individu
Posted 1 day ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, Senior HD Specialists who handles L2-3 issues, Engineer, Sys Admin, IT Operations, and a Project Manager.
Posted 1 day ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

NEEDS TO BE LOCAL TO DOWNTOWN CHICAGO MANDATORY ONSITE Description: Walton Street Capital is a commercial real estate company. Over 25+ years, Walton Street has developed the expertise to underwrite, acquire, originate, manage, and service commercial equity and debt investments across asset sectors. The organization has roughly 100 end users, with the hybrid schedule there would be 20-50 onsite at a given day. This team of 6 consists of IT Lead, HD Specialists who handles L2-3 issues, Engineer
Posted 2 days ago | Updated 9 hours ago

IT Support Specialist

TEKsystems c/o Allegis Group

•

Chicago, Illinois, USA

Full-time

Position Over View We are seeking a dedicated IT Support Specialist to join our team. This role requires a proactive individual who can efficiently solve IT-related issues and contribute to the maintenance and enhancement of our IT infrastructure. Description: We are looking for L1 HD specialist to be the first point of contact for all Helpdesk issues. While they do have a ticketing system in place, most service request come in via email. (Tickets generated via ServiceNow). The individual in th
Posted 2 days ago | Updated 9 hours ago

IT Help Desk

Jobot

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Chicago, Illinois, USA

Full-time

Join Our Tech-savvy Team: Elevate Your IT Career as an IT Help Desk Specialist! This Jobot Job is hosted by: Josh Nix Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $70,000 - $90,000 per year A bit about us: Committed to delivering cutting-edge solutions, we are seeking a talented individual to join our IT team as a Help Desk Specialist. This is an exciting opportunity for someone passionate about technology and providing excellent custome
Posted 1 day ago | Updated 9 hours ago

Network Engineer

Robert Half

•

Indiana, USA

Full-time

Description We are offering an exciting opportunity for a Network Engineer. The successful candidate will be part of our team, implementing and supporting wide area networks (WAN), as well as providing third-level support for local area networks (LAN) across our organization. You will also collaborate with our Desktop Support Team to resolve site-specific network issues. Responsibilities: Implement and support wide area networks (WAN) to ensure smooth connectivity and network efficiency Provide
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Posted 8 days ago | Updated 10 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 19 hours ago

Deskside Support/jr. Network Analyst

TEKsystems c/o Allegis Group

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Chicago, Illinois, USA

Full-time

Description: This position is responsible for daily administration of Active Directory, Office 365, Windows server, Windows 10 desktops/Laptops, and User support for level 2 escalations. Assisting in maintaining Cisco switches/routers, VMware virtualization and day to day operation of LAN and WAN. This will be supporting the local headquarters as well as properties throughout the United States. Candidate must be comfortable creating & building images, managing the traffic of walk-ups daily for
Posted 1 day ago | Updated 9 hours ago

Help Desk Analyst II

Robert Half

•

Itasca, Illinois, USA

Contract

Description We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence. Responsibilities: Provide support for Windows OS 10 Pro\11, Windows AD, DNS,
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Posted 1 day ago | Updated 10 hours ago

Help Desktop Support

Ampcus Inc

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Remote

Contract

Client: Nonprofit Title: Help Desktop Support Duration: 6 months with the opportunity to extend. Fully remote - Normal business hours Job Description: Responsible for providing first level support for all end-users. Troubleshoot and resolve hardware, software and voice/data communication systems issues.Escalate calls when appropriate. Write concise, informative tickets. Follow up on all tickets in a timely manner and follow through to resolution.Experience using ticketing systems, writing techn
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Posted 14 hours ago

CSI Engineer - Mainframe

CDW

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Chicago, Illinois, USA

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain
Posted 1 day ago | Updated 10 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 34 days ago | Updated 20 hours ago

Critical Facility Technician / HVAC / Mechanical / Electrical Technician

Saicon Consultants Inc.

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Melrose Park, Illinois, USA

Full-time

Job Title: Critical Facility Technician Position Type: Full Time Job Location: Northlake, IL 60164 Primary Skills: Data Centers, HVAC, Electrical, Fire Detection and Suppression, Temperature Control Systems, Excellent Communications Description: We are currently seeking a Critical Facilities Technician to join our growing team. Reporting to the Facility Manager, this role involves hands-on analysis, maintenance, and troubleshooting of our 24x7 facility operations. DUTIES AND RESPONSIBILITIES (
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Posted 31 days ago | Updated 20 hours ago

IT Infrastructure Engineer

Addus Homecare

•

Downers Grove, Illinois, USA

Full-time

>> We offer our team the best << Medical, Dental and Vision BenefitsContinued EducationPTO PlanRetirement PlanningLife InsuranceEmployee discounts Position Summary: This position is responsible for the maintenance and management of the core enterprise infrastructure at Addus. Work Schedule: Monday through Friday (10am to 7pm) 4 days in the Downers Grove, IL office, 1 day remote. Essential Duties: All aspects of WAN, LAN, Voice, and Virtualization technologies Maintain and support Windows Ser
Posted 2 days ago | Updated 12 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Compensation: $25-28/hr Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to reso
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Posted 10 days ago | Updated 10 hours ago

IT Service Desk Tier 1 Technical Support

INSPYR Solutions

•

Westmont, Illinois, USA

Contract

Title: IT Service Desk Tier 1 Location: Westmont, IL Duration: Contract to Hire Work Requirements: , Holders or Authorized to Work in the US Job Description: Teammates will utilize TeamViewer to deliver remote user support services and work with the Ivanti ticketing system to address Incidents/Service Requests. Teammates will answer technical support calls, work/prioritize tickets accordingly, and collaborate and work with other staff and vendor support resources to resolve issues. This positio
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Posted 36 days ago | Updated 10 hours ago