helpdesk support technician Jobs in sacramento, ca

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Mac OS Help Desk Support

Nityo Infotech Corporation

•

Elk Grove, California, USA

Full-time

Mac OS Help Desk Support Location: Elk Grove, CA (Onsite) - 5 days a week Fulltime Role Key Skills - Mac OS, Mac technician, Apple certs, worked in Apple stores, Apple certs Job Role: HelpLine Tier 1 Support Role Summary Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skil
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Posted 6 days ago | Updated 5 days ago

MacOS /Mac/IOS Support Specialist (Onsite in Elk Grove, CA) /Helpdesk / Help desk

Valiantica, Inc

•

Elk Grove, California, USA

Contract, Third Party

Key Qualifications Motivation and ability to work as part of a distributed team Good interpersonal communications and customer service skills Excellent English-language oral and written communications skills Excellent telephone and email etiquette Excellent time management and multi-tasking skills Flexibility and adaptability to thrive in a dynamic, highly-demanding, constantly changing environment Ability to maintain composure and customer-service focus in stressful situations Strong troublesho
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Posted 5 days ago | Updated 13 hours ago

Helpline/Helpdesk Support

Vy Systems

•

Elk Grove, California, USA

Full-time, Third Party

Role: Helpline/Helpdesk Support Location: Elk Grove, CA (ONSITE) Type: Full Time Minimum 2 years professional technical troubleshooting expertise or proven technical ability Experience supporting customers via phone, e-mail, chat, and / or in personPassion for customer service and ownership of the customer experience, including comprehensive issue resolutionAble to effectively tailor communication and style to differing audiencesAble to self-manage and work independently in a fast-paced, constan
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Posted 4 days ago

Helpline/Helpdesk Tier 1 Support - Elk Grove, CA

Vy Systems

•

Elk Grove, California, USA

Full-time

Helpline Tier 1 Support team will be the first point of contact for customers seeking assistance with products, services and technical issues. You will be responsible for accurate resolution of customer issues and inquires through effective communication and problem solving skills. Summarized view of skill: Strong customer relationship skills with excellent communication abilities, where the candidate have worked with customers/consumers directly.Mac Troubleshooting skillsServiceNow experience (
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Posted 4 days ago

Helpdesk Tech On Site at Sacramento California

Red Oak Technologies, Inc.

•

Sacramento, California, USA

Third Party, Contract

Helpdesk Analyst Located onsite in Sacramento, CA Ticketing System is ServiceNow. Handling call escalations from Tier 1 to Tier 2. Standard working hours, M-F, 8 hours a day supporting PST. Phone, email and chat support. Technical Support, 2+ years, Is Required Written Communication, 2-5 years, Is Required Mac OS X, 2-5 years, Is Required Time Management, 2-5 years, Is Required Communication Skill, 2-5 years, Is Required Problem Solving, 2-5 years, Is Required iOS 2-5 years, Is Required Addit
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Posted 12 days ago | Updated 5 days ago

Desktop Support Technician (Remote)

Motion Recruitment Partners, LLC

•

Remote or Ohio, USA

Full-time

Our client is looking for a Desktop Support Technician for a 3-month contract in Dallas, GA 30157. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative
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Posted 3 hours ago

Computer Client Support Analyst

Sunrise Systems, Inc.

•

Sacramento, California, USA

Contract

Description: PLEASE ATTACH TYPING TEST RESULTS IN THE SUBMISSION. These positions will be 100% onsite to start and once the candidate demonstrates the ability to work independently and meet performance expectations, a hybrid work schedule will be available. This usually takes 3-6 months of work before the candidate is ready to be considered for the hybrid work schedule.New workers starting on assignments will be onsite at the TSC: Provides opportunity for in-person training and mentorship from
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Posted 21 days ago | Updated 3 days ago

Help Desk Analyst II

Robert Half

•

Sacramento, California, USA

Contract

Description We are offering an opportunity for a Help Desk Analyst II in Sacramento, California. The primary role is to offer technical support in a secure, non-public access building. This role requires understanding and supporting a virtual desktop in a Citrix-based environment, answering IT related requests, and maintaining customer credit accounts. Responsibilities Maintain a secure work environment by adhering to safety standards, including wearing masks and gloves when required and saniti
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Posted 5 days ago | Updated 4 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 11 hours ago

Helpdesk/ Customer Service Analyst

Verism Systems

•

Sacramento, California, USA

Third Party, Contract

MUST HAVE SKILLS: Windows Microsoft application experience Troubleshooting IT related issues (preferably with call center experience) iOS (iPhone, iPad) application support and troubleshooting Computer networking experience, including LAN, Wi-Fi, printers, and peripheral device Driven to help and support clients with outstanding customer service. Ability to meet attendance expectations. JOB DESCRIPTION: Provides client desktop support with basic level technical understanding and capability (Tier
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Posted 60+ days ago | Updated 21 days ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 31 days ago | Updated 14 hours ago

Service Desk Analyst II

Dolphin Solutions Inc

•

Remote

Contract, Third Party

Description POSITION TITLE: Service Desk Analyst II OFFICE LOCATION: Remote CORE TIME ZONE: EST REMOTE WORK COMMENTS: 8:00 pm 3:00 am EST, M-F TIMELINE: The first batch of resumes will be sent to the hiring manager at 3:00 on Thursday, May 16. POSITION SUMMARY: The Service Desk Analyst II provides frontline support and incident diagnosis for Republic Services applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting in
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Posted 6 hours ago

IT Operational / READINESS COORDINATOR

TalTeam

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Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro
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Posted 3 days ago | Updated 9 hours ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 18 days ago | Updated 10 days ago

Help Desk Analyst

Robert Half

•

Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 25 days ago | Updated 4 hours ago

Senior Software Engineer, Support Tools (Full Stack)

Keeper Security, Inc.

•

El Dorado Hills, California, USA

Full-time

We are seeking a highly motivated and experienced full stack Senior Software Engineer (Java/MySQL/AWS/Javascript) to join our Support Tools team. The ideal candidate will be a positive and collaborative team player with a strong background in both front and backend development. We are looking for someone to grow with our team in a fresh, fun, and innovative environment. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or
Posted 60+ days ago | Updated 31 days ago

Technical Writer

Advent Global Solutions, Inc.

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Remote

Contract

Role: Technical Writer REMOTE MUST HAVE Tech Writing background Optiva or PLM experience Sharepoint Excel Technical Writer R&D Systems is a technical role within the Campbell Corp. R&D Digitization and Product Lifecycle Management (PLM) team responsible for performing system administrator duties in R&D systems. Role involves updating, changing, and obsoleting food ingredients, packaging materials, formula codes, and specification data while ensuring compliance with documented processes and namin
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Posted 27 days ago | Updated 26 days ago

Informix 4gl Developer role || remote

Saxon Global Inc.

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Remote

Contract, Third Party

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr
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Posted 60+ days ago | Updated 12 hours ago

Engineering Tools Technical Support Analyst - (JIRA, Bitbucket, Confluence) * Remote worker opening *

BAE Systems

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Remote or Delray Beach, Florida, USA

Full-time

Job Description BAE Systems has a job opening for an Engineering Tools Technical Support Analyst. As a key member of the Engineering Tools team, the support analyst is responsible for the day to day support of the Software Engineering application environments across BAE Systems. The vast majority of tools are commercial (COTS) or open source. General support activities include developing and executing installation procedures, application testing, troubleshooting, responding to service desk b
Posted 26 days ago | Updated 2 hours ago

ERP Administrator

Robert Half

•

Remote or Fountain Inn, South Carolina, USA

Full-time

Description We are seeking a proficient ERP Administrator to join our dynamic team. The ERP Administrator will be responsible for managing and maintaining our Enterprise Resource Planning (ERP) system to ensure its smooth operation. This role involves implementing system updates, providing technical support, and collaborating with various departments to optimize system functionality. The ideal candidate will possess strong analytical skills, excellent problem-solving abilities, and a deep unders
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Posted 20 days ago | Updated 4 hours ago