helpdesk technician Jobs

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Help Desk Analyst

Advanced Technology Group, Inc

•

Conyers, Georgia, USA

Full-time

Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Minimum Qualifications: High School diploma or GED Six mont
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Posted 2 days ago

Mac Support Technican

Phoenix Technology Partners, LLC

•

New York, New York, USA

Contract

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requ
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Posted 9 days ago | Updated 11 hours ago

Help Desk Analyst

Techgene Solutions LLC

•

Conyers, Georgia, USA

Contract, Third Party

Role-Help Desk Analyst 2206 East View Parkway Conyers, GA 30013 | Either Web Cam or In Person Interview | Hybrid Onsite LOCAL CANDIDATES MUST be Bilingual, Spanish/English Skill Required / Desired Amount of Experience Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Required Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directo
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Posted 2 days ago | Updated 9 hours ago

Help Desk Analyst @ Conyers, GA 30013

MRoads

•

Conyers, Georgia, USA

Full-time

Hi, We are looking for Help Desk Analyst in Conyers, GA Title: Help Desk Analyst Location: Conyers, GA 30013(Hybrid) Duration: 12+ months NOTE: MUST be Bilingual, Spanish/English Job Responsibilities Oversee the daily performance of computer systems and applications.Answer user inquiries regarding computer software or hardware operation to resolve problems.Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved.Confer with users
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Posted 2 days ago

Help Desk Analyst 1

Think Development Systems, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Help Desk Analyst 1 Rate : ALAP Location Conyers, GA 30013 Last Date : 5/8/2025 Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various ven
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Posted 1 day ago

Network Technician

IT Excel

•

Golden, Colorado, USA

Contract

Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolvedDocument customer interactionsResolve customer reported issuesEscalate unresolved issues to the next TierInstall, make changes and repair computer hardware and softwareMonitor and respond quickly to incoming requests related to IT issues.Maintain computer systems and act as support if any syste
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Posted 28 days ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 1 day ago | Updated 20 hours ago

Help Desk Analyst 1_ Conyers, GA 30013

Software Technology Inc

•

Conyers, Georgia, USA

Contract, Third Party

Title: Help Desk Analyst 1 Location: Conyers, GA 30013 Duration: Long Term Onsite Job Description: Bilingual - Spanish/English Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
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Posted 10 hours ago

HelpDesk Analyst

TOPSYSIT

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Conyers, Georgia, USA

Contract

Title Job: Help Desk Analyst Location:Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second-tier support, opening tickets with
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Posted 1 day ago

Job Opportunity - Network Technician-Golden, CO 80401

Apidel Technologies

•

Evergreen, Colorado, USA

Contract

Job Title: Network Technician Location: Golden, CO 80401 Duration: 26+ Months [Contract to Hire] Job Description: Responsibilities for Help Desk Technician Manage Help Desk tickets in a timely mannerRespond to customer issues via phone, email and computer chat and follow-up with customers to ensure issues are resolvedDocument customer interactionsResolve customer reported issuesEscalate unresolved issues to the next TierInstall, make changes and repair computer hardware and softwareMonitor and r
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Posted 28 days ago

IT Helpdesk Analyst

Federal Soft Systems Inc.

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Conyers, Georgia, USA

Contract

IT Helpdesk AnalystBilingual - Spanish/English20-23 W2 GA DDS Help Desk Analyst 1 (762935)2206 East View Parkway Conyers, GA 30013 This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, s
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Posted 8 hours ago

Help Desk Analyst

Serenity Info Tech, Inc.

•

Conyers, Georgia, USA

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Help Desk Analyst Location: Conyers, GA {Onsite) {Local} Duration: 12 Months Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES This position is located at DDS Headquarters in Conyers, Georgia. MUST be Bilingual, Spanish/English Provides technical assistance to both internal and external customers f
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Posted 1 day ago | Updated 12 hours ago

IT Service Desk Tech

Ledgent Technology

•

San Diego, California, USA

Full-time, Contract

The IT Service Technician plays an important role in the organization by performing a number of tasks related to the company's Information Technology functions. The role is responsible, under general direction, for acting as the central point of contact from which users throughout the organization may request technical assistance with hardware or software. The role will assist staff with the set-up and technical support of desktop computers, applications and related technology. Support may inclu
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Posted 20 hours ago | Updated moments ago

Help Desk Analyst Hybrid Conyers, GA

Paramount Software Solutions, Inc

•

Conyers, Georgia, USA

Full-time, Part-time, Contract, Third Party

Title: Help Desk Analyst Location: Hybrid 2206 East View Parkway Conyers, GA 30013 Duration: 12 Months Description: Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on customer service. Internal customer support involves troubleshooting hardware, software, and connectivity issues. The Analyst will be responsible for escalation to the appropriate second tier supp
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Posted 1 day ago | Updated 7 hours ago

Helpdesk

System One

•

Edmond, Oklahoma, USA

Full-time

System One is looking to hire a Helpdesk technician for a company in Oklahoma City. The ideal candidate will be responsible for providing essential technical support, troubleshooting, and customer service to ensure the efficient operation of the business. Key Responsibilities: Respond to support requests via phone, email, and ticketing systems. Install, update, and troubleshoot software applications. Set up and maintain hardware, including desktops, laptops, and printers. Build, deploy, and
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Posted 1 day ago | Updated 2 hours ago

Help Desk Analyst

Masterapp Labs

•

Conyers, Georgia, USA

Contract

Job Title: Help Desk Support Analyst (Spanish/English) Location: Conyers, Georgia Work Type: Onsite Only (No Remote) Interview: Onsite Job Description: Answer and resolve Tier 1 inquiries regarding software, hardware, connectivity, and account issues. Provide technical support to both internal users (hardware/software issues) and external customers (website help, password resets, mobile driver's license support). Escalate issues outside of Tier 1 scope to appropriate Tier 2 staff or vendors. M
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Posted 2 days ago | Updated 5 hours ago

Network Technician

Paramount Software Solutions, Inc

•

Denver, Colorado, USA

Full-time, Part-time, Contract, Third Party

Title: Network Technician Location: On Site, 425 C Corporate Cir. Golden, Colorado 80401 Duration: 12 Months Client State of CO DOT Description: The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The NOC Technician will be an IT professional who provides technical assistance on computer systems and
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Posted 9 days ago | Updated 7 hours ago

Desktop Support Field Technician OR IT Field Support Technician

DCM Infotech Limited

•

Norwich, Connecticut, USA

Contract

Role: Desktop Support Field Technician OR IT Field Support Technician Location: Norwich, CT Groton New London Area Duration: Long-term Job Responsibilities: Computer hardware set up, basic hardware and software troubleshooting stills Provides support for software, hardware and networking support for desktops, laptops and servers. Provides maintenance and support on legacy products. Supports Core, server products. Performs disk replacement on enterprise storage products Installs and maintains PC
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Posted 1 day ago | Updated 2 hours ago

NOC Network Technician / Golden, CO ( Onsite)24+ Months Contract

Suncap Technology

•

Golden, Colorado, USA

Full-time

Job Description Candidate must be currently located within the Colarado / Denver or surrounding metro area to work on-site daily. Location: Golden, CO ( Onsite) Duration:24+Months Contract The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The NOC Technician will be an IT professional who provides
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Posted 28 days ago | Updated 1 hour ago

Workstation Technician

BCforward

•

Eagan, Minnesota, USA

Contract

Workstation Technician BCforward is currently seeking a highly motivated Workstation Technician for an opportunity at Eagan, MN! Position Title: Workstation Technician Location: Eagan, MN Anticipated Start Date: 05/19/2025 Please note this is the target date and it is subject to change. BCforward will send official notice ahead of a confirmed start date. Expected Duration: 12+ months Job Type: Full Time (>=40 HRS WEEKLY) - CONTRACT - ONSITE Pay Range: $20/hr to $23/hr Please note that
Posted 2 days ago | Updated moments ago