helpdesk Jobs

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Helpdesk Support

Motion Recruitment Partners, LLC

•

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio
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Posted 7 days ago | Updated 1 hour ago

NESD Help Desk Agent III - Charleston

General Dynamics

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North Charleston, South Carolina, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Call Center, Critical Thinking, Customer Service, Information Technology (IT), Standard Operating Procedure (SOP) Certifications: None Experience: 3 + years of related experience ship Required: Yes Job Description: Are you technically savvy? Would you enjoy a career that directly keeps
Posted 7 days ago | Updated 5 hours ago

Help Desk Technician I-II

TEKsystems c/o Allegis Group

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Stockton, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 3 days ago | Updated 2 hours ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics

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Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and e
Posted 14 days ago | Updated 5 hours ago

Help Desk / onsite

Motion Recruitment Partners, LLC

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Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face
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Posted 12 days ago | Updated 1 hour ago

Tier 1 - Windows Helpdesk Support

TEKsystems c/o Allegis Group

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Anchorage, Alaska, USA

Full-time

TEKsystems is seeking 1 End User Helpdesk Support Technician for our Anchorage-based client. This will be a Monday - Friday 8- 5 position on-site in Anchorage, AK The Tier 1 End User Support Technician will be responsible for answering first-tier service desk calls. The candidate will work over the phone and via remote desktop control to resolve user issues. This position is not limited to end-user issues but may include remote server work as well, including patches, defragmentation, event log e
Posted 9 days ago | Updated 2 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics

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Annapolis, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A car
Posted 27 days ago | Updated 5 hours ago

Help Desk Technician II

Motion Recruitment Partners, LLC

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Evesham, New Jersey, USA

Full-time

A New Jersey MSP is seeking a skilled and customer-focused Help Desk Technician to join their growing team. This organization supports small to mid-sized businesses with proactive IT services and a relationship-first approach. This is a full-time opportunity, with occasional travel to local client sites. If you thrive in a fast-paced support environment, enjoy solving technical challenges, and want to make a meaningful impact, this opportunity could be the perfect fit. As a Help Desk Technician,
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Posted 7 days ago | Updated 1 hour ago

Help Desk Analyst

Robert Half

•

Woodridge, Illinois, USA

Full-time

Description We are looking for a dedicated Help Desk Analyst to join our dynamic team in Woodridge, Illinois. In this role, you will provide technical support across a wide range of hardware, software, and network systems, ensuring seamless operations for over 2,000 end users. This position offers an exciting opportunity for career growth within a collaborative and innovative IT department. Responsibilities: Deliver Level 1 and occasional Level 2 technical support for hardware, software, and ne
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Posted 19 days ago | Updated 2 hours ago

Help Desk Technician I-II (HIRING ASAP)

TEKsystems c/o Allegis Group

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Lodi, California, USA

Full-time

Description Serves as the initial point of contact and resolution for IT related incidents and requests. Accepts and documents customer reports of incidents and service requests through telephone, voicemail, email, self-service portal, instant messaging, and personal visits to the Service Desk. Interfaces directly with supported end-users to provide hardware, software, and network problem resolution. Clearly and professionally communicates via phone, email, and instant messaging with end users a
Posted 3 days ago | Updated 2 hours ago

Help Desk Analyst III

Robert Half

•

Solana Beach, California, USA

Full-time

Description We are looking for an experienced Help Desk Analyst to join our team in San Diego, California. In this role, you will provide advanced technical support, oversee IT systems reliability, and handle escalated issues while contributing to strategic IT projects. This position is critical in maintaining secure and efficient operations across multiple locations, requiring a proactive approach to system management and user support. Responsibilities: Deliver advanced technical support for
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Posted 2 days ago | Updated 2 hours ago

Help Desk Tech (Nights)

TEKsystems c/o Allegis Group

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Nashville, Tennessee, USA

Full-time

Description TEKsystems' client - Metropolitan Government of Nashville & Davidson County Department: Information Technology Services (ITS) - Technical Support Service Center (TSSC) Join a dynamic 24/7 technical support environment where your expertise will directly impact the efficiency and reliability of IT services across the organization. As a Service Desk Technician, you'll be the first line of support, ensuring timely resolution of technical issues and delivering exceptional customer service
Posted 4 days ago | Updated 2 hours ago

Help Desk Technician

Robert Half

•

Des Moines, Iowa, USA

Contract

Description We are looking for a skilled Help Desk Technician to provide reliable technical support and assistance to end-users in Des Moines, Iowa. This long-term contract position is ideal for individuals with a strong background in troubleshooting, customer service, and IT systems. The role involves addressing technical issues, ensuring smooth operations, and delivering excellent service to internal and external stakeholders. Responsibilities: Respond promptly to user inquiries and technical
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Posted 20 days ago | Updated 2 hours ago

Help Desk Analyst II

Robert Half

•

Chesterfield, Missouri, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Chesterfield, Missouri. This Contract to permanent position involves providing advanced IT support, resolving complex technical issues, and ensuring seamless network operations. The ideal candidate will possess strong technical expertise, excellent problem-solving skills, and a commitment to delivering exceptional user support. Responsibilities: Deliver Tier 2 technical support for escalated IT issues, including t
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Posted 4 days ago | Updated 2 hours ago

Help Desk Technician - MIDS - TS/SCI with POLY

General Dynamics Information Technology

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Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, Technical Support, Troubleshooting Certifications: None Experience: 1 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into opportunity as a Help Desk Technician with GDIT. A ca
Posted 31 days ago | Updated 1 day ago

Help Desk Analyst II

Robert Half

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Orem, Utah, USA

Full-time

Description We are looking for an experienced Help Desk Analyst II to join our team in Orem, Utah. In this Contract-to-permanent position, you will handle advanced technical support tasks, ensuring efficient resolution of escalated issues and maintaining the overall functionality of IT systems. This role offers an excellent opportunity to contribute to a dynamic IT environment while developing your expertise in system troubleshooting and user support. Responsibilities: Provide advanced technica
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Posted 5 days ago | Updated 2 hours ago

Help Desk Analyst

Global IT Family

•

Hartford, Connecticut, USA

Contract

Role: Help Desk Analyst Location: Hartford, CT Duration: 12+ Months Need only locals Required Skills: PC Hardware and software installation End user support - face to face and via telephone Excellent customer service skills It s highly desirable that the candidate also have: Experience with computer system and user administration. Technical familiarity with Microsoft Active Directory. Experience with Windows 10,11 Experience with Office 365 Experience with Device Management, Device Imaging, De
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Posted 3 days ago

Helpdesk Specialist Journeyman

TriosysIT Inc.

•

Washington, District of Columbia, USA

Contract, Third Party

Client is looking to add to its DCPS DC Public School Technical Support team. The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integri
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Posted 41 days ago | Updated 5 hours ago

COS Access Support Helpdesk Client Service - Bilingual Portuguese/English

JPMorgan Chase & Co.

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Tampa, Florida, USA

Full-time

Job Description If you enjoy being at the leading edge of delivering exceptional service and ensuring client satisfaction, you have found the right team. As a Client Service Delivery Specialist IV within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support. Your primary focus will be to address client inquiries, troubleshoot issues, and identify opportunities to refer services based on client needs. You will be expected to apply your kno
Posted 8 days ago | Updated 6 hours ago

Helpdesk System Analyst

Cynet Systems

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Atlanta, Georgia, USA

Contract

Job Description: Responsibilities: Respond to and resolve technical support tickets related to Windows 11, Active Directory, Microsoft O365, network connectivity, VPN, and RDP. Assist users with password resets, PST file management, and Exchange Admin tasks. Provide hands-on and remote support for hardware, software, and IP phone systems (e.g., Microsoft Teams). Use ticket tracking systems to document, prioritize, and track user issues effectively. Troubleshoot advanced issues using tools like
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Posted 3 days ago | Updated 4 hours ago