helpdesk Jobs

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Help Desk Analyst

Robert Half

•

Woburn, Massachusetts, USA

Full-time

Description Qualifications: Bachelor's degree required Must be self-motivated and a self-starter. 2+ years of experience in an information technology role or related discipline required 2+ years of experience in a support or service role, actively interacting with customers on a regular basis required 2+ years of experience with maintenance and repair of computer hardware required 1+ year of project management experience required Microsoft Active Directory applications experience required Busi
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Posted 2 days ago | Updated 10 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are seeking a motivated and tech-savvy Help Desk Analyst to join our dynamic team. Located in a bustling city, this role involves providing essential support in a diverse, global setting. This role is a short-term contract employment opportunity. Responsibilities Efficiently manage and resolve client inquiries, maintaining a client-first approach at all times Prioritize tasks in a high-speed environment, ensuring tickets are addressed promptly and not left unresolved for long per
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Posted 27 days ago | Updated 10 hours ago

Cloud Help Desk Engineer

Accenture LLP

•

Annapolis, Maryland, USA

Full-time

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company and part of global Accenture, to do work that matters in a collaborative
Posted 5 days ago | Updated 2 hours ago

Help Desk Analyst

Robert Half

•

New York, New York, USA

Contract

Description We are looking for a skilled Help Desk Analyst to provide exceptional technical support to both corporate office staff and remote team members. This is a long-term contract position based in New York, New York, within the dynamic Real Estate & Property industry. The ideal candidate will excel in troubleshooting, configuring diverse technologies, and delivering top-tier service to end-users. Responsibilities: Respond promptly to technical support requests, ensuring timely resolution
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Posted 13 days ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Norcross, Georgia, USA

Full-time

Description We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service. Responsibilities: Monitor customer systems and environments using remote
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Posted 10 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Chelsea, Massachusetts, USA

Contract

Description We are looking for a motivated and customer-focused Help Desk Analyst I to join our team in Chelsea, Massachusetts. This is a long-term contract position offering an excellent opportunity to grow your skills in IT support and telephony. You will play a key role in assisting with help desk operations, telephony systems, and IT asset management, all while gaining hands-on experience in a collaborative and supportive environment. Responsibilities: Provide first-level technical support
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Posted 16 days ago | Updated 10 hours ago

Help Desk/Call Center Technician

Information Resource Group, Inc.

•

Montpelier, Vermont, USA

Contract, Third Party

Role: Help Desk/Call Center Technician Location: (In Office, Montpelier, VT) Onsite Duration: 6-12 months Required Services: Considerable Help desk/ Call Center experience Advanced PC and network troubleshooting skills Knowledge of interfaces Thorough knowledge of help desk software and procedures Able to troubleshoot, analyze issues, recommend effective solutions without direction. Working knowledge of training principles and practices Knowledge of the principles and practices of public relat
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Posted 9 days ago | Updated 1 day ago

Help Desk Analyst I

Robert Half

•

Memphis, Tennessee, USA

Contract

Description We are looking for a dedicated Bilingual Help Desk Analyst I to join our team in Memphis, Tennessee. In this long-term contract role, you will play a key part in addressing IT-related issues and ensuring smooth operations by providing timely and effective support. This position requires strong technical expertise, excellent communication skills, and a collaborative mindset to thrive in a team-focused environment. Responsibilities: Strong fluency in written and spoken English; Spanis
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Posted 10 days ago | Updated 10 hours ago

Help Desk Analyst I

Robert Half

•

Houston, Texas, USA

Contract

Description We are looking for a skilled Help Desk Analyst I to join our team in Houston, Texas. In this long-term contract role, you will play a critical part in supporting Windows 11 migrations and ensuring seamless IT operations. This is an excellent opportunity for a motivated individual with expertise in Windows environments and hands-on experience with Autopilot. Responsibilities: Assist with the migration and deployment of Windows 11 systems across the organization. Configure and manage
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Posted 21 days ago | Updated 10 hours ago

EHR Helpdesk Manager

Cynet Systems

•

Raleigh, North Carolina, USA

Contract

Job Description: Responsibilities: Lead, manage, and develop a team of helpdesk professionals providing technical support across all facilities. Oversee ticket management systems (e.g., ServiceNow), monitoring queue performance, SLA compliance, and escalation workflows. Serve as the primary point of contact for escalated technical issues and service disruptions. Ensure 24/7 support coverage, including scheduling shifts, on-call rotations, and coordinating emergency response efforts. Standardize
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Posted 1 day ago | Updated 1 day ago

EHR Helpdesk

Cynet Systems

•

Raleigh, North Carolina, USA

Contract

Job Description: Responsibilities: Serve as the highest escalation point for complex Epic-related incidents, service requests, and troubleshooting. Provide expert-level support for Epic applications, including issue triage, resolution, and coordination with application analysts and vendors. Lead support staff during assigned shifts, offering guidance, coaching, and performance oversight. Monitor and prioritize ServiceNow ticket queues to ensure service level agreements (SLAs) are met. Coordinate
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Posted 1 day ago | Updated 1 day ago

PC Technician/Tier 2 Helpdesk

TEKsystems c/o Allegis Group

•

Mobile, Alabama, USA

Full-time

Description Our client is hiring an IT Support Specialist in Mobile, AL. In this role you will provide both remote and onsite technical, operational, and training support to users. As a IT Support Specialist you will support escalated problems from the help desk, as well as provide second-tier support to end-users for PC, server, mainframe applications, and hardware. This role requires a Secret Clearance and A+ certification at minimum. Hours: Normal work hours are Monday through Friday; 8 hour
Posted 22 hours ago | Updated 10 hours ago

Help Desk Analyst II

Robert Half

•

Plainfield, Indiana, USA

Full-time

Description We are looking for a skilled Help Desk Analyst II to join our team in Plainfield, Indiana. In this Contract to permanent role, you will be responsible for providing both onsite and remote support for IT systems, hardware, and software, ensuring seamless operations for end users. This position plays a key role in maintaining and troubleshooting infrastructure components while adhering to organizational standards and security protocols. Responsibilities: Manage helpdesk tickets by tri
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Posted 8 days ago | Updated 10 hours ago

Help Desk Specialist I

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H
Posted 16 days ago | Updated moments ago

Help Desk Analyst/ Trainer

Soni Resources Group

•

New York, New York, USA

Full-time

We are seeking a skilled IT Help Desk and Desktop Support Specialist with training expertise to join a leading law firm. This hybrid role blends hands-on technical support with training development and delivery. The ideal candidate brings 3-5 years of law firm IT experience, exceptional communication skills, and a passion for empowering users through effective training. Key Responsibilities: Provide Tier 1 and 2 technical support for hardware, software, mobile, and remote tech. Deliver high-leve
Posted 29 days ago | Updated 10 hours ago

Faculty and Staff Help Desk/PC Technician

Virginia Jobs

•

Lexington, Virginia, USA

Full-time

Title: Faculty and Staff Help Desk/PC Technician State Role Title: Virginia Military Institute Hiring Range: Based on qualifications & experience Pay Band: 4 Agency: Virginia Military Institute Location:Virginia Military Institute Agency Website:;br> Recruitment Type: General Public - G Job Duties This full-time position is responsible for but not limited to the following: Installation, configuration, set up and maintenance setup of desktop and laptop computer hardware and software for faculty,
Posted 41 days ago | Updated 2 hours ago

Help Desk Support Technician

Decisionpoint Corporation

•

Durham, North Carolina, USA

Full-time

Overview DecisionPoint Corporation is seeking a Help Desk Support Technician to join our team! The Help Desk Support Technician will work in a Call Center environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and Problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time voice and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and r
Posted 4 days ago | Updated 10 hours ago

Help Desk Manager

Leidos

•

Ashburn, Virginia, USA

Full-time

The National Security Sector within Leidos is seeking Help Desk Manager with strong systems, software, cloud, and Agile experience to support a complex program to provide Agile development and operations and maintenance for critical systems on a mission-critical program supporting the Passenger Systems Program Directorate (PSPD) within Customs and Border Protection (CBP). PSPD supports the Department of Homeland Security (DHS) and CBP critical missions, specifically screening and processing trav
Posted 18 days ago | Updated 2 hours ago

Helpdesk Analyst

GDH

•

Siloam Springs, Arkansas, USA

Contract

Job Description: Our client is currently seeking a skilled and proactive Helpdesk Analyst to join their dynamic IT team. This role is pivotal in providing first-line support and resolving technical issues for end-users, ensuring efficient operation, and minimizing downtime. The successful candidate will be instrumental in supporting desktop systems, mobile devices, and network management. This is a full-time position that offers a challenging yet rewarding environment where you can improve your
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Posted 2 days ago | Updated 14 hours ago

Help Desk Support

Apex Systems

•

Austin, Texas, USA

Full-time

Job#: 2073465 Job Description: Role: Help Desk Representative Shift: Onsite M - F, 40 hours / Week (78703) Location: Austin, TX - Must Be Willing to Come Onsite Duration: 6 months w/ potential for extension or conversion If you meet all requirements and are interested in applying, please send an updated resume and your availability to chat to What You'll Do: Performs installation, repair, and preventative maintenance of personal computers (PC) and related systems. Troubleshoots and resolves s
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Posted 11 days ago | Updated 2 hours ago