helpdesk Jobs in detroit%2c mi

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Helpdesk/Technical Support Analyst - Detroit, MI

Digital Technology Solutions

•

Detroit, Michigan, USA

Third Party, Contract

DTS is looking for experienced Helpdesk/Technical Support Analyst for our Direct Client position based in Detroit, MI Position Summary: As a significant member of the Technology Division Client Services Team, the Technology Client Service Specialist will provide technical support and consultation services to users in a timely, accurate and efficient manner. The Technology Client Service Specialist will provide technical support for hardware, software and applications supported by the District. D
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Posted 20 days ago | Updated moments ago

IT Support help desk

Sacrum Technologies LLC

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Plymouth, Michigan, USA

Contract

At SACRUM Technologies, what we do here changes your WORLD! Come let us make it happen! You won't go wrong- We only believe in building great teams TOGETHER to deliver great results. Roles: Under minimal supervision, configures and installs complex software for IT users desktops and mobile devices. Provides advanced technical support for software and hardware of end-user computing. Provides advanced troubleshooting to readily identify complex or ambiguous problems and/or technical issues and es
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Posted 15 days ago | Updated 14 days ago

Help Desk Agent - Level 1

SolvIT

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Rochester Hills, Michigan, USA

Full-time

JOB TITLE: Help Desk Agent - Level 1 REPORTS TO: Help Desk Manager JOB TYPE: Full Time DAYS/HOURS: 40 hours/week Mon- Fri, between the hours of 7am and 7pm and can include some Saturdays and holidays as needed. LOCATION: Rochester Hills, MI This position currently is primarily remote but may require occasional onsite meetings, trainings, etc. A return to work date and protocol has not been determined at this time. Who is SolvIT, Inc.? SolvIT, Inc. provides a strategic approach to technology,
Posted 60+ days ago | Updated 4 days ago

Help Desk

Apexon

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Remote

Full-time

Required Skills ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow experience is required. MUST have ability to operate in shifts outside standard working hours. Preferred Skills Experience with reporting creation within ServiceNow. Responsibilities: Responsibilities: 1) Field incoming user communication via phone call or email, perform initial support and analysis to understand classification and issue. 2) Create and assign
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Posted 47 days ago | Updated 7 days ago

IT Help Desk Level 2

Strivector

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Farmington Hills, Michigan, USA

Full-time

THE JOB We are looking for an experienced IT Help Desk Level 2 self-starter that has a passion for delivering a great customer experience. Mandatory Skills and Experience 3+ Years experience on Level 1 and Level 2 Service Desk tickets 3+ Years experience in User Account Management 2-3 Years experience with M365 Have experience in imaging pc s, desktops, macs, and laptops Some experience on minor Laptop repairs is a plus Including replacing broken screens, keyboards Experience with Service Now (o
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Posted 27 days ago | Updated moments ago

Urgent-Help Desk Technical Support-Columbus, OH-100% Remote-only ohio

Halcyon Solutions, Inc.

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Remote or Columbus, Ohio, USA

Contract

Hello Greeting We have an urgent requirement for the below-given role, please revert me if you are available and interested with your updated resume. Title: Service Desk - (734953) Location: Columbus, OH-100% Remote (Only ohio candidates strictly) Duration: long term Contract This is Work from Home 100% Remote Vendor / Candidate must be able to provide a laptop/computer, USB headset, and a consistent internet connection for the work The client is state of ohio and Department is DAS Years of
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Posted 5 days ago | Updated 3 hours ago

Helpdesk Technician

NTT DATA Americas, Inc

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Remote or Nova Scotia, Canada

Contract

NTT DATA strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Helpdesk Technician to join our team Remote in Canada.Job Description: Maintain a high degree of customer service for all support queries and adhere to all service level agreements. Receiving, logging, and managing calls via telephone using Service Now. Provide first call r
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Posted 6 days ago | Updated moments ago

IT Help Desk Coordinator

JBC powered by Workgenius

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Remote or Los Angeles, California, USA

Contract

IT Help Desk Coordinator with a Top University in Los Angeles! Job Title: IT Help Desk Coordinator Location: Los Angeles, CA (minimum 2 days per week on-site) Pay rate: $25 31/HR Duration: 6 months + Summary: Service Desk Agent I is responsible for supporting the end user community. This position will provide support for all users experiencing problems with the clinical application software suite, various operating systems, business productivity software, network and Wi-Fi connectivity and other
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Posted 5 days ago

Helpdesk Analyst

Apexon

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Remote

Full-time

Role Title: Help Desk Analyst Location: Remote Shift Timings: Help Desk Analyst MUST have ability to operate in shifts outside standard working hours. Night shift during the week: 8 PM to 5 AM Weekend shifts: One of the 3 below shifts. 5 AM to 1 PM1 PM to 9 PM9 PM to 5 AMAgents who are slotted to work a shift on Saturday will work the same shift on Sunday. Required Skills: ITIL Service Management; Information Technology (IT);Service Desk; Call Triage and incident creation; previous ServiceNow e
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Posted 47 days ago | Updated 13 days ago

Help Desk Analyst

Robert Half

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Remote or Madison, Wisconsin, USA

Full-time

Description We are recruiting for a Wisconsin Help Desk team due to growth! This is a long-term, contract to full time role that starts in May. Ideal role for individuals who prefer to work remote but live in Wisconsin. Responsibilities and key duties: - Provide 100% phone support to over 9000 end users, offering efficient assistance with Level 1 technical issues. - Coordinate closely with our internal team ensuring smooth resolution of technical concerns. - Work effectively to escalate tick
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Posted 11 days ago | Updated 3 hours ago

Help Desk Analyst II

Robert Half

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Remote or Edina, Minnesota, USA

Contract

Description MN Local position We are seeking a Help Desk Analyst II in the healthcare industry, based in Edina, Minnesota. This is a contract role, providing ServiceDesk support within a team environment. The successful candidate will handle the resolution of various tickets daily, providing support to both onsite and remote users via a VPN. Responsibilities: Utilize a ticketing system to manage and resolve 15-20 daily user tickets Provide support to remote users via VPN, ensuring seamless conne
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Posted 4 days ago | Updated 3 hours ago

Help Desk Technician

Electronic Consulting Services, Inc (ECS Federal)

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Remote

Contract

ECS is seeking a Help Desk Technician to work in our Remote office . Job Description: IndraSoft, Inc. is seeking a Help Desk Technician - Journeyman with a fully adjudicated Secret clearance to work in the Annapolis Junction, Maryland area. The Help Desk Technician will support DISA Storefront Global Service Desk team and will be responsible for all Tier I and II escalated incidents, to perform proactive near-real-time system monitoring that is applicable to the DISA Storefront solutions/app
Posted 15 hours ago | Updated 3 hours ago

Helpdesk Technician I

Stefanini

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Remote

Full-time, Contract

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this clas
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Posted 20 hours ago | Updated moments ago

Bilingual Helpdesk Technician - Spanish/English

Stefanini

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Remote

Full-time, Contract

Job Responsibilities:*Provide technical end-user support via telephone, email, or web chat.*Provide restorative or maintenance actions to resolve end-user problems.*Respond to end-user problems based on standard procedures.*Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately.Additional Note: The preceding job description has been designed to indicate the general nature and level of work performed by employees within this cl
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Posted 7 days ago | Updated moments ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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Troy, Michigan, USA

Full-time

Description: Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device. Assist with resolution of any issues that arise. - Knowledge and understanding of Windows 10 v20H2 - Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experience using system management co
Posted 3 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

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Troy, Michigan, USA

Full-time

Description: Our enterprise size customer is looking for an additional resource to assist them with upgrading Windows 10 to 20h2 as well as provide day to day support to end users. Skills & Job Responsibilities: Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device.Assist with resolution of any issues that arise. Knowledge and understanding of
Posted 3 hours ago

Desktop Support Technician

TEKsystems c/o Allegis Group

•

Troy, Michigan, USA

Full-time

Description: Skills & Job Responsibilities Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device. Assist with resolution of any issues that arise. - Knowledge and understanding of Windows 10 v20H2 - Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experie
Posted 3 days ago | Updated 3 hours ago

Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 17 days ago | Updated 2 hours ago

IT PC/Printer Technician

TEKsystems c/o Allegis Group

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Detroit, Michigan, USA

Full-time

Description: This customer facing, non-exempt PC/Printer field break/fix position provides a wide range of hardware support and related services specifically to PC Product customers. Products include Laptop, Desktop, RPOS, and Workstation products. Printer knowledge is a huge plus. A fast paced, constantly changing environment that requires positive approaches and demonstrated success at handling multiple stressors. Candidates must be self-contained, resourceful and determined for success. This
Posted 15 hours ago | Updated 3 hours ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 2 hours ago