helpdesk Jobs in san francisco, ca

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Major Incident Manager

Y & L Consulting Inc.

Remote

Contract

This opportunity is a PART-TIME OPPORTUNITY. Part Time 11pm 11am EST, Friday & Saturday Manage P1 and P2 incidents/ calls. Establish bridge and moderate P1 and P2 calls (must remain on the call for the entire duration and be the Lead on the call). Call different team managers/ leads in case if it has to collaborated with multiple teams. Take ownership of P1 and P2 calls and follow up until it is closed and verified. Understand the issue and work accordingly Analytical and Critical thinker. Wh

Client Services Support Specialist

Kforce Technology Staffing

Remote or Ramsey, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Client Services Support Specialist in Ramsey, NJ. Essential Job Functions: * Support is provided via telephone, email, and web ticketing Customer Service: The Client Services Support Specialist provides support in the following areas: * Password Resets, account maintenance (i.e., domain, SAP, BW, MKM, Gmail, etc.) * Adds/Moves/Changes - for new hire/terminations * Printer installations, software installations * Access rights on domain - s

IT Operational / READINESS COORDINATOR

TalTeam

Remote

Contract

IT OPERATIONAL SERVICE READINESS COORDINATOR Location: Owings Mills, MD Contract to hire a role (Primarily remote they need to come onsite whenever required that can happen in a month 2 or 3 or in 6 months.) Job Description: Looking for a IT Service Readiness Coordinator, this person will be working with the project management team, and will be handling , managing and facilitating the project and coordinating with the project management team so it can go live. This is NOT a project management ro

ASG Service Desk Analyst

SHI International Corporation

Remote

Full-time

Job Summary The ASG Service Desk Analyst will serve as an ambassador and subject matter expert supporting all Service Desk activities including incident reporting, level L1/L2 technical support, troubleshooting, and problem resolution. They will be committed to developing and improving overall service desk functions. T he Product & MSP Service Desk Team is responsible for incident and problem management related to the maintenance and support of SHI's Cloud computing platforms, providing a singl

AWS Cloud Solutions Architect & Operations Manager

JMS Technical Solutions

Remote

Full-time

Our client is looking for an AWS Cloud Solutions Architect & Operations Manager. This is a fully-remote/full-time/direct hire position Hourly based on experience: $150k-$190k We re looking for a cloud solutions architect and operations manager to lead the evolution and maintenance of our client's cloud infrastructure on AWS. You ll be responsible for designing, implementing, and managing cloud solutions that support our data science and software development teams. You ll also collaborate with ot

Website Content Writer

Innosoul inc

Remote

Contract, Third Party

Job ID: CT-62877 Remote/Local Website Content Writer (with portfolio) with Sitecore or any CMS, Salesforce, SEO, Google Analytics/GA4, CMS, Jira, UX, chatbots, helpdesk, Power BI experience Location: Hartford, CT (DAS) Duration: 12 Months Position: 3 Skills: Skills Others Content marketing Proficient (4-6 Years) No Skills Others Salesforce Proficient (4-6 Years) No Skills Others SEO and analytics Proficient (4-6 Years) No Skills Others Sitecore Proficient (4-6 Years) No Skills Others Web content

Assistant Director, Enterprise Service Desk - Remote

DriveTime

Remote or Tempe, Arizona, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Informix 4gl Developer role || remote

Saxon Global Inc.

Remote

Third Party, Contract

Informix 4GL Developer Remote Job Description Coordinating with source teams, system administrators, incident management, change management, problem management and development team for production related changes or issues. Created SQL queries to access/update the database and generating reports for business. Automating routine manual jobs. ESSENTIAL JOB RESULTS Develop and maintain a 4GL and Genero Desktop Client based applications. Provide support programmer for Retail Operations. Extensive tr

CSI Engineer - Mainframe

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Network Engineer

Robert Half

Remote or Marshall, Michigan, USA

Full-time

Description Network Engineer - Infrastructure & Support Do you thrive in complex environments and enjoy tackling technical challenges? Are you passionate about keeping IT systems running smoothly and securely? If so, we want you on our team! We are seeking a highly skilled Network Engineer to join our IT department and play a pivotal role in managing our network, compute, and storage infrastructure. You will be responsible for the design, implementation, maintenance, and troubleshooting of th

Sr. Digital Website Content Writer (REMOTE)

Calance

Remote or Hartford, Connecticut, USA

Contract

** The FASTEST way to be considered for this role is to CALL US - simply hit "Apply On Web" or "Apply Now", where you will be re-directed to our website to view our Recruiter's contact phone details ** ** We will NOT accept 3rd Party (C2C) Contractors ** Position:Digital Website Content Writer (REMOTE) JOB REF#:42453 - 62877 Duration:12 Months ( Contract) Location:REMOTE Pay Rate:OPEN, Market Rate (W2 Only) This role is 100% REMOTE HOURS: Full-Time 40hrs - Monday - Friday, 8 AM - 5 PM Digital

Web Content Designer/Remote (Hartford, CT), 12 Months Contract

Suncap Technology

Remote or Smyrna, Tennessee, USA

Contract

Job Description No location preference Location : Remote (Hartford, CT) Duration: 12 Months Contract About the Role The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital applications, chatbots, user guides, and other customer-facing assets. An ideal candidate should k

Web Content Designer

Paramount Software Solutions, Inc

Remote or Hartford, Connecticut, USA

Full-time, Part-time, Contract, Third Party

Job Id: 62877 Title: Web Content Designer/Writer Location: Remote, Locals preferred - 450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103 Duration: 12 Months Client State of CT - CT DAS Description: The Digital Website Content Writer will work closely with our cross-functional project team focused on building and improving the State of Connecticut's websites and digital assets. Your work will involve assessing customer needs and creating high impact content for web pages, digital appli

CSI Engineer - CI

CDW

Remote

Full-time

The primary purpose of this position is to support project team members when transitioning new customers into Managed Services. Primary Duties & Responsibilities: Service Delivery - 60% Job Weight Accountable for successful collaboration with Customers, Suppliers, and fellow Employees to gather requirements, create standardized documentation in support of Operations obligations, and ensure those processes meet or exceed the business needs.Review services agreements and sales collateral to gain

Solutions Architect

Navigant Consulting

Remote

Full-time

Job Family : Software Development & Support (Digital) Travel Required : None Clearance Required : Ability to Obtain Public Trust What You Will Do : Guidehouse Digital is looking to fill a Solutions Architect role. The Technology Services group is responsible for identifying innovative technologies and applying them to all parts of the GrantSolutions program to reduce costs, improve performance, and provide better capabilities and value for GrantSolutions and GS Partners. The group also serves as

Senior Software Engineer, Privileged Access Management

Keeper Security, Inc.

Remote or El Dorado Hills, California, USA

Full-time

Keeper Security is hiring an experienced Senior Software Engineer to drive the development of our Privileged Access Management solution. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the El Dorado Hills, CA or Chicago, IL metro area! Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies and be responsible for taking our Privileged Ac

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

IT Support

Randstad Digital

San Francisco, California, USA

Contract

job summary: Requirements 2-3+ years of experience in IT support roles. Basic networking skills, including an understanding of servers, switches, WiFi, etc. Knowledge of administration of Apple computer products using enterprise management tools Experience using and managing ticket-based enterprise workflow management systems, particularly JIRA Service Desk and Confluence OS X and Mac hardware troubleshooting experience, positive, service-oriented attitude Solid problem solving skills Ability t

Desktop Support Specialist

Stefanini

San Francisco, California, USA

Contract

Stefanini Group is hiring! Exciting opportunity awaits, let us help you get started! Click Apply now or you may call: / email: Jay Singh () for faster processing! The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use rem