incident manager Jobs

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manager, cybersecurity incident response team

Starbucks

Seattle, Washington, USA

Full-time

Now Brewing - manager, cybersecurity incident response team! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks' success through the investigation and response to cybersecurity incidents. A successful m

Cisco ICM/IPCC Analyst

Kforce Technology Staffing

Coral Gables, Florida, USA

Contract, Third Party

RESPONSIBILITIES: Kforce has a client in Coral Gables, FL that is seeking a Cisco ICM/IPCC Analyst. Job Summary: The Cisco ICM/IPCC Analyst is responsible for the configuration, administration, maintenance, and troubleshooting of Cisco Intelligent Contact Management (ICM) and Cisco IP Contact Center (IPCC) systems within the company. This role ensures the efficient operation of contact center solutions to support the company's customer service efforts. Responsibilities: * Configure, administe

SAP ICM/CD

Lorven Technologies, Inc.

CA

Full-time, Third Party, Contract

Job Title : SAP - ICM/CD Location : Remote (Canada) Duration: 12 Months Contract Qualifications: Minimum of 8 years relevant SAP experience. Hands on configuration experience required and required for this position. Experience in implementation of new SAP enhancements and conversions. Experience in setting up SAP banking, treasury and cash management configuration and testing. Experience should include the setup, testing and maintenance of house banks, and the integration of SAP with bank

Vendor Incident Manager

Eliassen Group

Merrimack, New Hampshire, USA

Contract

Description: **Hybrid | Westlake, TX** Our Financial Services client seeks a skilled professional with vendor management and IT Service Management expertise to drive transformation. You will enhance vendor responses to production outages and align them with our ITSM processes. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company match

Webber - Emergency Tow Operator (Incident Response Technician) - Infrastructure Management

Ferrovial S.E.

Pompano Beach, Florida, USA

Part-time

About us: Founded in 1963, Webber is a leading construction company that specializes in heavy civil, waterworks, energy and infrastructure management and is dedicated to safely providing intelligent solutions to its clients and community.Webber is headquartered in Houston, Texas, with offices and projects in the United States and Canada. Webber supports a wide range of project models to meet client needs, including traditional design bid build, design build, alternative delivery models and publ

Sr Associate Cybersecurity Engineer - Incident Response

Workday, Inc.

McLean, Virginia, USA

Full-time

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a h

Issue Management/Operational Risk Consultant

IT Avalon

Santa Clara, California, USA

Full-time

We are seeking a highly motivated and adaptable consultant with experience in the following areas: Issue Management Program - preferably within the first line of defense Operational Risk & Regulatory Compliance - strong understanding of risk frameworks and regulatory expectations Oversight & Governance - knowledge of governance structures and escalation protocols Analytical Skills & Attention to Detail - ability to identify trends, root causes, and data-driven insights Critical Thinking - st

Assistant Vice President, ICM CCR Data Analyst

Citi

Remote or Tampa, Florida, USA

Full-time

Overview of the Organization: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value

Incident Response Engineer

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2072085 Job Description: **Please only apply if you currently reside in Texas**Will not consider out of state or relocation candidates** **To apply, email a Word format resume to Tatiana at along with your phone number, city of residence, and availability for a 10-15 minute phone call. Thank you!** Title: Incident Response Engineer Location: Austin, TX preferred but will consider candidates in Texas Long Term Contract Pay Rate: $40-60/HR on Apex Systems W2 (Based on relevant experien

Cyber Incident Response Analyst

ManTech

McLean, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Cyber Incident Response Analyst to join our team in McLean, Virginia. Our team provides 24x7x365 support to our customer. The Cyber Incident Response Analyst will work a 4-day work week; 10 hours per shift. Staff will be assigned to either Sun-Wed or Wed-Sat. The schedule is fixed and does not rotate. We have openings on 1st, 2nd and 3rd shifts. Shift differential applies to 2nd and 3rd shifts. Candidate must be able to train on day shift

SAP IcM & FS-CD Consultant

VDart, Inc.

CA

Third Party, Contract

Job Title: SAP ICM & FSCD Consultant Location: Freemont, CA - Hybrid Duration: / Term: 06+ months Contract Job Description: Experience Desired: 10+ Years. Qualification: Empower is currently recruiting an SAP Lead Configuration Analyst for the SAP Business Support team. Viewed as proficient in SAP system implementation and support, this position presents an opportunity to an experienced SAP Business and Configuration professional to take the next steps in their career. Financial Services

Major Incident Response Analyst

Apex Systems

Joint Base Andrews, Maryland, USA

Full-time

Job#: 2068669 Job Description: Position: Major Incident Response Analyst Location: Joint Base Andrews Clearance: Active Secret Clearance Certification: CompTia Sec+ CE Duration: Long Term Contract Description: Rapidly assess IT outages, referencing internal documentation to determine Major Incident category. Immediately initiate Major Incident response protocols when confirmed, including ticket creation in Remedy and leadership notification. Craft and disseminate clear, concise, and accurate

Senior ERM Analyst- Issue Management

The Intersect Group

Dallas, Texas, USA

Full-time

What you'll do: The Senior ERM Analyst will work within the bank s second line of defense and will be responsible for supporting the Operational Risk Management Issue Management program. This role is part of the Enterprise and Operational Risk Management Group (ERM/ORM) that is responsible for supporting the bank's risk management framework. ERM/ORM is a growing organization focused on providing expert guidance, credible challenge, and effective oversight of business activities throughout the co

Problem Manager / Major Incident Manager ITIL Foundation certified- Day 1 Onsite

CSI Consulting

New York, New York, USA

Contract, Third Party

Location: New Jersey or New York Shift: 8/5 Rotational Experience: 6+ years in Problem Management or Major Incident Management within IT Service Management Key Responsibilities: Provide Root Cause Analysis (RCA) document within 5 business days of incident resolution. Prioritize and schedule calls with technical teams to identify the root cause of issues. Update and maintain the Problem Field in Service-Now with data from RCA investigations. Manage Problem Tasks derived from investigations unti

Director Incident Management

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Director Incident Management

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Network Engineer - Priority Incident Response

Marriott International

Bethesda, Maryland, USA

Full-time

Job Description JOB SUMMARY As part of the Priority Incident Response team, this a critical role drives effective operational restoration in an L3 capacity for our properties located in US and Canada. This position covers Second or Third Shift, generally 4PM to 1AM or 12AM to 9AM, respectively (shifts will overlap for hand-off). Leverages network engineering capabilities to supports the stability, integrity, and efficient operation of network services that support core property management func

Systems Engineer Incident Response

SAIC

Halawa, Hawaii, USA

Full-time

Job ID: 2503908 Location: CAMP SMITH, HI, US Date Posted: 2025-03-31 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description A trusted leader in cloud, digital engineering, data, and Artificial Intelligence, the nation looks to SAIC to integrate emerging technology to modernize crit

Lead Incident Management Associate

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world

Systems Engineer Incident Response

SAIC

Halawa, Hawaii, USA

Full-time

Job ID: 2503910 Location: CAMP SMITH, HI, US Date Posted: 2025-03-31 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Interim Secret Clearance Level Must Be Able to Obtain: Secret Potential for Remote Work: No Description A trusted leader in cloud, digital engineering, data, and Artificial Intelligence, the nation looks to SAIC to integrate emerging technology to modernize crit