incident manager Jobs

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Incident Analyst

LaSalle Network

Rosemont, Illinois, USA

Contract

LaSalle Network has partnered with a leading Food and Beverage Distributor that's in need of an Incident Analyst to join their team and leverage best practices in Incident, Problem, and Change Management across various arms of their business. This role is a Contract opportunity with the potential for extensions/conversion, and the job seeker must be based and able to work on-site in the Greater Chicago Area in order to be considered for this position. Incident Analyst Responsibilities: Ensure ti

Incident Management

Get Your Project Ready Private Limited

Berkeley Heights, New Jersey, USA

Contract, Third Party

Position: Vision Plus / Incident Management / Vision Plus Engineer Location: Berkeley Heights, NJ & Coral Springs, FL & Alpharetta, GA (Hybrid Model) Job Type: 12+ Months Contract Job Description: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident management, maintenance activities, and development processes. The ideal candidate will possess a strong technical background, ex

Director Incident Management

DTCC

Jersey City, New Jersey, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Incident Response Manager & Continuity

Mavensoft Technologies, LLC

Atlanta, Georgia, USA

Contract

Job Title: Incident Response Manager & Continuity Duration: 5 months (Contract W2) Location: Atlanta, GA (Onsite) Key Skills: Incident Management & Crisis Coordination, Continuity of Operations Planning (COOP), Stakeholder Communication & Leadership, Root Cause Analysis & Problem Solving, Operational Governance & Process Improvement. General Description The Incident Response Manager & Continuity plays a pivotal role in safeguarding the technology operations by leading and coordinating incide

Incident Analyst

Equiliem

Rosemont, Illinois, USA

Contract

Position Summary: The Incident Analyst will be responsible for driving service excellence, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and problems, and work to identify improvements that will ensure the stability of the business environm

Director Incident Management

DTCC

Coppell, Texas, USA

Full-time

Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world t

Incident Manager III (Contractor)

Robert Half

Remote or Philadelphia, Pennsylvania, USA

Contract

Description We are looking for a skilled Incident Manager to join our team in Philadelphia, Pennsylvania. In this long-term contract position, you will play an essential role in overseeing and resolving incidents related to both new and existing products. This position requires collaboration with various operations teams to ensure timely resolutions and adherence to organizational standards. The role also involves working in a 24/7 environment, including weekends and holidays, on an on-call bas

Incident Analyst

V-Soft Consulting Group, Inc

Rosemont, Illinois, USA

Contract

Incident Analyst Primary Location: Rosemont, Illinois V-Soft Consulting is currently hiring for an Incident Analyst for our premier client in Rosemont, Illinois. WHAT YOULL NEED: Technical Requirements and Certifications ITILv4 certified or demonstrate knowledge of ITIL best practices. ITIL Intermediate Certification. PMP Certified. Education and Experience Bachelor's degree in computer science or related IT field with 3 plus years of work experience in Global/Enterprise Support, Business Pr

Cisco ICM/CVP technical Analyst

Abacus Service Corporation

Miami, Florida, USA

Contract

Job Title: Cisco ICM/CVP Technical Role Job Summary: The Cisco ICM/CVP Technical engineer responsible for the documenting, designing Cisco Intelligent Contact Management (ICM) and Cisco CVP call flows within NextEra Energy's Florida Power & Light (FPL) call center. This role ensures the documentation and design of current contact center solution to support the company's customer service efforts to migrate to Amazon Connect. Key Responsibilities: Document and design Cisco ICM/CVP call flows to su

Night Shift Cyber Incident Response Engineers

Genius Road, LLC

Austin, Texas, USA

Contract

Night Shift Cyber Incident Response Engineers Location: Remote (must reside in the state of Texas)Contract: 12 18 monthsShift: 3rd Shift | Includes weekends, federal, and state holidays Note: These roles primarily support overnight shift work (5 PM 8 AM). We re only able to consider W-2 candidates - no subcontractors or third-party firms at this time We re seeking a team of 5 skilled Tier 2 Night Shift Incident Response Engineers to join a 24x7 Cybersecurity Operations Center supporting a large

Vision Plus - Incident Management

ADDSOURCE

Alpharetta, Georgia, USA

Third Party

Job Title: Vision Plus - Incident Management Locations: Berkley Heights, NJ/Corral Springs, FL/Alpharetta, GA The Role: We are seeking a Vision Plus - Incident Management to join our team in Berkley Heights, NJ / Corral Springs, FL / Alpharetta, GA (Need Onsite day 1, Hybrid 3 days from office). Job Description: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident manageme

Incident Analyst

Accede Solutions Inc

Rosemont, Illinois, USA

Full-time, Contract

Incident Analyst Role: HYBRID ScheduleDuration:06 Months Start:04/28/2025Position Summary: The Incident Analyst will be responsible for driving service excellence across all of Businesses, leveraging best practices and incident, problem management processes and tools to restore services to their normal operating state within agreed-upon service level expectations. This position will effectively manage the lifecycle of major incidents to the point of root cause, provide metrics on incidents and

Vision Plus - Incident Management Consultant

Atika Tech

Berkeley Heights, New Jersey, USA

Contract

Position: Vision Plus - Incident Management Consultant Location: Berkley Heights, NJ / Corral Springs, FL / Alpharetta, GA (Need Onsite day 1, Hybrid 3 days from office). Type: Long Term JD: We are seeking a skilled Production Assurance and Development Engineer responsible for ensuring the stability and performance of our applications through effective incident management, maintenance activities, and development processes. The ideal candidate will possess a strong technical background, excellent

Senior ERM Analyst- Issue Management

The Intersect Group

Dallas, Texas, USA

Full-time

What you'll do: The Senior ERM Analyst will work within the bank s second line of defense and will be responsible for supporting the Operational Risk Management Issue Management program. This role is part of the Enterprise and Operational Risk Management Group (ERM/ORM) that is responsible for supporting the bank's risk management framework. ERM/ORM is a growing organization focused on providing expert guidance, credible challenge, and effective oversight of business activities throughout the co

Incident Response Engineer

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2072085 Job Description: **Please only apply if you currently reside in Texas**Will not consider out of state or relocation candidates** **To apply, email a Word format resume to Tatiana at along with your phone number, city of residence, and availability for a 10-15 minute phone call. Thank you!** Title: Incident Response Engineer Location: Austin, TX preferred but will consider candidates in Texas Long Term Contract Pay Rate: $40-60/HR on Apex Systems W2 (Based on relevant experien

Incident Management & Dealer Support

Dolphin Solutions Inc

Los Angeles, California, USA

Full-time, Contract, Third Party

Job Title: Incident Management & Dealer Support Location: Los Angeles, CA Duration: 12+ months Domain: Telecom Must go to several client stores all 5 days in a week to work Requirements: Candidates with minimum 5-10 years of experience in production support / ITSM projects supporting Incident Management / Problem management Skills : Incident Management with SQL/ PLSQL / Kibana/ Technical skills : SQL/PL SQL/Oracle Tools: ServiceNow, JIRA, Kibana / Grafana Basic Knowledge on API Customer hand

Incident Response & Forensics Specialist

Seneca Resources, LLC

New York, New York, USA

Contract

A NYS agency is seeking a highly technical Incident Response & Forensics Specialist. This position is a part of the IT Threat Intelligence group within the Cyber Security Operations Center and will be expected to provide direct support to the 24/7 Cyber Security Monitoring group as needed. The responsibilities include, but are not limited to, the following: Serve as a primary point of contact for client s CSOC & MSSP Cybersecurity Incident escalations. Interface directly with vendors & third par

SAP IcM & FS-CD Consultant

VDart, Inc.

CA

Contract, Third Party

Job Title: SAP ICM & FSCD Consultant Location: Freemont, CA - Hybrid Duration: / Term: 06+ months Contract Job Description: Experience Desired: 10+ Years. Qualification: Empower is currently recruiting an SAP Lead Configuration Analyst for the SAP Business Support team. Viewed as proficient in SAP system implementation and support, this position presents an opportunity to an experienced SAP Business and Configuration professional to take the next steps in their career. Financial Services

Vendor Incident Manager

Eliassen Group

Merrimack, New Hampshire, USA

Contract

Description: **Hybrid | Westlake, TX** Our Financial Services client seeks a skilled professional with vendor management and IT Service Management expertise to drive transformation. You will enhance vendor responses to production outages and align them with our ITSM processes. Due to client requirement, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company match

Issue Management/Operational Risk Consultant

IT Avalon

Santa Clara, California, USA

Full-time

We are seeking a highly motivated and adaptable consultant with experience in the following areas: Issue Management Program - preferably within the first line of defense Operational Risk & Regulatory Compliance - strong understanding of risk frameworks and regulatory expectations Oversight & Governance - knowledge of governance structures and escalation protocols Analytical Skills & Attention to Detail - ability to identify trends, root causes, and data-driven insights Critical Thinking - st