interactive voice response ivr application developer, senior Jobs in california

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Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

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El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS
Posted 49 days ago | Updated 2 hours ago

Application Development Senior Advisors- Hybrid

Cigna

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Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 60+ days ago | Updated 2 hours ago

NESD Test Engineer

General Dynamics

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Remote

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Test Engineering Job Qualifications: Skills: Software Testing, Testing Methods (Inactive), Test Scenarios Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Test Engineer supporting our Navy Enterprise Service Desk (NESD)
Posted 13 hours ago | Updated 2 hours ago

Global Digital Service & Solutions Manager

Meta Platforms, Inc. (f/k/a Facebook, Inc.)

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Sunnyvale, California, USA

Full-time

Meta Platforms, Inc. (f/k/a Facebook, Inc.) has the following positions in Sunnyvale, CA Global Digital Service & Solutions Manager: Manage a high-performing team of channel strategy program leaders who cover a variety of workflows within the Customer Care function including but not limited to Self Service Transactions, Digital IVR/Intake, Chatbot, Community, Social, In App/In Product, and more. Position requires 25% domestic and international travel. (ref. code REQ-2506-152327: $260,108/year -
Posted 7 days ago | Updated 7 days ago

Tech Product Manager (AI Scripting Engineer) - U.S. Citizen - This role sits within Optum Serves Technology Product Organization

Widescope Consulting and Contracting Services

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Remote

Full-time

Job Title: Tech Product Manager Location: Headquarters / Telecommute Classification (HR only): Exempt Non-Exempt Reports To (Title): COO Widescope Consulting and Contracting Widescope Consulting and Contracting is proud to serve our nation's military and Veterans. We support federal agencies in advancing the United States health care system and technology capacities to improve the overall health and well-being of those who serve or have served our country. JOB SUMMARY The Technology Product Ma
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Posted 4 days ago | Updated 4 days ago

Solutions Architects (Agentic AI/Salesforce)

TIA Infotek Inc

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Remote

Contract

Title: Solutions Architects (Agentic AI/Salesforce) REMOTE Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Healthcare Experience is KEY!! Insurance OR Financial experience would work as well BUT Healthcare would be IDEAL per manager Agentic AI experience in Salesforce Ecosystem is key!! Any candidates with Agent Force and Salesforce will be required. Please DO NOT send me candidates who are adding on this the
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Posted 14 days ago

AI Solution Architect

Veridic Solutions

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Remote

Contract

AI Solution Architect Location : remote or Hartford, CT or Buffalo Grove, IL or Blue Bell, PA Must be a true Solutions Architectthey will reject Tech Leads, Tech Architects, Java Architects, Enterprise Arch, Integration Arch Must have Cloud and AI exp. Must have Google Cloud Platform exp. Really wants Salesforce exp. Huge plus with AgentForce 2-3 rounds of interviews. Long term contract - into next year. Approx 12-18 months New Agile Release Train in Agentic AI through Salesforce platform. D
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Posted 13 days ago

Cisco UC/Voice/UCCE/UCCX/PCCE Tier III Engineer

Brezo Business Solutions LLP

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Remote

Contract

Cisco UC/Voice/UCCE/UCCX/PCCE Tier Engineer Working Hours: 4 - 10 hr staggered shifts as indicated on draft shift schedule for Eastern Time Zone Estimated Duration: 12-36 months Clearance: Must be able to pass a Public Trust type background check with fingerprinting and drug screening Requirements: Bachelor s degree required or equivalent experience. Five (5) years minimum experience in the Voice/Unified Communications, Unity, Unified Contact Center Enterprise (UCCE), AND Package Contact Cen
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Posted 5 days ago

Associate Design Development Engineer

Randstad Digital

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Remote or Kansas City, Kansas, USA

Contract

job summary: We're seeking an Associate Design Development Engineer with a strong foundation in email marketing and a passion for design and technology. The ideal candidate has hands-on experience coding email campaigns, is proficient in Adobe InDesign and Photoshop, and is eager to explore new design software and development tools. This role involves creating dynamic print and digital communications, including emails, voice broadcasts, and SMS campaigns, by combining graphic design skills with
Posted 17 days ago | Updated 1 hour ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

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Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem