it help desk Jobs in maryland

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CCaaS Shift Lead - Afternoon Shift

NetVision Resources Inc.

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Woodlawn, Maryland, USA

Full-time, Contract, Third Party

Position Description: Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary (reports through the ServiceNow ITSM) to the customer and technical leads with information on any highlights or issues that may need potentially have bigger impacts. Provide recommendations on tasks that may be handled by the Tier 1 and Tier 2 resources. Provide CCaaS 800 Number su
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Posted 22 days ago | Updated 1 day ago

CCaaS Shift Lead-

Sky Solutions LLC

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Woodlawn, Maryland, USA

Full-time, Third Party

Position Title: CCaaS Shift Lead - Afternoon Shift Location: Woodlawn, MD (On-site 5 days a week) Duration: Long term Key Required Skills: Strong knowledge of team supervision and coaching, ability to think independently on an off-hours shift, know how and when to escalate support issues and work in tandem with the morning shift counterpart. Selected candidate must reside within two (2) hours of SSA Headquarters in Woodlawn, MD Actual work hours 2pm-10:30pm Selected candidate must be willing
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Posted 22 days ago

SAP Support Analyst

U.S. Tech Solutions Inc.

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Remote

Contract

Duration: 05 Months Contract Job Description: Support & manage day to day quality management SAP support which includes system maintenance, system troubleshooting, and support tickets for various sites to enable the business.Quickly and effectively investigate, troubleshoot, and resolve quality management (QM) SAP issues through collaborations with 3rd party IT vendors and/or subject matter experts to enable the business. Meet SLA timelines for QM SAP tickets quickly and effectively.Triage QM S
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Posted 1 day ago

Stibo Functional Analyst

Summit Racing Equipment

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Remote

Full-time

This position is able to be a remote work from home position. Must live in Florida, Georgia, Nevada, Ohio, Tennessee or Texas to be considered. SUMMARY In-house functional expert with Master Data Management (MDM) packaged software. Lead and coordinate software implementation projects while following best-practice processes. Provide planning, installation, administration, monitoring, maintenance, support and troubleshooting of Stibo STEP MDM. Manage and troubleshoot data loads, integrations, work
Posted 44 days ago | Updated 13 days ago

Solution Engineer

Randstad Digital

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Remote or Framingham, Massachusetts, USA

Contract

job summary: Randstad Digital is partnering with a leading retailer to find a Solution Engineer to support ongoing projects with the store engineering teams and their Kronos WFM application. We're looking for someone who's local to the Framingham area - this role will be onsite approximately 1-2x/week - and has a great understanding of WFM development and deployments. Apply today! location: Framingham, Massachusetts job type: Contract salary: $75 - 80 per hour work hours: 8am to 5pm educa
Posted 3 days ago | Updated moments ago

Configuration Specialist Advisor || Remote.

USG, Inc.

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US

Full-time, Third Party, Contract

Role: Configuration Specialist Advisor Location: Remote (Plano, TX) Duration: 4+ months Contract Required Skills: Around 11 to 14yr overall or more experience working in IT industry At least 7yr to 9yr of hands-on experience in mobility MDM L3 team supporting on tools like Microsoft Intune /AirWatch-Workspace ONE/ XenMobile, SOTI, Blackberry Devices, BES (Blackberry Enterprise Server), MaaS360, GOOD etc. 1-3 yr Experience in Telecom Lifecycle Management/TLM in Fixed and Wireless Services, Inve
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Posted 3 days ago | Updated 20 hours ago

Helpdesk Analyst 2nd Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 2nd Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 2nd Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Highly desired: Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Profi
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Posted 50 days ago | Updated 1 day ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

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Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 50 days ago | Updated 1 day ago

Helpdesk Analyst 1st Shift

V-Soft Consulting Group, Inc

•

Remote

Contract

Helpdesk Analyst 1st Shift Primary Location: Durham, North Carolina V-Soft Consulting is currently hiring for a Helpdesk Analyst 1st Shift for our premier client in Durham, North Carolina. WHAT YOULL NEED: Technical Requirements and Certifications Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Education and Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment.: 2 Years. Proficient with Servi
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Posted 50 days ago | Updated 1 day ago

Workday Configuration Analyst

Innova Solutions, Inc

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Remote

Contract

A client of Innova Solutions is immediately hiring for a Workday Configuration Analyst Position Type: Workday Configuration Analyst Duration: 12+ Months Location: Remote As a(n) Workday Configuration Analyst you will: Job Description: Must have Workday configuration experience in Talent Management including Performance Management Looking for workday talent management experience, and analyst with configuration experience; workday learning experience a plus Responsibilities: Determines operationa
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Posted 10 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 17 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
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Posted 17 days ago

Workload Automation Mainframe Analyst

Unisys

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Remote or New York, USA

Full-time, Contract

CompuGain is an Information Technology and Business Consulting firm providing project-based solutions, software solutions and professional staffing services. -"Those authorized to work in the United States are encouraged to apply. We are unable to sponsor at this time.Job Tittle: Workload Automation Mainframe Analyst Location: REMOTE Duration: Long Term Contract Workload Automation and Mainframe Operator - Familiarity with IBM, 2200, A-Series Mainframes. Expertise in using Workload Automation to
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Posted 60+ days ago | Updated moments ago