it service desk analyst Jobs in new york

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Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

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Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen
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Posted 60+ days ago | Updated 15 days ago

IT Business Lead Analyst/Project Manager - C13 - JERSEY CITY/NEW YORK

Citi

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Remote or Jersey City, New Jersey, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. The Banking, International and Client Technology Organization is looking
Posted 60+ days ago | Updated 9 hours ago

IT Disaster Recovery (DR) Analyst

Trigyn Technologies, Inc.

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White Plains, New York, USA

Third Party, Contract

Our client - a major utility firm based out of Westchester County, NY - has an immediate need for IT Disaster Recovery (DR) Analyst. The particulars of the position are as follows. Note: Hybrid work schedule. 3 days Onsite work (White Plains, NY 10601). Project Overview: Primary responsibilities include supporting the development, implementation, and maintenance of a Business Resiliency & Recovery Program, including disaster recovery planning, risk assessment, testing, and ongoing process impr
Posted 26 days ago | Updated moments ago

Senior Fixed Income IT Front Office Support Analyst

Brains Workgroup, Inc.

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New York, New York, USA

Full-time

Senior Fixed Income IT Front Office Support Analyst Our client, a major bank in New York City, is looking for talentedSenior Fixed Income IT Front Office Support Analyst. Permanent position with competitive compensation package (base is 180 - 250K), excellent benefits, and target bonus. Consulting role is available with W2 Rate up to $88/h. C2C is also an option. Must be 5 days in the office. Senior Fixed Income IT Analyst to join FICC Front Office IT team. Support the fixed income trading desks
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Posted 60+ days ago | Updated 6 hours ago

IT Service Delivery Manager

Stefanini

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Remote or Chicago, Illinois, USA

Contract

Stefanini Group is looking for IT Service Delivery Manager for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Technical Project Manager / someone who understand Service Delivery that can work with client on several Facilities opening an one office move. Candidates should have an understanding or technology Service Now/ WIn11 . Company is based in Chicago DeVry University , Client is
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Posted 1 day ago | Updated 1 hour ago

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

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Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple
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Posted 27 days ago | Updated 6 hours ago

Lead Director, IT Service Delivery

CVS Health

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New Jersey, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 3 days ago | Updated 9 hours ago

Sr IT Support Analyst (Salesforce)

AFLAC

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Remote

Full-time

Salary Range: $75,000 - $93,000 Job Posting End Date: May 30, 2025 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces for
Posted 5 days ago | Updated 6 hours ago

IT Support Services Analyst

Connexion Systems & Engineering

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Remote

Full-time

IT Support Services Analyst Locations: Parsippany, NJ; Hartford, CT; Miami, FL; West Palm Beach, FL; Boca Raton, FL; Boston, MA; (Remote). This position can be fully remote, but candidates need to be close by one of the offices mentioned above in the event they need to report to the office for an emergency situation / meeting The IT Support Services Analyst is responsible for supporting for supporting the end users of the Firm with their use of technology. Job Responsibilities Deliver technical
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Posted 2 days ago

IT Systems Analyst Lead

Randstad Digital

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Remote or Cleveland, Ohio, USA

Contract

job summary: For this contractor assignment, as a systems analyst lead on the Billing Operations and QAS team within the Billing Platform, you'll perform the duties of an Agile Analyst. You'll serve as the liaison between developers, project teams, portfolio analysts, and other groups. You'll partner with other analysts to maintain our teams process and AzDO boards. You'll collaborate with others to guide work assignments, set priorities, and lead backlog reviews. You'll assist with quarterly p
Posted 21 hours ago | Updated moments ago

IT Service Sales Executive

SID Global Solutions

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Remote

Full-time

Job Title: IT Service Sales - New Logos - Banks & Financial Institutions (BFSI) Location: Delaware or New Jersey. Job Type: Full-Time Job Description: Position Overview: We are seeking a highly experienced and motivated Sales Executive to join our team. The ideal candidate will have a strong background in selling software and IT services solutions, specifically to banks and financial institutions. This individual will come with a mandate to acquire new logos and should have an extensive rolode
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Posted 60+ days ago | Updated 8 days ago

Lead IT Systems Analyst

Hunter Recruiting

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Remote

Contract

Lead IT Systems Analyst Remote $65-70/HR The Lead IT Systems Analyst will work on the Billing Operations and QAS team within the Billing Platform and will perform the duties of an Agile Analyst. The analyst will be the liaison between developers, project teams, portfolio analysts, and other groups. Partnering with other analysts to maintain the team's process and the AzDO boards. The analyst will collaborate with others to guide work assignments, set priorities, and lead backlog reviews. Assist
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Posted 22 hours ago

Manager, IT Service Management (ITSM)

tax.com

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Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in
Posted 60+ days ago | Updated 6 hours ago

IT Bus Unit Sr Lead Analyst - SVP

Citi

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Remote or Jacksonville, Florida, USA

Full-time

The IT Bus Unit Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues
Posted 24 days ago | Updated 9 hours ago

IT Business / Data Analyst (organizational transformation)

Tentek, Inc.

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Remote or Atlanta, Georgia, USA

Contract

IT Business / Data Analyst (organizational transformation) This role will focus on Financial Analysis, Data Analysis, and Reporting. The ideal candidate will have expertise Excel, PowerPoint, and Power BI Key Responsibilities include: Support financial budgeting and forecasting for IT operations, tracking expenses and providing actionable financial insights to C-Suite.Automate and streamline manual IT financial tracking processes (e.g., budgeting, expense tracking, accruals) using Excel, Power A
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Posted 14 days ago

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

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New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software
Posted 19 hours ago | Updated 7 hours ago

IT Business Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, FL location. Duties: Perform requirement analysis and recommend alternative solutions in terms of system design. Design, implement, and deploy software applications. Interact with key Stakeholders to translate business requirements into functional requirements. Complete logical data models of the business requirements and provide complete data flow of system design using enterprise related diagrams and unified modeling languages fo
Posted 25 days ago | Updated 9 hours ago

Sr IT Data Analyst

Thermo Fisher Scientific

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Pennsylvania, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Business Job Title: Sr IT Data Analyst Reports To: Sr Director, IT Group/Division: Specialty Diagnostics Group Overview Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of about $40 Billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are advancing life sciences research, solving complex analytical challen
Posted 27 days ago | Updated 9 hours ago

IT Systems Analyst Specialist Sr (1412627)

Donato Technologies Inc

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Remote

Contract

IT Systems Analyst Specialist Sr (1412627) This position is Contract to Hire and open to Dublin, Memphis, or REMOTEEVERY SUBMITTAL MUST HAVE ANSWERS TO PRE-SCREEN QUESTIONS AT THE TOP OF RESUMEHave you worked in an Information Technology department? If so, for how long?Have you had direct external (outside of the organization/company) client interaction? If so, for how long?Do you have experience presenting materials on the phone or via video conference to external audiences, and updating those
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Posted 1 day ago | Updated 3 hours ago

IT Support Analyst - Legal

Connexion Systems & Engineering

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Remote

Full-time

IT Support Services Analyst (PERM) Location: MA, CT, NJ, South Florida (Remote) Hours: 11:00am-7pm EST This job can be almost 100% remote, but candidates must reside in Massachusetts, Connecticut, New Jersey or South Florida ONLY Salary : $80 - 90K IT Support Analyst Job Responsibilities Deliver technical support for a variety of software and hardware needs within a Citrix XenDesktop environment:Resolve software-related issues for all firm-deployed applications in-person and remotely.Trouble
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Posted 8 days ago | Updated 6 days ago