it service desk lead Jobs in charlotte, nc

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IT Service Desk

TEKsystems

Remote or Tulsa, Oklahoma, USA

Full-time

Description The Technical Service Analyst will be the front-end contact for assistance in the systems and services offered by our organization, providing technical support to members accurately and professionally with the use of the member portal and all related staff and member applications. Beyond the technical knowledge the Analyst will be familiar with the Rules and Regulations which guide participation in the organization. This includes answering questions by email or phone from co-workers,

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl

IT Project Tech Lead - C13 - CHARLOTTE - Hybrid

Citi

Remote or Charlotte, North Carolina, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf

W2 Only- Java IT - Technology Lead | Enterprise Security J2EE APIs | Java EE Security Standards: JCA, JCE, JAAS, JSSE, JGSS

Alltech Consulting Services, Inc.

Charlotte, North Carolina, USA

Contract

Job Title: Java IT - Technology Lead | Enterprise Security J2EE APIs | Java EE Security Standards: JCA, JCE, JAAS, JSSE, JGSS Location : 401 N Tryon St, 28202,Charlotte(NC) ,North Carolina Employment Type: Contract Role Job Summary: Do you have a preferred interview schedule?: EST first half 10 AM EST 12 Noon EST Would you require the candidates to meet you for an in-person interview?: No Is Skype/WebEx interview OK?: Webex is fine Work Location with ZIP: 401 N Tryon St, 28202,Charlotte(NC)

Lead IT/Excel Analyst

Brooksource

Charlotte, North Carolina, USA

Full-time

Lead IT/Excel Analyst 6-month contract with strong potential for extension or hire In-office Monday-Friday in South Charlotte, NC Benefits include health/vision/dental insurance and paid federal holidays Brooksource is seeking an experienced Lead Analyst to support our telecommunications clients Location Lifecycle Management (LLM) Intelligence Project. This project involves cleaning up and enriching construction location data for approximately 75,000 projects representing over 3.5 million addr

IT Lead Senior Auditor

Apex Systems

Mooresville, North Carolina, USA

Full-time

Job#: 2064878 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. DIRECT HIRE - FULL TIME (benefits offered through end client) Location: 3 days onsite Mooresville, NC - 1 day onsite Charlotte, NC - 1 day remote Schedule: Mooresville Mon-Wed | Thurs Charlotte | Friday remote **Relocation package of

IT Business Lead Analyst - C13 - Hybrid

Citi

Remote or Charlotte, North Carolina, USA

Full-time

The IT Business Lead Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. Skillset requiredPrior Experience with regulatory reporting (5+)Ability t

Sr. IT Service Management Specialist

Zolon Tech Solutions Inc

Remote

Contract

Job Title: Sr. IT Service Management Specialist Remote Duration Long Term (Funding approved till 09/30/2025 will extend accordingly) Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standar

Sr. IT Service Management Specialist (ServiceNow Developer)

Zolon Tech Solutions Inc

Remote

Contract, Third Party

Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standards. Provide technical support and issue resolution, ensuring minimal disruption to IT services. Monitor system logs and performance, p

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple

IT Service Sales Executive

SID Global Solutions

Remote

Full-time

Job Title: IT Service Sales - New Logos - Banks & Financial Institutions (BFSI) Location: Delaware or New Jersey. Job Type: Full-Time Job Description: Position Overview: We are seeking a highly experienced and motivated Sales Executive to join our team. The ideal candidate will have a strong background in selling software and IT services solutions, specifically to banks and financial institutions. This individual will come with a mandate to acquire new logos and should have an extensive rolode

Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

IT Bus Unit Sr Lead Analyst - SVP

Citi

Remote or Jacksonville, Florida, USA

Full-time

The IT Bus Unit Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues

IT Project Senior Tech Lead - C14 - NY 388 Greenwich St

Citi

Remote or Rutherford, New Jersey, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in

Principal, IT Software Engineer 2 - AIOps Lead

DIRECTV Enterprises Inc.

Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking an AIOps Lead (Principal, IT Software Engineer 2) who will play a crucial role in driving the adoption and execution of Artificial Intelligence for IT Operations (AIOps) practices across the organization. This individual will be responsible for leading observability standards, AIOps initiatives, automation-first strategies, leveraging AI and machine learning technologies to optimize IT operations, detecting anomalies, improving system performance, and automating incident and p

IT Lead Auditor

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an

SVP, IT Project Senior Tech Lead - C14 (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in

IT Project Tech Lead

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills

Lead Auditor, IT Audit

Guardian Life Insurance Company

Remote or New York, New York, USA

Full-time

Internal Audit's mission is is to provide independent objective assurance and consulting services designed to evaluate and improve the control environment and operations of the Company, its subsidiaries and affiliated entities. The Department helps the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, compliance and governance processes. Under the direction of the Head of Infrastructure, Cy

VP, IT Project Tech Lead - C13 (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf