it service desk lead Jobs in detroit, mi

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Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Title :IT Service Desk Analyst Location : Remote Term : Long Term Contract Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handl

Sr. IT Service Management Specialist

Zolon Tech Solutions Inc

Remote

Contract

Job Title: Sr. IT Service Management Specialist Remote Duration Long Term (Funding approved till 09/30/2025 will extend accordingly) Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standar

Sr. IT Service Management Specialist (ServiceNow Developer)

Zolon Tech Solutions Inc

Remote

Contract, Third Party

Position Description Maintain the health, performance, and reliability of the ServiceNow platform. Configure and customize ServiceNow applications, including workflows, forms, business rules, and reporting capabilities to meet operational requirements. Manage user roles, permissions, and access control in alignment with security policies and organizational standards. Provide technical support and issue resolution, ensuring minimal disruption to IT services. Monitor system logs and performance, p

IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery

Highspring

Remote

Full-time, Contract

Job Title: IT Vendor Management Office Program Manager - Enterprise Applications & Service Delivery Job Type: Contract-to-hire Worksite Location: Irving, TX Worksite Schedule: Hybrid onsite in Irving, TX Client Industry: Healthcare Salary Conversion: up to $170,000 +, 15% annual bonus potential Hourly Pay Rate: $75.00 - $85.00 / hour, W2 Vaco is seeking an experienced IT Vendor Management Office Program Manager with prior experience managing Microsoft partner relationships across multiple

IT Service Sales Executive

SID Global Solutions

Remote

Full-time

Job Title: IT Service Sales - New Logos - Banks & Financial Institutions (BFSI) Location: Delaware or New Jersey. Job Type: Full-Time Job Description: Position Overview: We are seeking a highly experienced and motivated Sales Executive to join our team. The ideal candidate will have a strong background in selling software and IT services solutions, specifically to banks and financial institutions. This individual will come with a mandate to acquire new logos and should have an extensive rolode

Manager, IT Service Management (ITSM)

tax.com

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in

IT Bus Unit Sr Lead Analyst - SVP

Citi

Remote or Jacksonville, Florida, USA

Full-time

The IT Bus Unit Sr Lead Analyst is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues

IT Project Senior Tech Lead - C14 - NY 388 Greenwich St

Citi

Remote or Rutherford, New Jersey, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in

Principal, IT Software Engineer 2 - AIOps Lead

DIRECTV Enterprises Inc.

Remote or El Segundo, California, USA

Full-time

DIRECTV is seeking an AIOps Lead (Principal, IT Software Engineer 2) who will play a crucial role in driving the adoption and execution of Artificial Intelligence for IT Operations (AIOps) practices across the organization. This individual will be responsible for leading observability standards, AIOps initiatives, automation-first strategies, leveraging AI and machine learning technologies to optimize IT operations, detecting anomalies, improving system performance, and automating incident and p

IT Lead Auditor

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

** Work Arrangement: This is a hybrid position requiring in-office work multiple days every week and will ideally be based in Buffalo, NY. Overview: This position is responsible for executing internal audit examinations over the Bank's Information Technology (IT) Engineering, Operations, Governance, Risk Management, and Architecture functions ensuring the timely and professional execution of the examinations in accordance with professional standards. Primary Responsibilities Plan, coordinate an

IT Project Tech Lead

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills

SVP, IT Project Senior Tech Lead - C14 (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Sr Tech Lead is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in

Lead Auditor, IT Audit

Guardian Life Insurance Company

Remote or New York, New York, USA

Full-time

Internal Audit's mission is is to provide independent objective assurance and consulting services designed to evaluate and improve the control environment and operations of the Company, its subsidiaries and affiliated entities. The Department helps the organization accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, compliance and governance processes. Under the direction of the Head of Infrastructure, Cy

IT Security Engineer - Lead

Navigant Consulting

Remote or Atlanta, Georgia, USA

Full-time

Job Family: IT Cyber Security Travel Required: Up to 10% Clearance Required: None What You Will Do: Our Security Engineer Lead plays a pivotal role within the Information Security Operations group that is dedicated to supporting Security Operations and Incident Management/Response processes, SIEM engineering, Threat Hunting, Automation, Cyber Architecture, and Threat Intelligence. This position is responsible for enhancing SIEM and tool monitoring, tuning, detection, and alerting across mult

VP, IT Project Tech Lead - C13 (Hybrid)

Citi

Remote or Tampa, Florida, USA

Full-time

The IT Project Tech Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, inf

IT Business Lead Analyst

Citi

Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Tampa, FL location. Duties: Perform requirement analysis and recommend alternative solutions in terms of system design. Design, implement, and deploy software applications. Interact with key Stakeholders to translate business requirements into functional requirements. Complete logical data models of the business requirements and provide complete data flow of system design using enterprise related diagrams and unified modeling languages fo

IT Business Lead Analyst

Citi

Remote or Jersey City, New Jersey, USA

Full-time

Citibank, N.A. seeks an IT Business Lead Analyst for its Jersey City, NJ location. Duties: Analyze complex business processes to define and develop solutions to high-level problems. Provide expertise in equities domain with an advanced level of understanding of the principles of the trade lifecycle and applications programming to achieve technology goals. Contribute to technical direction and strategic decisions as a techno functional expert in all development and implementation phases, providi

Lead, IT Governance - Privileged Access Management

Northern Trust

Remote or Chicago, Illinois, USA

Full-time

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world'

IT Business Lead Analyst with Liquidity experience- New York - C13/VP

Citi

Remote or New York, New York, USA

Full-time

The individual will work in the FRMT(Financial Resource Management Technology) Data Services team within Citi's Treasury Global Function. The Data Services team is responsible for Data Steward activities that involve liaising with Data owners, Business Treasury and Chief Data Office teams providing business support and ensure proper governance of Citi Data Governance Policy & Standards. This group is a critical contributor in strategic projects supporting regulatory feedback and influence Citi'

Mgr, Projects (PMO) / IT QA Lead

Molina Healthcare

Remote or Long Beach, California, USA

Full-time

Job Description Job Description Job Summary Focuses on process improvement, organizational change management, project management and other processes relative to the business. Project management includes estimating, scheduling, costing, planning and issue/risk management. Knowledge/Skills/Abilities Ability to manage multiple complex, challenging projects simultaneously while managing an assigned team of direct reports who are primarily independent contributors (rather than simply support staf