it service management Jobs in reston, va

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IT Governance and Portfolio Management Consultant

Navigant Consulting

Washington, District of Columbia, USA

Full-time

Job Family : Technology Consulting Travel Required : None Clearance Required : Active Top Secret (TS) What You Will Do : The IT Governance and Portfolio Management consultant will support the client's Office of Chief Information Officer (OCIO) with the tracking of IT investment requests submitted from divisions across the enterprise and align them to the appropriate value stream and IT strategy. The consultant will support the Office of Information Officer Program Management Office's (PMO) to o

IT Service Desk Supervisor - Full-Time Only - Hybrid

Stone Search

Washington, District of Columbia, USA

Full-time

Our client, a law firm located in DC, is seeking an IT Service Desk Supervisor who will be responsible for managing the day-to-day operations of the service desk. Responsibilities Include But Are Not Limited To Managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient mannerSupervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that they are able to provide high-

IT Service Desk Supervisor

Arnold & Porter Kaye Scholer LLP

Washington, District of Columbia, USA

Full-time

The Information Technology Department of Arnold & Porter has an opening for an Information Technology (IT) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of the service desk, ensuring that all requests for support are handled in a timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities include but are not limited to: Managing the day-to-day operations of the ser

IT Service Desk Mid

Apex Systems

Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Manager, IT Service Desk Technologies

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24072147 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY The Manager of IT Service Desk Technologies is a key leadership role responsible for guiding the design, implementation, and ongoing enhancement of our organization's IT Service Management (ITSM) framework. This individual will serve as the drivi

Senior Manager - IT Service Delivery, Digital Systems

Marriott International

Remote or Bethesda, Maryland, USA

Full-time

Job Number 24067313 Job Category Information Technology Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP Schedule Full-Time Located Remotely? Y Relocation? N Position Type Management JOB SUMMARY Manages a technical team of service providers and business analysts to provide support to properties using the digital mobile products, Mobile Key, Mobile Check-In, Mobile Dining and GXP. Also is a member of the leadership team that provides crit

Senior Service Management Systems Engineer, Hybrid - G

Next Step Systems

Washington, District of Columbia, USA

Full-time

Senior Service Management Systems Engineer, Hybrid, Washington, DC The Senior Service Management Systems Engineer provides support in implementing and designing services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. Resolves and appropriately completes assigned tasks and change requests and acts as an escalation for support issues. Applies new solutions through research and collaboration with team and deter

IT Management Consultant

Booz Allen Hamilton

Fort Belvoir, Virginia, USA

Full-time

Job Number: R0194441 IT Management Consultant The Opportunity: You know that true progress is made at the intersection of business and tech, and as an IT business analyst, you can develop skills in both. Here, you'll have the chance to work, supporting the Army, as an agile team as they develop digital products to support your most pressing missions. We're looking for someone like you to implement business analytics and processes, as well as delve into te chn ology trends to deliver user-friend

Service Management Senior Associate

Navigant Consulting

Remote

Full-time

Job Family : Client Experience Travel Required : Up to 10% Clearance Required : None What You Will Do : Services Management is a significant strategic initiative which will require strong leadership and collaboration across all verticals and functional areas of Guidehouse. For the Service Management Senior Associate to be successful, the candidate must be able to collaborate with other stakeholders (including executives), be proactive, have experience in client service and/or sales, strong writi

IT Asset Management Specialist

iTech Solutions

Washington, District of Columbia, USA

Full-time, Contract

Overview: The IT Asset Management Specialist will be responsible for tracking software licenses and maintenance agreements to ensure the organization remains compliant with vendors licensing agreements. In addition, this individual will be responsible for maintaining an accurate inventory of hardware devices within the organization to ensure inventories can feed applications that depend on inventory. Responsibilities: Maintain an accurate list of software owns with critical information such a

Senior Knowledge Domain Engineer - User Experience & Service Management

ServiceNow, Inc.

Remote or Orlando, Florida, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Service Management Automation X (SMAX) Administrator

System Soft Technologies

Remote

Contract

System Soft Technologies is widely recognized for its professionalism, strong corporate morals, customer satisfaction, and effective business practices. We provide a full spectrum of business and IT services and solutions, including custom application development, enterprise solutions, systems integration, mobility solutions, and business information management. System Soft Technologies combines business domain knowledge with industry-specific practices and methodologies to offer unique solution

IT Service Desk Analyst

Summit 7 Systems

Remote

Full-time

Salary*: $40,000 $55,000 *Dependent upon qualifications Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you re a person with life beyond work, that s why we invest in these meaningful health and we

ServiceNow Specialist (with TSOM - Telecommunications Service Operations Management)

TeknoBit Solutions Inc.

Remote

Contract

Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist, you will be responsible for managing and optimizing our telecommunications service operations using the Serv

Telecommunications Service Operations Management (TSOM) Service Now

AgreeYa Solutions

Remote

Contract, Third Party

Job Title: TSOM ServiceNow Specialist Location: Remote Duration: 12+ Months contract with possible extension Client is a leading telecommunications company dedicated to delivering high-quality services to our customers. We are currently seeking a skilled Telecommunications Service Operations Management (TSOM) ServiceNow Specialist to join our team and play a key role in optimizing our operations. Job Description: As a Telecommunications Service Operations Management (TSOM) ServiceNow Specialist

IT Contracts & Vendor Management Analyst

Precision System Design Inc.

Remote or Cleveland, Ohio, USA

Contract

Our F100 client located near Cleveland, OH is looking for a detail-oriented and energetic IT Contracts and Vendor Management Analyst for a REMOTE, 6-month contract-to-hire position. They are searching for a resource to help with their backlog of IT (software, hardware and telecom) procurement work - they're looking for a versatile resource who is comfortable working with a variety of IT vendors and business executives in order to understand technology roadmaps and comply with inventory control p

Staff Product Designer, IT Asset Management

ServiceNow, Inc.

Remote or Santa Clara, California, USA

Full-time

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make t

Senior Director, IT Crisis Management (Remote)

Kaiser Permanente

Remote or Pleasanton, California, USA

Full-time

Description: Role is fully remote, however, you must reside (or being willing to relocate) to a state where Kaiser Permanente does business (WA, OR, CA, CO, HI, GA, MD, VA, DC). Is a domain expert, both in security and hospital operations. Can interface closely with TRO and Hospital Operations for exercise planning. Has strong communication and leadership skills. Led the recovery from a cyber-attack for their organization. This position is critical to effectively support critical functions for c

IT Asset Management - Contract - W2 Only (No C2C) - Remote

iTech Solutions

Remote or Philadelphia, Pennsylvania, USA

Contract

IT Asset ManagementOpen to Remote - Core hours M-F 8:30am - 5pm EST/CST time zones preferredThis position represents the Global & Identity (GXI) organization, Global Delivery & Optimization (GDO) department, Service Performance & Experience (SPX) group, and Technology Asset Management (TAM) team. Individuals in the position will be responsible developing and implementing a standardized model to create and maintain hardware asset data in the hardware asset management tool (ServiceNow). In additio

IT Asset Management - Contract - W2 Only (No C2C) - Remote

iTech Solutions

Remote or Philadelphia, Pennsylvania, USA

Contract

IT Asset ManagementOpen to Remote - Core hours M-F 8:30am - 5pm EST/CST time zones preferredThis position represents the Global Experience & Identity (GXI) organization, Organizational Effectiveness & Delivery department, Service Performance & Experience (SPX) group, and Technology Asset Management team. Individuals in the position will be responsible for managing Software Licensing for a major publisher or specific group of licensed software products. Responsibilities include maintaining softwa