itsm process analyst Jobs

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ITSM Change and Release Manager

Get Your Project Ready Private Limited

•

Dallas, Texas, USA

Contract, Third Party

Position: Release Manager and ITSM Change Location: Chicago, IL or Dallas, TX (Hybrid Model) Job Type: 12+ Months Contract Job Description: We are seeking an experienced ITSM Change and Release Manager with a strong background in the banking or finance services sector. The ideal candidate will be responsible for overseeing the change and release management processes, ensuring that all changes to IT services are conducted in a controlled and efficient manner, minimizing risk and disruption to b
Easy Apply
Posted 1 day ago | Updated 1 day ago

ITSM Change Manager

Kforce Technology Staffing

•

Westlake, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a ITSM Change Manager in Westlake, TX. Duties include: * Demonstrates an understanding of policies, procedures, standards, environment, and underlying importance/need of change management processes * Reviews and assesses the content of change requests to ensure required details are included * Participates in change review and Change Advisory Board meetings * Facilities and provides oversight for systems installation, code deployment and infr
Posted 7 days ago | Updated 1 hour ago

On Site Certified Senior ServiceNow Consultant (ServiceNow Certifications/CSA/CAD/CIS-ITSM/CIS-CSM)

Global Information Services

•

Tallahassee, Florida, USA

Third Party, Contract

Note : Please reply ONLY if you 1) can work 100% on site from day one + have all the Required skill set and have experience as an "On Site Certified Senior ServiceNow Consultant (ServiceNow Certifications/CSA/CAD/CIS-ITSM/CIS-CSM)". Prefer experience with enterprise level Public Sector Financial Projects. 2) i. Minimum of 12-15+ years of IT experience, Minimum of three (3) years experience configuring, designing, and developing in the ServiceNow Platform. ii. Experience with data extractions a
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Posted 14 hours ago

Project Manager - ITSM Consolidation

Software Guidance & Assistance

•

Alpharetta, Georgia, USA

Contract

Software Guidance & Assistance, Inc., (SGA), is searching for a Project Manager for a CONTRACT assignment with one of our premier Financial Services clients in Alpharetta, GA . This position is Hybrid 3 Days a week on site, and has the potential to convert to full time. We are looking for a motivated and experienced program manager with deep knowledge in the IT Service Management (ITSM) space. The ideal candidate will have a background within the financial services or similarly regulated in
Posted 60+ days ago | Updated 4 hours ago

Manager, IT Service Management (ITSM)

tax.com

•

Remote or Dallas, Texas, USA

Full-time

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Manager, IT Service Management (ITSM), leads the ITSM team in
Posted 56 days ago | Updated 3 hours ago

ITSM Automations Engineer / Full Remote (PST time zone only)

ST Global LLC

•

Remote

Contract

5+ years of experience in automation engineering, ITSM, or software development. Proficiency in automation platforms such as Workato, Azure Foundry AI, or similar tools. Experience with ITSM tools such as ServiceNow, JIRA Service Management, or similar platforms. Strong understanding of API integrations, scripting (Python, PowerShell, JavaScript), and automation frameworks. Familiarity with low-code/no-code automation platforms and their best practices.
Easy Apply
Posted 19 hours ago

ITSM Data & Insights Lead

Abbvie

•

North Chicago, Illinois, USA

Full-time

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas - immunology, oncology, neuroscience, and eye care - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at Follow @abbvie on X, Facebook, Instagram, YouTub
Posted 9 days ago | Updated 6 hours ago

ITSM Functional Consultant

Sage IT Inc

•

McLean, Virginia, USA

Full-time, Contract, Third Party

Role: ITSM Functional Consultant Location: Plano, TX / McLean, VA (5 days onsite per week) Role Overview: We are seeking a self-driven Functional Consultant who will be responsible for providing functional design consulting for IT service portfolios and catalogs using ITSM tools like ServiceNow. This role involves analyzing current services, offerings, processes, and workflows, followed by designing or redesigning services and offerings to drive significant improvements in productivity, qua
Easy Apply
Posted 9 days ago | Updated 16 hours ago

Senior ServiceNow Architect (ITSM/ITAM)

Adam Information Technologies LLC

•

Houston, Texas, USA

Contract

Role: Senior ServiceNow Architect (ITSM/ITAM) Location: Houston, TX Must Have: hands-on ServiceNow development experience Strong expertise in ITSM, ITAM or ITOM ServiceNow Certified System Administrator Certified Implementation Specialist (ITSM + ITAM or ITOM) Deep technical and functional knowledge of the ServiceNow platform SDLC, Agile/Scrum, and ITIL experience Preferred: Certified in ITOM Discovery, ITAM-SAM Pro, or ITAM-HAM Pro ITIL v3/v4 certification Responsibilities: Develop and impl
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Posted 7 days ago

ITSM Manager - Atlassian

CDW Amplified Services

•

Atlanta, Georgia, USA

Contract

ITSM Manager (Atlassian Cloud) Full time (40 hours per week) Remote W2 position only - not seeking submissions from outside agencies CDW is seeking an experienced ITSM Manager to oversee the design, configuration, and maintenance of IT Service Management (ITSM) processes within the Atlassian Cloud ecosystem, including JIRA, Confluence, and Jira Service Management (JSM). The ideal candidate will have expertise in building ITSM capabilities, implementing Incident, Problem, Change, and Service
Posted 11 days ago | Updated 3 hours ago

Information Technology (IT) Service Management (ITSM) Systems Engineer

SAIC

•

Chantilly, Virginia, USA

Full-time

Job ID: 2501986 Location: CHANTILLY, VA, US Date Posted: 2025-02-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description JOB DESCRIPTION: SAIC openings for Information Technology (IT) Service Management (ITSM) Systems Engineers with experience within the ITIL domains of Service S
Posted 60+ days ago | Updated 4 hours ago

Sr. ServiceNow Developer - ITSM + ITOM

MSys Technologies - USA

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Remote

Contract

Job Title: Sr. ServiceNow Developer - ITSM + ITOM Location: Remote Contract : 3 Months contract with high possibility of extension. Must Have: - ServiceNow certified system administrator - ServiceNow SME in core platform, ITSM & ITOM Nice to Have - Certified Application Developer - ServiceNow (CAD) - Experience working with Government / DoD or in the Energy sector. Initial key focus areas in which the DT Services team expects to support during this program are listed below. ServiceNow CMDB Hea
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Posted 44 days ago | Updated 2 days ago

Servicenow SME (ITSM, ITOM, CMDB, CSDM, Integrations)

MSys Technologies - USA

•

Remote

Contract

Job Title: Servicenow SME (ITSM, ITOM, CMDB, CSDM, Integrations) Location: Remote Contract : 3 Months with high possibility for extension Must Have: - ServiceNow certified system administrator - ServiceNow SME in CMDB, CSDM, ITOM, ITSM, Integrations Nice to Have - Certified ITOM Implementation Specialist - ServiceNow (CIS-ITOM) - Certified Application Developer - ServiceNow (CAD) - Experience working with Government / DoD or in the Energy sector. Initial key focus areas in which the DT Service
Easy Apply
Posted 44 days ago | Updated 2 days ago