itsm process analyst jobs

Hybrid in Austin, Texas

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9d ago

DirectClient: Texas Department of Public Safety(DPS) Solicitation Number: 26R0011893 Title: ITSM Process Engineer Location: 5805 N Lamar Blvd, Bldg G, Austin, Texas 78753 Duration: 9/1/2026 - 8/31/2027 with possible extension Last date for submission: February 24, 2026 (2.00 PM-CST) Important Note: The working position is Hybrid - On Site and Telework. Texas local candidates only. DESCRIPTION OF SERVICES: TXDPS is seeking a seasoned process engineering professional to assist in evaluating and i

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Third Party, Contract

Depends on Experience

ITSM Change & Compliance Analyst

West Palm Beach, Florida

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30+d ago

ITSM Change & Compliance Analyst Contract Onsite West Palm Beach, FL The ITSM Change & Compliance Analyst supports the end-to-end lifecycle of technical changes, ensuring all IT changes comply with organizational policies, regulatory requirements, and audit standards. The role works closely with IT, security, and compliance teams to manage risk, maintain accurate documentation, and support Change Advisory Board (CAB) activities Technical & Functional Skills Strong understanding of IT Service M

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Third Party, Contract

Depends on Experience

ITSM Incident Response Analyst

No location provided

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Today

Overview Job Title: ITSM Incident Response Analyst Location: Remote Type: Independent Contract - Corp to Corp/1099 Start Date: ASAP Pay Rate: $30-39/hr (Independent Contract) Contract Length: 3 months - May 15 - August 31 Travel: None Responsibilities Serve as a member of the ITSM Service Now Incident Response team as an Analyst supporting the Incident Response Management team: Support and respond to incidents working with the the Service Desk and Desktop support teams Oversee incident do

Full-time

Depends on Experience

IT Service Delivery Engineer (ITSM)

No location provided

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3d ago

Position: IT Service Delivery Engineer Location- North America (Remote) Mode Of Hire: Contract Mode OF Work: Remote Responsibilities: Communicate and align regularly with Senior Business and IT leaders Strong AI Experience as a thought leader as it relates to ITSM/ITIL domain Process orchestration ability to identify the need for new or improved processes, and the proceed to scope and implement them. Lead Major Incident bridge calls, ensuring appropriate participation from resolution teams,

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Third Party

$As per Market

ITSM – Incident & Problem Management

Remote

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10d ago

Position Overview We are seeking an experienced ITSM professional to support operational readiness and ongoing production support for Java-based microservices applications hosted on Google Cloud Platform This role is dedicated to Incident and Problem Management and does not include project management responsibilities. The resource will support cloud-native applications replacing legacy mainframe systems and will participate in early production hypercare before transitioning into steady-state ope

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Contract

60 - 65

Exclusive - Senior ServiceNow Developer - ITSM | HAM | CSM

Texas

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3d ago

Senior ServiceNow Developer Location: Dallas, TX Duration: Long term Rates: Open Prefer Local professionals Top three skills: ITSM Development HAM Development CSM Development We are looking for a Senior ServiceNow Developer to join our ServiceNow Platform Team. In this role, you will serve as the technical cornerstone of our engineering efforts, driving the execution of high-quality, scalable solutions across our enterprise-wide ServiceNow platform. You will apply your deep technical expertis

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Contract, Third Party

Configuration Manager (Ivanti, CMDB, ITSM)

Remote

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2d ago

Configuration Manager Mechanicsville, VA REMOTE seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. This role is responsible for establishing, governing, and continuously improving the Configuration Management process. seeking a highly skilled Configuration Manager with ITIL certification to join our IT Service Management team. The Configuration Manager is responsible for establishing, governing, and continuously improving the Configurat

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Contract

ITSM ServiceNow Testers

Dallas, Texas

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Yesterday

Role: ITSM ServiceNow Testers Location: SFO, CA or Dallas, TX, Cincinnati, OH Duration: 6 months Role Descriptions: Responsibilities - 1. Develop and execute comprehensive test plans and test cases for Service Now applications| ensuring proper coverage of all modules and functionalities. 2. Collaborate with cross-functional teams to gather requirements and define test objectives. 3. Conduct various types of testing| including functional| integration| regression| and performance testing. - Iden

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Contract, Third Party

$50 - $60

Sr Technical Consultant- ITSM, HAM,SAM, SPM

Remote

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Yesterday

Sr Technical Consultant- ITSM, HAM,SAM, SPM Location: Remote (25% travel) Duration: 6 Months Key Responsibilities: Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, HAM, SAM, SPM, and other ServiceNow applications. Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations. Customization & Configuration: Oversee the cus

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Third Party, Contract

$70 - $80

ITSM Implementation Project Manager-"Fixed-Price OR "Budget contract" experience required"

Hybrid in New York, New York

•

Yesterday

Must-have skills : Fixed-price/budget contract experience, strong ServiceNow project management experience (12-15 (max) years of IT Project Management experience and at least 2-3 end-to-end ITSM implementations (more preferred)) In lieu of ITSM, we will accept candidates who have vast ITIL experience.Job DescriptionWe are looking for an experienced ITSM Implementation Project Manager to lead the rollout of IT Service Management (ITSM) tools such as ServiceNow, Jira Service Management, and simil

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Full-time

Depends on Experience

ServiceNow Architect (ITSM, ITOM and ITAM, HRSD)

Remote

•

Yesterday

Role: ServiceNow ITSM Architect Hands-on experience in ServiceNow ITSM, ITOM and ITAM, HRSD modules Need candidates only on W2- (Remote (20 to 30% travel)) Experienced in architecture with and global roll-out Experience in CMDB and Discovery, ability to identify the issues and standardize to build scalable architecture Ability to create architecture and solution diagrams for approval and implementation Experience in creating user stories with functional and clear acceptable criteria Hands-on e

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Contract

$70 - $75

ServiceNow ITSM Integration Developer / Administrator (Workday Integration)

Irving, Texas

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Yesterday

This is an Onsite role and there is NO VISA SPONSORSHIP available for this role. Duration: 6 12 Months with possible Extendable Role Overview: We are seeking an experienced ServiceNow ITSM Integration Developer / Administrator to support and enhance integrations between ServiceNow and Workday. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules, integration frameworks, and enterprise HR system integrations, particularly Workday. Required Skills & Experience: 5+ y

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Contract

$55 - $60

ITIL ITSM Operations Supervisor

Irving, Texas

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3d ago

ITIL ITSM Operations Supervisor Irving, Texas 6-month Contract to hire IMMEDIATE NEW JOB OPENING FOR an ITIL ITSM Operations Supervisor. This role will be working on-site at our clients Irving HQs and managing a team of 4. Will be responsible for overseeing and taking ownership of the Fresh Service ticketing automation and orchestration platform. Will act as a collaborator and Project Manager. Provides ITSM across company. Required Skills: 3+ years experience as a supervisor or managerITIL

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Contract

Depends on Experience

Ivanti ITSM System Administrator

Hybrid in Carrollton, Texas

•

Yesterday

Ivanti ITSM System Administrator DETAILS Location: Lewisville, TX (onsite 3-4 days per week) Position Type: 12M+ Contract Hourly / Salary: to $70W2 JOB SUMMARY Vaco is currently seeking an Ivanti ITSM System Administrator for a 12M+ Contract opportunity that is located in Lewisville, TX (onsite 3-4 days per week). The Ivanti ITSM System Administrator will configure, maintain, and support the Ivanti ITSM platform to ensure that our teammates are able to perform their operational and other funct

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Contract

$70

ITSM BA

Hybrid in Chicago, Illinois

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16d ago

Title: ITSM BA Location: Chicago, IL Position Type: Contract Compensation Pay Range:$78.40-$112.00 Per Hr Job Description: This contract role based in Chicago, IL, involves analyzing and reporting data trends to facilitate informed decision-making. The position requires collaboration with stakeholders to optimize processes and ensure compliance with regulations. Proficiency in utilizing data management and visualization tools is essential. Key Responsibilities Analyze and report data trends

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Contract

$78.4 - $112

Associate Director, ITSM

Orlando, Florida

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Today

RESPONSIBILITIES: Kforce has a client that is seeking an Associate Director, IT Performance & Service Management (ITSM) for their Enterprise Applications & Data Systems department in Orlando, FL. Details: * Reports to: Director-level leadership * Supervision: 1 direct report * Position Type: Full-time Overview: The Associate Director, IT Performance & Service Management leads the IT Service Management (ITSM) program and oversees the effective delivery, maturity, and continuous improvement of

Contract

$50 - $60 hourly

Senior Technical Consultant - ITSM

Remote

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5d ago

Role Summary The Senior Technical Consultant will lead configuration and implementation of Ivanti ITSM improvements to stabilize service operations ahead of EPIC. This role owns the technical build across incident and service request workflows, intake standards, routing/assignment, approvals, notifications, reporting, and release to production. consultant partners closely with process leads, SMEs, and the project manager to deliver tested, documented, and adopted changes within the implementatio

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Full-time

$90 - $100

Senior ITSM Solutions Architect

Arlington, Virginia

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Today

Overview: GovCIO is currently hiring for a Senior ITSM Solutions Architect with an active Secret clearanceto lead the end?to?end design, integration, and optimization of IT Service Management solutions across the enterprise. This position will be located in Arlington, VA, and will be a hybrid position. Responsibilities: Responsibilities: Engages with stakeholders to capture business and technical requirements, mapping current?state ITSM processes, identifying gaps or inefficiencies, and develop

Full-time

Compensation information provided in the description

ServiceNow - ITSM

Tampa, Florida

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Today

Location: Tampa, FL Salary: $110,000.00 USD Annually - $120,000.00 USD Annually Description: Title: ServiceNow ITSM Specialist Location: Jersey City, NJ / Tampa, FL Employment Type: Full-Time Position Overview We are seeking an experienced ServiceNow ITSM Specialist to support, enhance, and optimize IT Service Management processes within an enterprise environment. The ideal candidate will have hands-on experience with ServiceNow platform development, workflow design, ITIL processes, and im

Contract

USD 110,000.00 - 120,000.00 per year

Senior ITSM Solutions Architect

Arlington, Virginia

•

Today

Overview GovCIO is currently hiring for a Senior ITSM Solutions Architect with an active Secret clearance to lead the end?to?end design, integration, and optimization of IT Service Management solutions across the enterprise. This position will be located in Arlington, VA, and will be a hybrid position. Responsibilities Responsibilities: Engages with stakeholders to capture business and technical requirements, mapping current?state ITSM processes, identifying gaps or inefficiencies, and develo

Full-time

USD 200,000.00 - 229,000.00 per year

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itsm process analyst jobs