itsm process analyst Jobs

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ITSM Process Management Analyst

Randstad Digital

•

Grand Rapids, Michigan, USA

Full-time

job summary: Our West Michigan Client is seeking an ITSM Process Management Contractor to support the development, maturity, and implementation of IT Knowledge Management using ServiceNow ITSM. The ideal candidate will collaborate with stakeholders, optimize knowledge processes, and enhance accessibility across our IT organization. This is a hybrid role onsite Mon, Tues, Wed. location: Grand Rapids, Michigan job type: Contract salary: $30 - 40 per hour work hours: 8am to 5pm education: Ba
Posted 9 days ago | Updated moments ago

ITSM Engineer

Javen Technologies, Inc

•

Remote or Minneapolis, Minnesota, USA

Contract

Seeking an ITSM ServiceNow consultant with TeamDynamix migration for hybrid contract opportunity in MN. The hybrid designation is 2 days onsite per week, Tuesdays and Wednesdays in the Eagan MN office. The Impact You Will Have The selected resource will configure and automate ITSM tools and workflows to optimize service delivery and operational efficiency. As a highly skilled professional, the ideal candidate will design ITSM solutions to ensure the efficient and effective delivery of IT service
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Posted 16 days ago | Updated 12 hours ago

ServiceNow ITSM Consultant

Srimatrix Inc.

•

Santa Clara, California, USA

Third Party, Contract

Job Title: ServiceNow ITSM Consultant Job Location: Santa Clara, CA (Face to Face Interview), LOCAL PREFFERED** Work Schedule: Onsite Duration: 6 plus months Seeking a skilled and motivated ServiceNow ITSM Consultant to join our team. This role will be crucial in leveraging our existing ServiceNow platform to enhance our IT service management capabilities and improve employee experience. The ideal candidate will have a strong understanding of ServiceNow ITSM modules and the ability to implement
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Posted 28 days ago | Updated 28 days ago

ITSM Consultant

Aptino

•

Denver, Colorado, USA

Contract, Third Party

Key Responsibilities:Develop and execute a comprehensive ITSM strategy aligned with organizational goals and service delivery objectives. Evaluate, select, and lead the implementation and optimization of ITSM tools, such as ServiceNow. Design and establish robust ITSM processes, including Incident Management, Change Management, Service Request Management, and Configuration Management. Monitor service performance using performance analytics and drive improvements based on data-driven insights. Co
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Posted 2 days ago | Updated 14 hours ago

ITSM Change and Release Manager

ITECS

•

Chicago, Illinois, USA

Third Party

Position: ITSM Change and Release Manager Location: Chicago, IL OR Dallas, TX (Need Onsite day 1, hybrid 3 days from office). Local candidates either in Dallas/TX or Chicago/IL are preferred. Job Description: We are seeking an experienced ITSM Change and Release Manager with a strong background in the banking or financial services sector. The ideal candidate will be responsible for overseeing the change and release management processes, ensuring that all changes to IT services are conducted
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Posted 13 days ago | Updated 17 hours ago

ServiceNow Developer (ITSM)

STAND 8

•

South Pasadena, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Are you an expert ServiceNow Developer and want to truly make a positive impact? Our technology solutions team is seeking a ServiceNow Developer to join our team. The ServiceNow Developer will be the technical subject matter expert responsible for the design, development, administration, an
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Posted 10 hours ago | Updated 2 hours ago

ServiceNow ITSM Consultant - Austin, TX ( Onsite ) - Contract

Vbeyond Corporation

•

Texas, USA

Full-time, Contract, Third Party

Job Title: ServiceNow ITSM Consultant Location: Austin, TX ( Onsite ) Duration: Contract Role Summary: We are seeking an experienced ServiceNow professional to lead the development of an ITSM / Platform roadmap and transformation plan for a large financial services client. This role requires deep functional expertise, strategic planning capabilities, and strong stakeholder engagement skills. Required Skills & Experience: 8+ years of ITSM and ServiceNow experience, with at least 2 roadmap plann
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Posted 14 hours ago | Updated 9 hours ago

ServiceNow Developer (ITSM)

STAND 8

•

South Pasadena, California, USA

Contract

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more including internationally in Mexico and India. Are you an expert ServiceNow Developer and want to truly make a positive impact? Our technology solutions team is seeking a ServiceNow Developer to join our team. The ServiceNow Developer will be the technical subject matter expert responsible for the design, development, administration, an
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Posted 7 days ago | Updated 2 hours ago

ITSM Lead

Swanktek

•

Chicago, Illinois, USA

Full-time

Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field.Experience in supporting ITIL processes in a medium to large organization.Strong knowledge of ITIL frameworks and best practices.Excellent analytical, problem-solving, and decision-making skills.Effective communication and interpersonal skills.Ability to work collaboratively with cross-functional teams.Proficiency in using ITSM tools and software.
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Posted 1 day ago

ITSM Product Manager

Randstad Digital

•

Grand Rapids, Michigan, USA

Full-time

job summary: We are seeking a Product Owner to support our ITSM processes while driving the execution of work tracked in ServiceNow's SAFe module. The ideal candidate will collaborate with stakeholders, manage the product backlog, and guide the delivery of value across our IT organization. This is a hybrid role with 3 days in the office. location: Grand Rapids, Michigan job type: Contract salary: $49 - 50 per hour work hours: 8am to 5pm education: Bachelors responsibilities: The ideal ca
Posted 22 days ago | Updated moments ago

ServiceNow ITSM Developer with strong Zabbix & Znuny exp

Tech Rakers

•

Remote

Contract

Job Title: ServiceNow ITSM Developer with strong Zabbix & Znuny exp Location: Remote Duration: 12+Months Job Summary: Skills needed: 5+ years of experience as an ITSM Software Developer to design, develop, and maintain an IT Service Management (ITSM) software product that integrates seamlessly with ServiceNow.Expertise in IT infrastructure monitoring, event management, and automation, leveraging tools such as Zabbix, OTRS/Znuny, Linux, KVM, LXC, Kubernetes, and Proxmox.Proficient in ITSM framewo
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Posted 30 days ago

Sr. ServiceNow Developer with ITSM, Change Management

Kaizen Technologies

•

ON, CA

Contract

Position: Sr. ServiceNow Developer with ITSM, Change Management Location: Toronto, Canada - Onsite Duration: Long Term Client: BMO Job description: Manage the IT Change Management process end-to-end. Evaluate and authorize change requests (RFCs) and ensure changes are categorized, prioritized, and scheduled appropriately. Chair regular Change Advisory Board (CAB) meetings. Coordinate with stakeholders, technical teams, and business units to assess risk and impact for proposed changes. Ensu
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Posted 35 days ago | Updated moments ago

ServiceNow Architect- 15+ years in ITSM implementation and architecture

Innovative IT Solutions Inc

•

Alpharetta, Georgia, USA

Third Party, Contract

Role Overview: The ServiceNow Solution Architect will design the overall architecture and ensure alignment with the customer s business processes and technical requirements. This role includes governance and technical oversight of the implementation. Responsibilities: Understand business needs, define ITSM processes (Incident, Problem, Change, etc.), and map them to ServiceNow capabilities.Create and own the ServiceNow architecture design.Provide guidance on best practices, scalability, and exte
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Posted 23 days ago

Sr Production Support Engineer with ITSM, API, SQL (Day 1 onsite)

M3BI, LLC.

•

Phoenix, Arizona, USA

Contract, Third Party

Key Responsibilities: IT Service Management (ITSM): Implement and manage ITSM processes to ensure efficient and effective service delivery. Production Support: Provide comprehensive production support for banking applications, ensuring minimal downtime and quick resolution of issues. API Technology Stack: Monitor and support APIs, ensuring they are functioning correctly and efficiently, troubleshooting any issues that arise. Batch File Processing: Manage and support batch file processing, ensuri
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Posted 9 days ago | Updated 8 days ago

ServiceNow Architect / PM with HRSD, CSM, ITSM

Buxton Consulting

•

San Francisco, California, USA

Contract

ServiceNow Architect / Project Manager Bay Area, CA (Local only) 12+ Months HRSDCSMITSM Thanks and Regards, Ajeet Singh Buxton Consulting 2010 Crow Canyon Place STE 100 San Ramon, CA 94583 Direct: Email:
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Posted 56 days ago | Updated 9 days ago

ServiceNow ITSM Developer (Mid/Sr Level)

ChaTeck Incorporated

•

Washington, USA

Third Party, Contract

Role: ServiceNow ITSM Developer (Mid to Sr Level) Location: Remote, USA Why Join Us? 100% Remote Flexibility Work from anywhere in the USA Be part of a fast-growing, tech-forward organization with continuous learning opportunities Collaborate with top ServiceNow experts and clients across industries Competitive compensation aligned to market standards Exposure to enterprise-scale ServiceNow environments and digital transformation projects About the Role We are hiring a seasoned ServiceNow ITSM
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Posted 22 days ago | Updated 6 days ago

Helix ITSM Developer - Remedy

Voto Consulting LLC

•

Remote

Contract

Title- Helix ITSM Developer- Remedy Location- Remote Duration- 6+ Months Job Summary: We are seeking an experienced Helix ITSM Developer with a strong background in application development, testing, data migration, and Kafka connector setup within BMC Helix environments. The ideal candidate will be proficient in AR System Development, CMDB and Foundation Data Management, Oracle SQL/PLSQL, and have experience working in Kubernetes clusters. This role requires hands-on experience in setting up and
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Posted 1 day ago

ServiceNow ITSM Solutions Architect

Techpeople.US, Inc

•

Remote

Contract, Third Party

Location: REMOTE# of Positions: 1Eligibility: OpenClient Name / Domain: Fortune 1000Bill Rate: $?? per hourEmployment Mode: Contract / Corp-to-CorpContract Duration: 12+ mos. ContractExperience: 12+ yearsSkills: ServiceNow, ITSM, SPM, CIS, ITIL, CMDBThe Ask? Client is looking for a ServiceNow ITSM Solutions Architect. Must have extensive experience implementing ITSM Projects. Skills and Experience_ 12+ years of ServiceNow design and development experience (Must have).ServiceNow Certified Techni
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Posted 60+ days ago | Updated 30 days ago

ITSM (ServiceNow) Manager

Vaco by Highspring

•

Carlsbad, California, USA

Contract

MUST RESIDEIN SAN DIEGO/CARLSBAD, CA, might consider New York or Las Vegas Role OverviewLead the design, implementation, and optimization of ServiceNow solutions across ITSM, ITOM, and related modules. Align platform capabilities with business goals to drive automation, efficiency, and service excellence. Core Responsibilities Architecture & Delivery: Design and deploy scalable ServiceNow solutions; customize workflows and integrations. Platform Management: Configure ITSM modules; optimize perfo
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Posted 8 days ago | Updated 1 day ago

ITSM Manager

Vaco by Highspring

•

Remote

Full-time

Location:100% Remote in US only, EST Hours Salary:$130,000 + company benefits, pto, 401k match **sponsorship not available, no 3rd parties Overview: The Manager of IT Service Management oversees the day-to-day performance and operations of the organizations IT Service Desk. Drive operational efficiency in alignment with Information Technology Infrastructure Library (ITIL) principles and the organization's IT service management (ITSM) strategy. Important Details: Looking to Shift Left (move m
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Posted 4 days ago