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UC Network Cisco Engineer

TEKsystems c/o Allegis Group

•

Brooklyn, New York, USA

Full-time

Description Large enterprise is currently seeking a UC/Network Engineer to support both Network and IT Telecommunications Department. They are looking for a Network UC engineers with mixed experience of Cisco UC and networking experience. This engineer will work on a team of 16 and partner with department managers and end users to understand business needs, gather requirements, and develop solutions to deliver the desired call center experience. Work with technical teams and business leaders t
Posted 9 days ago | Updated 6 hours ago

Google CCAIP Architect

United Technology

•

US

Third Party

We are looking for a highly skilled Google Cloud Contact Center AI (CCAI) Architect to design, develop, and implement AI-driven contact center solutions. The ideal candidate will have deep expertise in Google CCAI technologies, including Dialogflow, Contact Center AI Insights, Virtual Agents, and Speech-to-Text/Text-to-Speech integrations. Key Responsibilities: Design and implement Google CCAI solutions for enterprise-level contact centers. Develop and optimize AI-powered virtual agents us
Posted 8 days ago | Updated 2 hours ago

AWS Connect Leader

Diverse Lynx Llc

•

Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 12 days ago

CRM Lead

Tech Mahindra (Americas) Inc.

•

San Jose, California, USA

Full-time

We are looking for CRM Lead in San Jose, CA. Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business requirements and translate them in
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Posted 21 days ago