ivr genesys Jobs

Refine Results
21 - 40 of 44 Jobs

Infrastructure Engineering Sr Advisor (Genesys) - Bloomfield, CT

Lorven Technologies, Inc.

•

Remote or Bloomfield, Connecticut, USA

Contract

Our client seeks an Genesys Engineer for a Long Term project in Bloomfield, CT . Below is the detailed requirement Title: Genesys Engineer Location : Bloomfield, CT (Remote) Duration: 12 Months (W2) Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Job Description: 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, c
Easy Apply
Posted 1 day ago | Updated 2 hours ago

Interactive Voice Response (IVR) Application Developer, Senior

BlueShield Of California

•

El Dorado Hills, California, USA

Full-time

Job Description Your Role As an Application Developer you will support our Interactive Voice Response (IVR) system as we upgrade to next generation customer service tools and contact center products. In this role you will be responsible for maintaining and enhancing the enterprise IVR system which offers self-service capabilities and serves as the entry point into the contact center. Responsibilities Your Work In this role, you will: Be responsible for the development of enhancements to BS
Posted 2 days ago | Updated 9 hours ago

Contact Center Software Engineer

INSPYR Solutions

•

Remote or Houston, Texas, USA

Contract

Title: Contact Center Software Engineer Location: REMOTE (working CST hours) Duration: Contract to hire Work Requirements: , Holders or Authorized to Work in the U.S. Job Description: We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve
Easy Apply
Posted 13 days ago | Updated 1 hour ago

Genesys Cloud Solutions Engineer

INSPYR Solutions

•

Remote or Plantation, Florida, USA

Contract

Title: Genesys Cloud Solutions Engineer Location: Remote Duration: 6+ month contact Compensation: 75-80 hr Work Requirements: , Holders or Authorized to Work in the USGenesys Cloud Solutions EngineerJob Description: Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong
Easy Apply
Posted 3 days ago | Updated 1 hour ago

Senior Genesys Engineer

Judge Group, Inc.

•

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $120,000.00 USD Annually - $140,000.00 USD Annually Description: Our client is currently seeking a Senior Genesys Engineer Job Summary We are seeking a dynamic and well-seasoned Senior Telecom Engineer to join our innovative team as a Telecom Engineer specializing in Genesys Cloud CX and Workforce Management. In this role, you will be pivotal in deploying, optimizing, and maintaining our contact center solutions to enhance customer and employee engagement and
Posted 30 days ago | Updated 6 hours ago

Genesys Developer

Ventures Unlimited

•

Charlotte, North Carolina, USA

Full-time

Skill: Genesys Developer10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experien
Easy Apply
Posted 9 days ago

Principal Genesys Consultant

The Brixton Group

•

Dallas, Texas, USA

Contract, Third Party

Job Title: Principal Genesys Consultant Location: Dallas, TX Duration: 12+ Months (Contract Position) JD: Principal Genesys Consultant onsite: Provide L2/L3 support for the Genesys platform, ensuring high availability and performance of all components. Troubleshoot and resolve issues across a wide range of Genesys modules including SIP Server, CIM Platform, Info Mart, Workforce Management, and Voice Platform. Manage and support integrations using Gplus Adapters, Advanced Agent Connectors, and
Easy Apply
Posted 2 days ago | Updated 2 days ago

Genesys & Oracle Cloud developer

Cloudious

•

Remote or US

Contract, Third Party

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
Easy Apply
Posted 16 days ago | Updated 2 hours ago

Application Development Senior Advisors- Hybrid

Cigna

•

Remote or Morris Plains, New Jersey, USA

Full-time

The job profile for this position is Application Development Senior Advisor, which is a Band 4 Contributor Career Track Role with Cigna-Evernorth Services Inc. Responsibilities- Act as the principal designer for our complex Interactive Voice Response (IVR) software application system and subsystems.Identify application development solutions, design new and modified programs and features, code new and modified programs, and document, test, implement, and provide on-going support for the applicat
Posted 18 days ago | Updated 9 hours ago

Job as Genesys Developer in Newark, NJ

Sysmind, LLC

•

Newark, New Jersey, USA

Full-time, Third Party, Contract

Role: Genesys Developer Location: Newark, NJ Lead Genesys Development: Take ownership of designing, developing, and maintaining Genesys solutions (Genesys Cloud, Genesys Engage, or Genesys on-premises) for enterprise contact centers. Customization and Integration: Create advanced customizations using Genesys scripting languages (e.g., GVP, GML, CCXML) and integrate Genesys with various third-party applications (CRM, WFM, Databases, etc.). Mentor and Support Junior Developers: Provide technical
Easy Apply
Posted 3 days ago | Updated 1 hour ago

Telecom Administrator/ Denver, CO (Hybrid),4+ Months Contract

Suncap Technology

•

Denver, Colorado, USA

Contract

Job Description Hybrid Role - Local to CO candidates only Oversee and manage the programmatic and technical aspects of The Client o Lumen call routing system Interactive Voice Response System Call Flow Call Routing Application Programming Interfaces (API) System/Agent Problem Management minor issues/major outages o Genesys call center system management FedRAMP cloud service Call center application usage and administration Data extraction and analysis Ping - Two-Factor-Authentication
Easy Apply
Posted 60+ days ago | Updated 6 hours ago

Genesys Cloud+ Java SME (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

•

Pennington, New Jersey, USA

Contract

Genesys Cloud+ Java SME Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12Month Implementing Client: Infosys JD: 10+ yrs exp on contact center Solutions on Prem and cloudConfigure and troubleshoot Genesys Software and hardware components.Genesys Cloud development & Integrations.Strong knowledge on Genesys framework, IVR Development, scripting, Routing, and reportingJava, Java Spring Boot, Hibernate, Spring (MVC), Restful Web servicesTroubleshooting Genesys issues, log analysis,
Easy Apply
Posted 3 days ago

Genesys Architect

Youngsoft

•

Livonia, Michigan, USA

Contract, Third Party

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare th
Posted 12 days ago | Updated 3 days ago

Genesys Cloud Center SME

ST Global LLC

•

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a
Easy Apply
Posted 15 days ago

Genesys Developer

Lucid Technologies

•

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys DeveloperLocation: Charlotte, NC or Detroit, MI office 3 days/week.Interview Process: Zoom panel interview Daily Responsibilities:Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements.Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developedWork collaborative with other IT teams such as Middleware and Salesforce engineeri
Easy Apply
Posted 2 days ago

CRM lead with Oracle Service Cloud

Info Way Solutions

•

Remote or Santa Clara, California, USA

Contract

Duration - 6+ months Skills - CRM lead with Oracle Service Cloud Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectatio
Easy Apply
Posted 14 days ago

Oracle Service Cloud(with Genesys)

United Technology

•

US

Contract, Third Party

JD- Experienced CRM Lead to be deployed with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead CRM initiatives involving Oracle Service Cloud configurat
Posted 1 day ago | Updated 2 hours ago

Genesys Developer

Indus Valley

•

Charlotte, North Carolina, USA

Contract, Third Party

Job Title: Genesys Developer Location: Charlotte, NC or Detroit, MI (Hybrid) Duration: Till year end with potential extensions Daily Responsibilities: Design, develop, deploy, and support constantly evolving IVR and Web Messaging based on business requirements. Analyze the business requirements and assist technical leads and Product Owners with defining the acceptance criteria for the features that are being developed Work collaborative with other IT teams such as Middleware and Salesforce engi
Easy Apply
Posted 2 hours ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene
Easy Apply
Posted 9 days ago | Updated 8 days ago

Genesys SME

E-Solutions, Inc.

•

Louisville, Kentucky, USA

Third Party, Contract

About My Client:- My client is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients,client brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly
Easy Apply
Posted 60+ days ago | Updated 2 hours ago