Title: Support Lead Location: Remote Your role: Oversee the daily support queue, prioritize tickets, and ensure timely, high-quality resolutions for customer issues.Serve as the main point of contact for customer support, guiding clients through troubleshooting steps and escalating as needed.Streamline and improve support processes, workflows, and documentation to enhance team efficiency and consistency.Manage and mentor a small team of support specialists, providing coaching and performance fe
Job Title: Workday Finance Service Center Manager Location: Remote Duration: 3 Months (Possible Extension) Job Summary: We are looking for a Workday Finance Service Center Manager to support a Higher Education client that recently went live with Workday Financials. This is a post go-live support role focused on managing and improving finance ticket operations not a technical or integration role. You will lead the service center team, organize ticket management using TeamDynamix, and implement be
Job Title: CX Contractor Location: Mountain View, CA (Remote) Duration: 3 Months Industry/Background Preference: CX Content Writing background is big plus but not required Education: College degree with 3+ years eperience / 7+ years of equivalent experience Must Have s: This role is with Consumer Content TeamInclude writing sample if anyTraining will be provided on AI Content writingContentful CMS experience is requiredCreating internal documentationStrong attention to detailsCustomer Support Co
Company in downtown Phoenix is looking for a Dynamics AX Administrator 1 year + contracts - could be there for years NO THIRD PARTIES OR AGENCIES PLEASE LOCAL CANDIDATES ARE REQUIRED OR CANDIDATES WHO CAN RELOCATE TO PHOENIX,AZ AT THEIR OWN COST AND BE ABLE TO WORK A HYBRID SCHEDULE IN DOWNTOWN PHOENIX SEND RESUMES ASAP TO IT Career Opportunities at Envision, LLC Are you looking for the place to really enhance your career? Envision offers Challenging IT positions with a lot of responsibility
We have an opening for the position below. If you are interested in this opportunity kindly share your updated resume with details. Role : Technical Writer (with Video Editor) Location : NYC, NY/Pittsburgh PA (3 days a week onsite(100% Onsite)) Relevant Experience: 9+ Years Roles and Responsibilities: Develop and maintain technical documents including user guides, system manuals, API documentation, SOPs, FAQs, knowledge base articles, and training materials.Collaborate with developers, engineers
Job Title: Oracle Service Cloud with Genesys Cloud CX Long term contract REMOTE Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud configuration, customization, and integration with Genesys Cloud CX.Serve as the primary liaison between business users, technical teams, and vendors for CRM and contact center-related initiatives.Drive seamless integration of telephony systems with Oracle Service Cloud and Genesys Cloud, including SIP, IVR, and call routing.Analyze business
AI Architect - Fintech Innovation Location: Austin, Texas About Us: This role is with is an emerging fintech organization undergoing a significant and exciting digital transformation. They're committed to modernizing their technology and processes to deliver innovative solutions in the Point-of-Sale (POS) space, moving away from traditional physical touchpoints and creating seamless and digital-first interactions. They're seeking a talented and innovative AI Architect to lead the development
Position: Relativity Server Administrator Location: 100% Remote Hiring: Contract / Fulltime Mandatory Skills: L3 Relativity Exp with Ediscovery. Overview: We are seeking an experienced Relativity Server Administrator & Level 3 Support Engineer. You will be responsible for the end-to-end administration of Relativity Server infrastructure and act as the technical escalation point for advanced troubleshooting and performance optimization. Key Responsibilities: Administer, configure, and maintain
Job Description: 3-5+ years of hands-on experience in Oracle Metasolv (M6) and Java-based application development using Spring Boot and Microservices architecture to oversee development and production support tasks. The ideal candidate should have a strong understanding of telecom inventory and order management systems, with proven experience in troubleshooting, task flow verification, background server monitoring, and application log analysis. Key Responsibilities: Investigate task fallouts, id
Job title: MES Business System Analyst Work Location with Zip code: California City, CA 93505 (Willing to consider remote for exceptional talent) Duration of the project: 12 Months Minimum years of experience required: 8-10 Years Experience: Minimum 5 years in MES (Manufacturing execution system Discrete, Hi-Tech/Semiconductor) Key Responsibilities: 1. Implement and manage MES systems in semiconductor manufacturing environments. 2. Coordinate and direct all testing phases (UAT, Integration, S
Role : Lead Full Stack Developer Location : Remote (EST hours) Hire Type : Fulltime JOB DUTIES & RESPONSIBILITIES: Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team. Participate in daily project scrum meetings and provide daily personal status report. Create user documentation for completed solutions. Work with support team to resolve production support issues. Mentor the junior de
Job Title: SAP CCO SupportLocations: Orlando, FLPosition Type: RemoteJD:Requirements:Experience: Proven experience in SAP CCO support and troubleshooting.Technical Skills: Strong knowledge of SAP system administration, configuration, and customization.Problem-Solving: Excellent analytical and problem-solving skills.Communication: Ability to communicate effectively with both technical and non-technical stakeholders. Responsibilities: Technical Support: Act as the primary point of contact for SAP
Sr. AWS & Application Virtualization Engineer/Architect Location: 100% Remote (US-based) Duration: 12 months Job Summary: We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-func
Sr. AWS & Application Virtualization Engineer/Architect Job Summary: We are seeking a highly experienced Senior Infrastructure Engineer with deep expertise in AWS Workspaces, application virtualization (e.g., Island.io), and endpoint management across enterprise environments. The ideal candidate has 12+ years of IT infrastructure experience, thrives in fast-paced seasonal operations, and excels at troubleshooting, documentation, and cross-functional collaboration. This is a remote role with flex
Hello Professionals, Greetings From Big Apple Infotech! Role: IBM Mainframe Administrator Location: USA, Remote (Needs to travel to client site when required by the client) Duration: Long Term Contract Experience: 8+ Yrs Needed Job Summary: We are seeking an IBM Mainframe Administrator with expertise in data center migration,consolidation, and modernization. This role is responsible for planning, executing, and optimizing mainframe migrations while ensuring high availability, minimal downtime, a
Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud co
Job Title: Genesys & Oracle Cloud developer Location: Remote Duration: Long term contract Job Description: Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems.This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments.Job expectation : Lead ons
Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
Role: CRM LEAD Location : Remote Duration: Long Term Job Description : Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expe
Comment We will only interview candidates with meaningful experience as a Designer and Developer in the Customer/1 - Customer Service System (CSS) application, specifically with experience in billing. Location: Remote Description: The Technical Lead will work hand in hand with Project Managers to plan, roadmap and deliver on environment build-outs. The Technical Lead will be the interface between the development team and the project management. He/she will support the creation and execution of b
