Job Description As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documentation, use Web Resources, and Lab Testing, etc. to resolve issues.In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited
Job Description As a member of the Support organization, you will resolve post-sales customer inquiries via phone and electronic means. Your focus is to provide level two support including problem resolution within published goals using the Knowledge Base, write product documentation, use Web Resources, and Lab Testing, etc. to resolve issues.In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer issues including, but not limited
