Remote
•
2d ago
Top 5 Technical Skills: Experience with monitoring and observability tools (DataDog, CloudWatch, AppDynamics, Splunk) to analyze performance trends and identify recurring issues.Familiarity with automation and workflow design within ServiceNow or equivalent ITSM platforms.Exposure to security, compliance, and audit requirements related to incident and problem data.Knowledge of core applications (PSC, Participant Web, CSAS, IVR, and OnBase) is a plus.Background in vendor management and coordinati
Easy Apply
Contract
Depends on Experience