Remote
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Today
This position is 100% remote Experience implementing self-service IVR and Omnichannel Routing using Genesys Cloud CX.Expertise in building and customizing Chatbots and Voice Bots via Genesys Architect Bot Flows.Strong functional knowledge across Voice, SMS, Chat, Email, and Bot integration use cases.Experience with XML scripting, custom logic flows, and backend integrations.Delivery experience in speech analytics, dynamic menus, and customer interaction design.Certified Genesys Cloud CX professi
Easy Apply
Third Party, Contract
$50 - $60