senior customer support technician Jobs

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Technical Support Technician I

Kforce Technology Staffing

New Albany, Ohio, USA

Contract

RESPONSIBILITIES: Kforce has an enterprise client seeking a Technical Support Technician I in New Albany, OH. Summary: In this role, the Technical Support Technician will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to quickly and accurately resolve issues with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diag

IT Support Technician II

Corning

Hickory, North Carolina, USA

Full-time

Requisition Number: 69853 The company built on breakthroughs. Join us. Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible. How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward. At Corning, there are endless possibiliti

VIP Support Technician (100% Onsite)

TEKsystems c/o Allegis Group

Washington, District of Columbia, USA

Full-time

This positions supports a Federal Agency that requires U.S. Citizenship to be considered. Description of Duties . Able to interact professionally with executive-level customers and management in resolving technical problems on an emergency basis. . Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for House offices in installing and using House supported software . Assist in developing user documentation/installation procedures. . Maintai

IT Support Technician

Kforce Technology Staffing

Woodbury, New York, USA

Full-time

RESPONSIBILITIES: Join a rapidly growing professional services firm that's reshaping the technology landscape for accounting and consulting organizations across the U.S. With a team of over 900 professionals and a strong presence both nationally and offshore, we deliver strategic IT partnerships and workforce solutions that drive growth while maintaining a personalized, local approach. The client is looking for a Level II IT Support Technician to join our dynamic IT team near Jericho, NY. This

IT Support Technician | T2

TEKsystems c/o Allegis Group

Columbus, Indiana, USA

Full-time

IT Support Technician II - Manufacturing Environment- 100% ON-SITE Overview: Our client is seeking an experienced IT Support Technician II to provide advanced desktop and infrastructure support in a dynamic manufacturing environment. This role requires strong troubleshooting skills, excellent customer service, and the ability to support a wide range of devices and applications, including niche systems with limited documentation. Key Responsibilities: Deliver exceptional customer service via phon

IT Support Technician

Virginia Jobs

Remote or Blacksburg, Virginia, USA

Full-time

Job Description The IT Support Technician role involves supporting the day-to-day onsite information technology needs of designated departments within the Virginia Tech Transportation Institute with approximately 500+ computers, servers, and end users. This role serves a diverse user base with varying technical skill levels, including developers, analysts, researchers, and administrative staff. Support includes hands-on assistance with user devices and applications, including tasks such as inst

Desktop Support Technician - Level II

Dexian DISYS

Colorado Springs, Colorado, USA

Full-time

Dexian has an immediate opportunity available for a Level II Desktop Support Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Support Technician shall be responsible for: Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals. Installation of upgrades (memory, hard drives, etc.) an

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

IT Support Technician | T2

TEKsystems c/o Allegis Group

Columbus, Indiana, USA

Full-time

TEKsystems is hiring for a Desktop Support Technician out of Columbus, Indiana JOB DESCRIPTION: The ideal candidate for this position is someone who is: Customer-Centric - Passionate about enhancing our customers' experience and believes the greatest wrong is a poor customer experience. Is humble and loves handling a variety of tasks and challenges every day. One minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative proj

MAC Support Technician

NuAxis LLC

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated M

Desktop Support Technician (Mac & Windows)

TEKsystems c/o Allegis Group

Portland, Oregon, USA

Full-time

A Large E-Commerce Company in Portland, OR is hiring a Desktop Support Technician (Mac & Windows) to join the team for a great long term opportunity! Job Duties: Troubleshooting with both MAC and Windows environments/applications80% Tier II onsite Desktop Support and 20% Tier I Virtual Chat support.Support of global workforce both onsite and remote workersEnsuring data integrity in the Asset Management systemPerform asset management tasks, inventory, audits and disposals at their siteProactively

Desktop Support Technician

Compucom

Tuskegee, Alabama, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. We have a new opportunity for a Desktop Support Technician who will join our client's team onsite to support with customer service, problem solve computer issues, provide hardware and application support, install software upgrades, and create and maintain documentation. This role will be expected to work Monday thr

IT Support Technician

Compucom

Nashville, Tennessee, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified IT Support Technician (Windows 11 & Intune Tenant Migration) to join their team onsite in Nashville, TN. Technicians will support the migration of devices, including PXE imaging, Autopilot deployment, user profile migration, and domain transition support. Duties and Res

MSP L3 Remote Desktop Support Technician

Ledgent Technology

San Francisco, California, USA

Full-time

MSP L3 Remote Desktop Support Technician Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Closure Rate Effective resolution of escalation tickets - Root Cause Analysis Advanced knowledge of basic network (firewall) infrastructure - Sonicwall, Fortigate Troubleshoot Server, Switches, wireless, firewalls, and Network infr

Deskside Support Technician

Apex Systems

San Antonio, Texas, USA

Full-time

Job#: 2083045 Job Description: Job Title: IT Technician Position location: Northeast San Antonio, TX Schedule: 100% onsite Monday through Friday 8am-5pm CST Education Level: HSD/GED required, Associates/Bachelors desired Relevant Experience Level: 3+ years of deskside support, hardware/software break-fix This position is responsible for providing operational and technical support for corporate end-user workstations within the San Antonio BLAN environment. The successful candidate must understa

Desktop Support Technician

Motion Recruitment Partners, LLC

Bangor, Maine, USA

Full-time

Our client is looking for a Desktop Support Technician for a 4-month contract in Bangor, ME 04401. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative

Desktop Support Technician

Kforce Technology Staffing

Denver, Colorado, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Desktop Support Technician in Denver, CO. This role is on site in Denver 5x a week. Expected Responsibilities: * Installs, upgrades, troubleshoots, and maintains endpoint hardware and software * Image computers, install applications using in-house tools (SCCM / PXE boot) * Responds to calls, chats, service tickets, and dispatched requests for technical support * Diagnoses and fixes endpoint network, software, and hardware issues * Install

Desktop Support Technician, IT Operations

Tesla Motors

Remote or Austin, Texas, USA

Full-time

Tesla is currently seeking a highly technical Desktop Support Technician to join our team onsite in Austin, TX. The IT Services position within the IT Operations team will be on the front lines of Tesla's IT systems support. As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to interface with a combination of both technical and non-technical departments. The primary tasks of this position will be t

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware