service desk analyst Jobs in anoka, mn

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Service Desk Analyst

Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so
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Posted 43 days ago | Updated 1 day ago

Service Desk Analyst

W. W. Norton & Company, Inc.

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Remote

Full-time

W.W. Norton is seeking a Service Desk Analyst to join its remote Service Desk team. The Service Desk Analyst is responsible for supporting the end users of our digital products. The Service Desk Analyst resolves product related issues while demonstrating expertise in customer service and technical knowledge as well as testing new products before they are released to market. This position reports to the Service Desk Supervisor. Essential Job Responsibilities Include: Provide support to our end us
Posted 3 days ago

Service Desk Analyst II

Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r
Posted 11 days ago | Updated 2 hours ago

Clinical Service Desk Representative (Radiology)

IDC Technologies

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Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Clinical Service Desk Representative with one of our global consulting client. Kindly click to apply if you are available and interested in the job role mentioned below. Job Title : Clinical Service Desk Representative (Radiology) Location : 100% Remote Duration : Contract position Note - Healthcare, Radiology, Service desk experience. They have experience in taking calls from Doctors/Radiologists. Job Description: Serv
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Posted 4 days ago | Updated 4 days ago

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio
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Posted 11 days ago | Updated 1 hour ago

Service Desk Support II

Kforce Technology Staffing

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Remote or San Antonio, Texas, USA

Contract

RESPONSIBILITIES: Kforce's client is seeking a talented Remote Service Desk Technician to join their team in San Antonio, TX. The Service Desk Support will play a critical role in providing technical support to business partners, resolving service desk issues primarily over the phone, and ensuring the smooth operation of IT systems and services. Responsibilities: * Provide remote technical support to business partners, resolving service desk issues related to hardware, software, networking, and
Posted 2 days ago | Updated 2 hours ago

Service Desk Manager

Top Prospect Group

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Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca
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Posted 24 days ago | Updated 24 days ago

Service Desk Technician - Bilingual Dutch/English

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of
Posted 22 days ago | Updated 10 hours ago

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O
Posted 23 days ago | Updated 10 hours ago

Service Desk Engineer

Nexus Tek

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Remote

Full-time

NexusTek is a U.S based, managed IT service provider to small and medium sized organizations. We excel in tackling the complexities of IT, such as cloud services, cyber-security, document management, data back-up and protection, and more. Our mission is to take away technology headaches allowing our clients to focus on their core business. NexusTek s 300 employees span 35+ states to service our growing client base. We have physical offices in Denver, Irvine, and Boston. Working hours Service
Posted 3 days ago

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana
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Posted 60+ days ago | Updated 1 day ago

Service Delivery Analyst _ 4+ years exp _ Franklin, TN - Remote

JDM Systems Consultants Inc

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Remote

Contract

Service Delivery Analyst _ 4+ years exp _ Franklin, TN - Remote Job Description: Service Delivery Analyst (Level 2.5) Position Title: Service Delivery Analyst (Level 2.5) Location: Remote (must be located near Franklin, TN) Job Overview: We are seeking a skilled Service Delivery Analyst to join our client's support team at Nissan. This is a remote position, but candidates must be based near Franklin, TN, as occasional on-site visits will be required. This role involves managing support tickets,
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Posted 1 day ago | Updated 1 day ago

Salesforce System Analyst- ( CPQ, Service Cloud, Sales Cloud )

SVK Technology Solutions

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Remote

Third Party, Contract

Role: Salesforce Business Systems Analyst ( CPQ, Service Cloud, Sales Cloud ) Location: Remote Responsibilities: Team orientation, motivation, and alignment toward project goals.Build strong demo capabilities and perform demos for the customers.Change Management Support to the project including sharing best practicesDefine and develop Go-To-Market approach, collaterals, and customer presentations in collaboration with LOB Leader, Sales, and MarketingTimely escalation of project risks and resolut
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Posted 11 days ago | Updated 3 days ago

JSM Admin/Analyst (Jira Service Management (JSM))

GreyMatter Solutions

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Remote or Brazil, Indiana, USA

Contract, Third Party

Client is implementing Jira Service Management (JSM) applications and further extending JSM functionalities and other Atlassian product-based solutions to provide additional services to client users. Atlassian Administration, Atlassian project configurations and enhancements, and platform support will be based on client requirements. Vendor is providing two resources on a Time-and-Materials ( T&M ) basis to help client to design, build, test, and deploy Atlassian-based integrated solutions and
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Posted 20 days ago | Updated 5 days ago

W2 - IT Analyst/Programmer (Python, Vue.js, JavaScript, REST API, ADO, Cloud service) - Remote

Tanson Corp

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Remote or Rochester, Minnesota, USA

Contract

Duties: We are looking for a developer not a tester. Familiarity with working in Cloud service is preferred. Python, Vue.js, JavaScript, REST API, JSON API, Selenium & Playwright. o Scope of Work: Create and manage Software and Process Documentation - helping in DPAM AIs efforts to move and control it AI Development artifacts related to AI Enablement and Validation. Capable of creating ADO Test Plans and perform manual software testing (and later automation of same). o Requirements: Azure DevOps