service desk Jobs in bethesda, md

21 - 40 of 40 Jobs

Service Desk, Desk Side Support AgentJob Title - Service Desk, Desk Side Support Agent

Navigant ConsultingCompany Name - Navigant Consulting

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McLean, Virginia, USA

Full-time

Job Family : User Support Travel Required : Up to 10% Clearance Required : None What You Will Do : Essential Job Functions Technical Support - InternalProvide in-office 1st and 2nd level Deskside IT support to the Guidehouse offices in McLean, VA, Arlington, VA and Rockville, MDTroubleshoot and resolve hardware, software, application, network, user access, or related issuesCreate tickets and document all activities in helpdesk ticketing systemsEscalate more complex problems or unresolved issues

Mid-level Cyber Incident Management/Service Desk AnalystJob Title - Mid-level Cyber Incident Management/Service Desk Analyst

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearanceJob Title - Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

PeratonCompany Name - Peraton

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Arlington, Virginia, USA

Full-time

Systems Administrator/Service Desk - Active Secret clearance - OnsiteJob Title - Systems Administrator/Service Desk - Active Secret clearance - Onsite

General Dynamics Information TechnologyCompany Name - General Dynamics Information Technology

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Fairfax, Virginia, USA

Full-time

Seeking a Service Desk Systems Administrator to join our team. The OCDETF Fusion Center program supports a multi-agency federal law enforcement and intelligence program crucial to the safety and security of our nation. Our GDIT team supports OCDETF by providing IT Services for maintaining 200+ servers, 200 workstations, Linux and Windows operating systems, VOIP phone system and several software applications and the 100 or so users located on-site. Must be local to the office and able to work o

IT Service Desk MidJob Title - IT Service Desk Mid

Apex SystemsCompany Name - Apex Systems

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Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

Linux Service Desk AdministratorJob Title - Linux Service Desk Administrator

BAE SystemsCompany Name - BAE Systems

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Annapolis Junction, Maryland, USA

Full-time

Job Description Your new career is waiting here! BAE Systems, a global defense, aerospace and security company employing more than 88,200 people worldwide, with wide-ranging products and services covering air, land and naval forces, as well as advanced electronics, security, information technology, and support services. BAE Systems, Inc. is a top-ten prime contractor to the U.S. Department of Defense, well positioned to support customers in what is the world's largest defense market is HIRING N

IT Service Desk ProfessionalJob Title - IT Service Desk Professional

Tranzeal, Inc.Company Name - Tranzeal, Inc.

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Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Service Desk - Level 1 - Bilingual English - Spanish RequiredJob Title - Service Desk - Level 1 - Bilingual English - Spanish Required

Randstad DigitalCompany Name - Randstad Digital

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Remote or San Clemente, California, USA

Full-time

job summary: The Service Desk Agent is responsible for answering customer calls, using chat to talk with the customer, responding to customer emails, and documenting the interactions in our ticketing system. The Agent will use the information gathered to diagnose and resolve the customer questions and issues remotely. This includes supporting a wide range of software, hardware, networks, and servers. Candidates should be fluent in both speech and writing of both English and Spanish. Shift(s) -T

Service Desk TechnicianJob Title - Service Desk Technician

AmentumCompany Name - Amentum

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Remote or Albuquerque, New Mexico, USA

Full-time

Job Description Amentum is currently seeking a Service Desk Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems. Please note, this is a pipeline position, therefore there may not be an active opening at the tim

Service Desk Analyst IIJob Title - Service Desk Analyst II

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk ManagerJob Title - Service Desk Manager

Top Prospect GroupCompany Name - Top Prospect Group

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Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk AnalystJob Title - Service Desk Analyst

Phoenix Technology Partners, LLCCompany Name - Phoenix Technology Partners, LLC

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Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Support, Tier 2 (Remote)Job Title - Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)Company Name - Irvine Technology Corporation (ITC)

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Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk Technician - Bilingual Dutch/EnglishJob Title - Service Desk Technician - Bilingual Dutch/English

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Systems Admin I - Service DeskJob Title - Systems Admin I - Service Desk

BAE SystemsCompany Name - BAE Systems

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Remote or Roy, Utah, USA

Full-time

Job Description About BAE Systems Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion. About This Job Air and Space Force Solutions,

Technical Intern 3 - Service DeskJob Title - Technical Intern 3 - Service Desk

BAE SystemsCompany Name - BAE Systems

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Remote or Roy, Utah, USA

Full-time

Service Desk Technician - Bilingual Spanish/English (TIER 1)Job Title - Service Desk Technician - Bilingual Spanish/English (TIER 1)

LogicalisCompany Name - Logicalis

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Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

AMER East Central Service Desk ManagerJob Title - AMER East Central Service Desk Manager

StripeCompany Name - Stripe

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Remote or New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

Help desk/ IT support/ Desktop Support/ Service Desk LeadJob Title - Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLCCompany Name - Comtech LLC

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Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana