service desk Jobs in charlotte, nc

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Service Desk Analyst (Weekend/Night Shift)Job Title - Service Desk Analyst (Weekend/Night Shift)

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Service Desk AnalystJob Title - Service Desk Analyst

Consulting Solutions LLCCompany Name - Consulting Solutions LLC

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Rock Hill, South Carolina, USA

Contract

Role summary: The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests. The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable. In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with the client. They will gather and analyze information about the users issue to resolve t

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk AnalystJob Title - Service Desk Analyst

Kforce Technology StaffingCompany Name - Kforce Technology Staffing

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Remote or New York, New York, USA

Contract

Remote Service DeskJob Title - Remote Service Desk

Apex SystemsCompany Name - Apex Systems

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Remote or Bolingbrook, Illinois, USA

Full-time

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio

Service Desk TechnicianJob Title - Service Desk Technician

TEKsystemsCompany Name - TEKsystems

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Remote or Roanoke, Virginia, USA

Full-time

Description We are seeking a skilled and customer-focused Service Desk Technician in Roanoke, VA. In this role, you provide support for Level 1 and Level 2 issues, providing timely and effective technical assistance via phone, email, and ticketing systems. You will be responsible for diagnosing and resolving a wide range of hardware, software, and network-related issues, ensuring minimal disruption to business operations. Key Responsibilities Serve as an escalation point for Level 1 and 2 supp

Service Desk AnalystJob Title - Service Desk Analyst

TEKsystemsCompany Name - TEKsystems

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Remote or Dallas, Texas, USA

Full-time

Description Job Description The Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the ch

Service Desk Technical Support Specialist (SRF 349B) - 100% Telework!Job Title - Service Desk Technical Support Specialist (SRF 349B) - 100% Telework!

General DynamicsCompany Name - General Dynamics

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Remote

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: BI Full 6C (T4) Job Family: Help Desk Job Qualifications: Skills: Certifications: None Experience: ship Required: Yes Job Description: Help Desk Technician V Transform technology into opportunity as a Help Desk Technician V with GDIT, where a career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you'

Senior IT Service Desk EngineerJob Title - Senior IT Service Desk Engineer

CoinbaseCompany Name - Coinbase

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Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)Job Title - Service Desk Analyst II (Remote)

Milliman IntelliScriptCompany Name - Milliman IntelliScript

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Remote

Full-time

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)Job Title - Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech IncCompany Name - Isoftech Inc

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Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

EHR Helpdesk Analyst 2nd ShiftJob Title - EHR Helpdesk Analyst 2nd Shift

Sage GroupCompany Name - Sage Group

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Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

Tier 1 Helpdesk SupportJob Title - Tier 1 Helpdesk Support

TEKsystemsCompany Name - TEKsystems

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Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Remote ETL DeveloperJob Title - Remote ETL Developer

Stellar Professionals LLCCompany Name - Stellar Professionals LLC

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Remote or Oregon, USA

Contract, Third Party

Mode of Interview: Webcam Interview Work Arrangement: Remote Work Location: Salem, Oregon Shift: Required Skills: Hands-on ETL experience migrating from legacy ITAM data to Ivanti. Experience mapping legacy records to Ivanti object structures. Experience with data cleansing, validation, standardization, and purging as part of an Ivanti implementation. Proven ability to detect and resolve data anomalies and discrepancies. In-depth understanding of Ivanti data mapping and platform capabilities.

Sr Help Desk Supp SpecJob Title - Sr Help Desk Supp Spec

CVS HealthCompany Name - CVS Health

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Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

ERP/CRM ConsultantJob Title - ERP/CRM Consultant

Robert HalfCompany Name - Robert Half

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Remote or Cambridge, Massachusetts, USA

Contract

Description We are looking for an experienced ERP/CRM Consultant to join our team on a contract basis. This role involves managing and optimizing Salesforce systems, collaborating with team members, and delivering solutions to meet business needs. The position is fully remote, offering flexibility while working in a dynamic and fast-paced environment. Responsibilities: Manage and maintain Salesforce systems, including user administration and configuration. Address and resolve service desk and s

Power BI Developer / Fabric AdminJob Title - Power BI Developer / Fabric Admin

GovCIOCompany Name - GovCIO

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Remote

Full-time

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE

ITSM Migration SpecialistJob Title - ITSM Migration Specialist

Robert HalfCompany Name - Robert Half

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Remote or Indianapolis, Indiana, USA

Contract

Description We are looking for an experienced ITSM Migration Specialist to join our team on a contract basis. This role involves assisting with the seamless migration from Zendesk Service Desk to Jira Service Management. Based in Indianapolis, Indiana, or working remotely, you'll play a key role in ensuring the successful implementation of this project. Responsibilities: Lead the migration process from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency. Configure