service desk Jobs in chicago, il

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Phone Support Service Desk Analyst

Motion Recruitment Partners, LLC

Chicago, Illinois, USA

Full-time

Join a global, highly structured enterprise with a reputation for operational excellence. We're hiring a Phone Support Service Desk Analyst to help manage frontline IT needs for a professional services team. In this role, you'll be the first point of contact for technical issues, ensuring users remain productive and supported across a complex suite of tools and platforms. It's a great opportunity to build hands-on experience in a fast-paced environment, while supporting a tech-savvy and highly e

IT Service Desk Engineer

West Coast Consulting LLC

Remote

Contract

Job Description REMOTE EST - MON FRI 9AM - 6PM Desktop Support professionally provides technical support to customers by answering questions, troubleshooting problems, maintaining server and workstation performance, and entering and closing tickets efficiently. Primary Responsibilities: Respond to and monitor incidents and service requests within the ticketing system. Maintain accurate status of all tickets assigned in the system and provide appropriate follow-up to end-users. Provide configurat

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

Remote or Los Angeles, California, USA

Contract, Third Party

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti

MANAGER, SERVICE DESK

University of Washington

Seattle, Washington, USA

Full-time

UW MEDICINE IT SERVICES has an outstanding job opportunity for a Manager, Service Desk. WORK SCHEDULE 100% FTE - 40 hours per week Day Shift - UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 - 17:00 (PST), Monday-Friday DEPARTMENT DESCRIPTION UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW)

ServiceNow Project Manager

Judge Group, Inc.

Chicago, Illinois, USA

Full-time

Location: Chicago, IL Salary: $70.00 USD Hourly - $90.00 USD Hourly Description: Our client is currently seeking a ServiceNow Project Manager This job will have the following responsibilities: managing all phases of ServiceNow projects from concept through implementation and maintenanceWorking with ServiceNow leads to define and track the milestones and deliverables as well as, issues, risks and dependenciesDevelops project plans with milestones/deliverables Qualifications & Requirements:

Desktop support

Judge Group, Inc.

Morton Grove, Illinois, USA

Full-time

Location: Morton Grove, IL Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a Desktop support. Job Summary The Deskside Support Technician is a mid-level role responsible for performing troubleshooting, repair, and support tasks related to a wide range of end-user computing devices. This includes desktops, laptops, tablets, and printers. The ideal candidate will have at least 5 years of desktop support experience and strong proficiency with Active

Systems Administrator

Robert Half

Northlake, Illinois, USA

Full-time

Description We are looking for a skilled Systems Administrator to join our team in Northlake, Illinois. This Contract-to-Permanent position offers the opportunity to work in the transport industry, focusing on managing and maintaining IT systems and infrastructure. The ideal candidate will bring expertise in hardware and software troubleshooting, network security, and server maintenance. Responsibilities: Provide technical support by addressing desktop software and hardware issues for departmen

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Desktop Support Technician

Serenity Info Tech, Inc.

Remote

Contract, Third Party

Hi, Please find my direct client job requirement for your consideration. Title: Desktop Support Technician Location: Remote Duration: 12 months Client: State of CO Job Description: The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues

Premier Support Manager

Trans Union LLC

Chicago, Illinois, USA

Full-time

TransUnion's Job Applicant Privacy Notice Personal Information We Collect Your Privacy Choices What We'll Bring: At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job t

Atlassian engineer (Remote)

K2 Partnering Solutions, Inc.

Remote

Contract

NO AGENCIES PLEASE Remote position in the US. s. Ideally this is a contract to hire role; the consultant must be open to the possibility of converting to an FTE role (if all parties are happy to convert) Remote role in the US . Must have solid experience of the Atlassian suite.Aims are to support the Atlassian tools (Jira, Confluence) and ensure they are being used efficiently .-Understand integration with tools with Jira and Confluence. -Must have experience of Atlassian API's and integration.

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

EHR Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

Job Description: Crop to Crop resumes are accepted Candidate understand this is a third (3rd) shift position and the working requirements are 11 PM 7:30 AM which includes nights, weekends, and holidays. The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff, ensuring timely

Healthcare/Clinical Helpdesk Analyst - REMOTE

Chandra Technologies, Inc.

Remote

Contract

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative staff

CO OIT Desktop Support Technician Remote Denver, CO

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job ID: 10691212 Job Title: Desktop Support Technician Location: Remote Denver, CO Duration: Long Term Job Description: The my Colorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches. This position provides Tier I and

Desktop Support Technician

Skywalk Global

Remote

Full-time, Third Party

The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches. This position provides Tier I and II technical support and customer assistance for the myColorado mobile application and the myColorado Portal including anal

DHS HQ Desktop Support Services

SAIC

Remote

Full-time

Job ID: 2506170 Location: REMOTE WORK, DC, US Date Posted: 2025-06-03 Category: Information Technology Subcategory: Technical Svcs Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbent and external talent to support the Department of Homeland Security HQ Desktop Support Services 3.0 (DSS 3.0) contract. These positions will

Helpdesk/Web Support Specialist

Randstad - Torc

Remote

Contract

LATAM Candidates Job Title: Helpdesk/Web Support SpecialistOpenings: 2-3Time Zone: 9 AM - 6 PM PSTLocation: Remote - LATAM ResponsibilitiesProvide primary technical support for external and internal customers via calls, emails, and tickets.Assist with troubleshooting and resolving technical issues related to web-based portals (MyHome, TPO, PCG).Act as the first point of contact for IT support requests, escalating issues as needed.Support account management, website maintenance, data tools, and p