service desk Jobs in illinois

Refine Results
1 - 20 of 51 Jobs

Service Desk Engineer / Level 2

Motion Recruitment Partners, LLC

Hodgkins, Illinois, USA

Full-time

A leading force in the automotive aftermarket industry is seeking an IT Service Desk Level 2 professional for their Hodgkins, IL location. This is a full-time position focused on Microsoft 365, Active Directory, and Windows/MacOS support technologies. This rapidly growing company is transforming the automotive aftermarket brake industry and looking for an achievement-driven IT professional who shares their passion for automobiles and has the technical expertise to support their dynamic, high-ene

Service Desk Analyst L3

Robert Half

St. Charles, Illinois, USA

Contract

Description We are looking for a knowledgeable and proactive Service Desk Analyst L3 to join our team in St. Charles, Illinois. In this long-term contract role, you will provide advanced technical support to ensure seamless IT operations across various offices. This position requires a strong background in IT, excellent problem-solving skills, and a commitment to delivering exceptional service to end-users. Responsibilities: Provide advanced technical support for hardware, software, and network

ServiceNow Service Desk Lead/Architect

Ccube

Remote

Contract

Job Title: ServiceNow Service Desk Lead/Architect Location: Remote We are seeking an experienced and strategic leader to revamp and manage our ServiceNow-based IT Service Desk through the end of the year. This role will be instrumental in redefining and rebuilding the Service Desk function to better serve our organization. Key Objectives: Reimagine and Rebuild: Redesign the Service Desk structure, processes, and procedures to align with best practices and business needs.Operational Excellence: L

Service Desk Analyst

ITC Infotech (USA), Inc

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

Remote or Los Angeles, California, USA

Third Party, Contract

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

Remote IT Service Desk Analyst

Infinite Computer Solutions (ICS)

Remote

Full-time

Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customerservicemindset and customer handling skillsDocumenting processes and maintaining service desk records.Excepti

Senior Technology Delivery Analyst

Interpublic Group of Companies

Chicago, Illinois, USA

Full-time

POSITION SUMMARY: Provide day-to-day administrative functions and problem resolution related to computer hardware and peripherals, operating systems, and applications that the corporate enterprise service desk cannot resolve. The Senior Desktop Support Analyst will be the escalation point for complex issues while assisting with resolving technical problems in a mission-critical environment. ESSENTIAL FUNCTIONS: Participate in and contribute to new projects, compliance upkeep projects, upgrad

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Contract, Third Party

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Infrastructure Support Engineer

Source Code Technologies LLC

Remote

Contract, Third Party

Position: Infrastructure Support Engineer Location: Remote Duration: 6 months Job Description: Provide Level 2 support for enterprise IT infrastructure including servers, networks, storage, and virtualization platforms.Monitor infrastructure health using tools like SolarWinds, Nagios, or similar, and respond to alerts in a timely manner.Perform routine maintenance and patch management of Windows/Linux servers and infrastructure components.Manage user access and identity services such as Activ

Help Desk Analyst

IDR Inc.

Schaumburg, Illinois, USA

Full-time

IDR is seeking a Help Desk Analyst to join one of our top clients for an Onsite Position! If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today! Position Overview & Responsibilities for the Help Desk Analyst: One of our top clients is looking for a Help Desk Analyst who will be responsible for providing service at their walk-up service desk to resolve incidents/requests, providing remote support using remote

Field Service -Delivery Manager

NTT DATA

Oak Brook, Illinois, USA

Full-time

Req ID: 329156 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Service -Delivery Manager to join our team in Oak Brook, Illinois (US-IL), United States (US). As a People Leader, the Field Service Manager is responsible for all aspects of hiring and development of their direct reports. The Field Service Manager is

Field Service -Delivery Manager

NTT DATA

Chicago, Illinois, USA

Full-time

Req ID: 329156 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Service -Delivery Manager to join our team in Oak Brook, Illinois (US-IL), United States (US). As a People Leader, the Field Service Manager is responsible for all aspects of hiring and development of their direct reports. The Field Service Manager is

Senior Manager, Product

Maximus, Inc.

Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Support Specialist

Penn State

Remote or State College, Pennsylvania, USA

Full-time

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.If you are NOT a current empl

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

Power BI Developer / Fabric Admin

GovCIO

Remote

Full-time

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE

Software Engineer 2

Costco Wholesale Corporation

Chicago, Illinois, USA

Full-time

Software Engineer 2 (multiple positions) JOB DESCRIPTION: Design and develop software applications and programs that support Costco Logistics warehouses and Call Centers. Evaluate and address support problems reported by customers, team members, and suppliers. Prepare detailed specifications that support functional and technical requirements. Interact with other developers, operations, Product Owners, and Business Solutions Analysts to ensure that technical solutions support business needs. Cre

Desktop support

Judge Group, Inc.

Morton Grove, Illinois, USA

Full-time

Location: Morton Grove, IL Salary: $20.00 USD Hourly - $21.00 USD Hourly Description: Our client is currently seeking a Desktop support. Job Summary The Deskside Support Technician is a mid-level role responsible for performing troubleshooting, repair, and support tasks related to a wide range of end-user computing devices. This includes desktops, laptops, tablets, and printers. The ideal candidate will have at least 5 years of desktop support experience and strong proficiency with Active