service desk Jobs in new york, ny

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IT - Service Management and Production Control Analyst for the Division of HPD Tech

City of New York

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

College Aide- Help Desk Technician

City of New York

New York, New York, USA

Part-time

Company Description Job Description The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. - Monitor and Manage Service Now Help Desk tickets and E-mails in a timely manner. - Provide Helpdesk/desktop support for hardware and software computer systems and peripherals. - Support and set up audio/visual e

Core ELM Analyst (Assistant Systems Analyst (EDP)), Human Resources Shared Services

NYC Health & Hospitals Corporation

New York, New York, USA

Full-time

Empower Every New Yorker - Without Exception - to Live the Healthiest Life Possible NYC Health + Hospitals is the largest public health care system in the United States. We provide essential outpatient, inpatient and home-based services to more than one million New Yorkers every year across the city's five boroughs. Our large health system consists of ambulatory centers, acute care centers, post-acute care/long-term care, rehabilitation programs, Home Care, and Correctional Health Services. Our

Director of IT

Headway

New York, New York, USA

Full-time

Headway's mission is a big one - to build a new mental health care system everyone can access. We've built technology that helps people find great therapists with the first software-enabled national network of providers accepting insurance. 1 in 4 people in the US have a treatable mental health condition, but the majority of providers don't accept insurance, making therapy too expensive for most people. Headway is building a new mental healthcare system that everyone can access by making it easy

Hands-on IT Helpdesk Manager

Software Guidance & Assistance

New York, New York, USA

Contract

Software Guidance & Assistance, Inc., (SGA) is seeking an experienced IT Helpdesk Manager for a Right-to-Hire Contractor assignment with one of our premier Financial Services clients in mid-town NYC. Hybrid - 2-4 days/week in the office. He or she will lead the firm's team of helpdesk technicians across multiple locations, including New York and Madrid. The ideal candidate will oversee the helpdesk team's daily operations, ensuring timely and efficient resolution of break/fix issues, software

Enterprise Desktop Support Senior Engineer

FanDuel

New York, New York, USA

Full-time

ABOUT FANDUEL FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America's #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product. In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable

Help Desk Technician

City of New York

New York, New York, USA

Full-time

Company Description Job Description RICHMOND COUNTY DISTRICT ATTORNEY The men and women of the Richmond County District Attorney's office work each day in partnership with Law Enforcement and the people of Staten Island to pursue justice for victims of crime, to prevent crime in all its forms, and to promote the safety and well-being of all citizens of our Borough. THE ROLE The Help Desk Technician will report directly to the Director of IT in the Administration Unit. The responsibilities of

IT - Senior Production Specialist for the Division of HPD TECH

City of New York

New York, New York, USA

Full-time

Company Description Job Description About the Agency: The New York City Department of Housing Preservation (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. -We maintain building and resident safety and health -We create opportunities for New Yorkers through housing affordability -We engage New Yorkers to build and sustain neigh

EHR Helpdesk Analyst 2nd Shift

Sage Group

Remote

Contract

Job Title: Epic EHR Helpdesk Analyst 2nd Shift Location: RTP, NC - Remote Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral health

Deputy Chief Information Officer - IT Operations

City of New York

New York, New York, USA

Full-time

Company Description Job Description NOTE: This position is open only to current City of New York employees serving in a permanent Civil Service title of Computer Operations Manager or Computer Systems Manager; or, those who are currently reachable on the open competitive civil service list for Computer Operations Manager or promotional civil service list for Computer Systems Manager civil service title. To be considered for this position, PLEASE CLEARLY INDICATE YOUR CURRENT PERMANENT CIVIL SE

Solutioning and Insights Architect, Application Managed Services- Sr. Manager

PricewaterhouseCoopers LLP

New York, New York, USA

Full-time

Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Manager Job Description & Summary At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver hig

Tier 1 Helpdesk Support

TEKsystems

Remote or Coppell, Texas, USA

Full-time

CANDIDATES MUST LIVE IN THE DFW AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdes

Remote ETL Developer

Stellar Professionals LLC

Remote or Oregon, USA

Contract, Third Party

Mode of Interview: Webcam Interview Work Arrangement: Remote Work Location: Salem, Oregon Shift: Required Skills: Hands-on ETL experience migrating from legacy ITAM data to Ivanti. Experience mapping legacy records to Ivanti object structures. Experience with data cleansing, validation, standardization, and purging as part of an Ivanti implementation. Proven ability to detect and resolve data anomalies and discrepancies. In-depth understanding of Ivanti data mapping and platform capabilities.

Sr Help Desk Supp Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

ERP/CRM Consultant

Robert Half

Remote or Cambridge, Massachusetts, USA

Contract

Description We are looking for an experienced ERP/CRM Consultant to join our team on a contract basis. This role involves managing and optimizing Salesforce systems, collaborating with team members, and delivering solutions to meet business needs. The position is fully remote, offering flexibility while working in a dynamic and fast-paced environment. Responsibilities: Manage and maintain Salesforce systems, including user administration and configuration. Address and resolve service desk and s

Power BI Developer / Fabric Admin

GovCIO

Remote

Full-time

Overview GovCIO is currently seeking an experienced and proactive Power BI Developer / Fabric Admin (Remote) to manage and support the enterprise-wide Power BI environment, focusing on Power BI Service administration, Fabric platform oversight , user support across tiers, and end-to-end report lifecycle management. This role requires technical depth in Power BI tools and infrastructure, combined with effective communication and stakeholder engagement to work across the Center of Excellence (COE

ITSM Migration Specialist

Robert Half

Remote or Indianapolis, Indiana, USA

Contract

Description We are looking for an experienced ITSM Migration Specialist to join our team on a contract basis. This role involves assisting with the seamless migration from Zendesk Service Desk to Jira Service Management. Based in Indianapolis, Indiana, or working remotely, you'll play a key role in ensuring the successful implementation of this project. Responsibilities: Lead the migration process from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency. Configure

PLADS IT Support Analyst (Salesforce)

AFLAC

Remote

Full-time

Salary Range: $64,000 - $74,000 Job Posting End Date: August 15, 2025 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces

Information Technology Support Specialist

Virginia Jobs

Remote or Richmond, Virginia, USA

Full-time

Title: Information Technology Support Specialist State Role Title:Info Technology Specialist II Hiring Range: $32.89 an hour Pay Band: 5 Agency: Virginia Museum of Fine Arts Location:MAIN MUSEUM Agency Website:;br> Recruitment Type: General Public - G Job Duties Provides timely and effective customer service to museum staff. Provides museum staff with suggestions about technology products and service alternatives that best support business strategies. Ensure end users receive adequate notice ab

Active Directory Administration

Serenity Info Tech, Inc.

Remote

Third Party, Contract

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state