service desk Jobs in new york, ny

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ITSM Migration Specialist

Robert Half

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Remote or Indianapolis, Indiana, USA

Contract

Description We are looking for an experienced ITSM Migration Specialist to join our team on a contract basis. This role involves assisting with the seamless migration from Zendesk Service Desk to Jira Service Management. Based in Indianapolis, Indiana, or working remotely, you'll play a key role in ensuring the successful implementation of this project. Responsibilities: Lead the migration process from Zendesk Service Desk to Jira Service Management, ensuring accuracy and efficiency. Configure
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Posted 8 days ago | Updated 3 hours ago

PLADS IT Support Analyst (Salesforce)

AFLAC

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Remote

Full-time

Salary Range: $64,000 - $74,000 Job Posting End Date: August 15, 2025 We've Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way . Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune's 50 Best Workplaces
Posted 12 days ago | Updated 3 hours ago

Active Directory Administration

Serenity Info Tech, Inc.

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Remote

Third Party, Contract

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state
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Posted 25 days ago | Updated 2 hours ago

Senior Manager, Product

Maximus, Inc.

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Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord
Posted 34 days ago | Updated 9 hours ago

Help Desk Support

Kforce Technology Staffing

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Remote or Reno, Nevada, USA

Contract

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist to join their team onsite in Reno, NV. Overview: Come join the workforce Technology Team. We operate by caring and creating experiences that reflect the Company brand and values, practicing what we preach and simplifying the business of life for our employees, delighting our employees so they can be inspired to pass on the delight to our customers, and we are constantly working to improve our services and products.
Posted 9 days ago | Updated 2 hours ago

IT Help Desk Analyst 1 (evening shift) - HYBRID (3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 35 days ago | Updated 6 hours ago

IT Help Desk Analyst 1 (day shift) - HYBRID (3 days per week onsite)

Trinity Health

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Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 3 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems
Posted 45 days ago | Updated 6 hours ago

Database Analyst IV

I-Giants

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Remote

Contract

Job Title: Database Analyst IV Remote Location: United States Duration: 6 months contract Work Hours: 8 am 5 pm PST Job Description This role is critical to supporting the configuration of Ivanti for an automated and scalable IT asset tracking. We are seeking an experienced Database Analyst IV to support design, development, testing, and implementation of data structures required for hardware and software asset tracking, purchasing workflows, and configuration item (CI) management. This role
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Posted 7 days ago

Technical Support Associate-3

Cushman & Wakefield

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Remote or St. Louis, Missouri, USA

Full-time

Job Title Technical Support Associate-3 Job Description Summary Resolve incidents escalated from first line of support as well as the internal tech/genius bar and assist end users with technology adoption within an assigned market. Incident resolution must be done in alignment with internal incident, change, configuration, and project management processes while adhering to established Service Level Agreements. Job Description JOB DESCRIPTION Job Position: Virtual Genius Bar Business Title: Te
Posted 7 days ago | Updated 6 hours ago

Infrastructure Specialist

Kyndryl

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Oregon, USA

Full-time

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, docum
Posted 17 days ago | Updated 6 hours ago

Principal Network Engineer-CCIE

Robert Half

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Remote or Albuquerque, New Mexico, USA

Full-time

Description Robert Half is seeking a Principal Network Engineer- CCIE required No Visa Employment sponsorship Must be authorized to work in the United States This role is predominantly remote but may require some onsite support and client site travel as needed. The Principal Network Engineer is the highest-level technical authority within the organization. This individual serves as both the final escalation point for Priority-1/2 incidents across all customers and the primary technical advis
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Posted 26 days ago | Updated 3 hours ago

IT Support Specialist II - REMOTE (AZ & TX)

DriveTime

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Remote or Dallas, Texas, USA

Full-time

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th
Posted 6 days ago | Updated 3 hours ago

IT Technical Support / Part-time (24-32 Hrs/week)

TEKsystems

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Remote or Colorado Springs, Colorado, USA

Full-time

Job Description End-User Support: Provide first-level technical support to end-users across the organization, both remotely and in-person. Address and resolve IT-related issues, including hardware, software, and network problems, ensuring minimal disruption to daily operations. Incident Management: Monitor and manage the IT ticketing system, prioritize and escalate support requests as required, and maintain detailed records of incident resolutions. Strive to meet defined service level agreements
Posted 6 hours ago

Infrastructure Engineer

Dimensional Fund Advisors LP

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Texas, USA

Full-time

Notes to applicants: Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most rol
Posted 60+ days ago | Updated 6 hours ago

Ivanti ITSM/ITAM Admin

Innosoul inc

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Remote

Third Party, Contract

Job ID: OR-11127-25 Remote Ivanti ITSM/ITAM Admin (ITIL must) with Neurons, ITAM/CA SDM/APM migration, CMDB, asset tracking, configuration item/CI, SQL Server/MySQL/PostgreSQL/MS Access, ETL experience Location: Salem, OR (DHS/OHA) Duration: 6 Months Position: 1 This position is approved for remote or hybrid work. Remote onboarding will be required for the first day. Reference must Skills: Skills Database Data Analysis Advanced (7-9 Years) Yes Skills Database Data Modeling Advanced (7-9 Years)
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Posted 7 days ago

Cyber Incident Response Analyst IV

Nightwing

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Remote or Sterling, Virginia, USA

Full-time

Nightwing provides technically advanced full-spectrum cyber, data operations, systems integration and intelligence mission support services to meet our customers' most demanding challenges. Our capabilities include cyber space operations, cyber defense and resiliency, vulnerability research, ubiquitous technical surveillance, data intelligence, lifecycle mission enablement, and software modernization. Nightwing brings disruptive technologies, agility, and competitive offerings to customers in th
Posted 60+ days ago | Updated 6 hours ago

Jira Admin

Aptino

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Jersey City, New Jersey, USA

Third Party, Contract

Responsible for all aspects of managing JIRA & Confluence instances Implementation of Jira, Experience in integrating Jira with ITSM support tools. migration of Jira and Confluence from Server/Data Center to Atlassian Cloud Integrated JIRA with Confluence Install and configure JIRA Service Desk. Manage user accounts. Create Permission schemes and notification schemes.
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Posted 9 days ago | Updated 1 hour ago

Desktop Support Tech (JOB ID 1487)

OneSparq

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New York, New York, USA

Contract

OneSparQ is looking for a Desktop Support Tech located onsite in New York, NY. Responsibilities: Develop and maintain the desktop imaging process to ensure quick and efficient deployment of desktops and laptops.Lead the desktop imaging team in the creation of images, ensuring they include the latest software updates, drivers, and configurations.Collaborate with IT leadership to enhance the desktop computing environment and implement new technologies.Manage the inventory of software licenses and
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Posted 25 days ago

SharePoint Online Developer

Advance Digital Systems

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New York, New York, USA

Contract

We are seeking a SharePoint Application developer to support various application projects as well as maintain and administer others. This candidate s core discipline must be in SharePoint Development to support the creation and publication of new features and input forms, develop or modify existing modules/features, and work with project managers to develop 3rd party integration support for any new and ongoing projects. In this role, the SharePoint Developer will be required to develop applicati
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Posted 2 days ago

Systems Administrator (Unix/Linux)

Innovee Consulting LLC

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New York, New York, USA

Third Party, Contract

Job Title: Systems Administrator (Unix/Linux) Duration: 12 Months Location: New York,NY Key responsibilities: The Systems Administrator is responsible for managing and maintaining all Oracle Unix/Linux infrastructure systems. Day to day work includes interactions with Oracle DBA and WebLogic Systems Administrators to ensure that systems are up and running smoothly. Plan, design, install, configure, secure, maintain, and support all Linux infrastructure systems i.e. servers and storage Analyz
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Posted 4 days ago | Updated 1 hour ago