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Cyber Incident Quality Assurance/Quality Control Service Desk Analyst / Active Top Secret clearance

Peraton

Arlington, Virginia, USA

Full-time

About Peraton Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space,

IT Service Desk Mid

Apex Systems

Oxon Hill, Maryland, USA

Full-time

Job#: 2022619 Job Description: If intererested and for immediate response, please e-mail WORD resume to Job Title: Tier IIService Desk Analyst 3-5 OPENINGS Contract Type/Length: 6-Month Contract to Hire Interview Process: One-step video interview process Government Customer: Supporting Department of Homeland Security Hourly Rate: $31.25/HR and $65,000 Required Clearance: Obtain or currently possess a Department of Homeland Security (DHS) Entry on Duty (EOD) Public Trust Hours of Operation/Loc

IT Service Desk Professional

Tranzeal, Inc.

Remote

Contract

Job Title: IT Service Desk Professional ILocation: Malvern, PA / Remote SkillsSix months of related experienceA combination of experience and/or technical certifications may be considered in lieu of the educational requirementsKnowledge of computer, printer, and network troubleshooting and installation proceduresDemonstrated ability to diagnose and troubleshoot Microsoft productsDemonstrated ability to solve issues with healthcare/clinical applicationsCommitment to client's values of Service Exc

Service Desk Technician

Amentum

Remote or Albuquerque, New Mexico, USA

Full-time

Job Description Amentum is currently seeking a Service Desk Technician to support an IT Managed Services program in Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk, and Telecommunications support across multiple facilities and locations, for classified and unclassified telecommunications and information technology (IT) systems. Please note, this is a pipeline position, therefore there may not be an active opening at the tim

Service Desk Analyst II

Kforce Technology Staffing

Remote or Scottsdale, Arizona, USA

Contract

RESPONSIBILITIES: Kforce's client is looking to add a Level II Service Desk Analyst to their team. This is a 100% remote position - working hours are Eastern Time Zone. This is for an 8:00pm to 3:00am shift. Summary: The Service Desk Analyst II provides frontline support and incident diagnosis for client's applications, endpoints, and infrastructure. You will act as a single point of contact for end users, triaging and documenting inbound interactions, and managing ticket routing and incident r

Service Desk Manager

Top Prospect Group

Remote or Hanover, New Jersey, USA

Contract

If you re passionate about service excellence and skilled in managing contact center teams, we want to hear from you! Contract to Hire-Must be able to convert to W2 Full Time- Mon-Fri Hybrid/Remote Great Benefits + Bonus for Perm! $65/hr ServiceNow, Major Incident Management, manage team, escalations We are seeking a highly motivated and experienced IT ServiceDesk Manager to oversee and optimize our Contact Center Operations. The Service Delivery Manager will be accountable for break/fix esca

Service Desk Analyst

Phoenix Technology Partners, LLC

Remote

Contract

Seeking customer service oriented Service Desk Specialist to provide technical support to users in an efficient and accurate manner. Solve basic technical problems and provide support for all assigned areas. Responsibilities Provide first level contact and convey resolutions to customer issues Properly escalate unresolved queries to the next level of support Track, route and redirect problems to correct resources Update customer data and produce activity reports Walk customers through problem so

Service Desk Support, Tier 2 (Remote)

Irvine Technology Corporation (ITC)

Remote or Phoenix, Arizona, USA

Contract

Service Desk Support, Tier 2 (Remote) We have an immediate need for a contract Service Desk Support, Tier 2 to join an environmental services industry leader. The Service Desk Support, Tier 2 provides frontline support and incident diagnosis for the organization s applications, endpoints, and infrastructure. You will act as a single point of contact for our end users, triaging and documenting inbound interactions, and manage ticket routing and incident resolution with other IT resources. Locatio

Service Desk Technician - Bilingual Dutch/English

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & DUTCH ** Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Of

Service Desk Technician - Bilingual Spanish/English (TIER 1)

Logicalis

Remote

Full-time

Job Description Summary Provides support via phone, e-mail and chat for various PC hardware and software applications. ** THIS POSITION REQUIRES THE EMPLOYEE BE PROFICIENT IN ENGLISH & SPANISH * Essential Duties and Responsibilities Provides support via phone, e-mail and chat to employees of corporate clients.Assists users in troubleshooting Outlook.Provides support for Microsoft Operating Systems (Windows7, Windows 10).Provides support for Microsoft Office Products (Word, Excel, PowerPoint, O

AMER East Central Service Desk Manager

Stripe

Remote or New York, New York, USA

Full-time

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies-from the world's largest enterprises to the most ambitious startups-use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important

Service Desk Support Engineer( FTP and Message Way) -- > Remote

Millennium Global Technologies

Remote

Contract

Job Title: Service Desk Support Engineer Location: Remote Job Title: Service Desk Support Engineer Job Description: Note: Prior experience in the insurance industry will be considered a significant advantage. Job Overview: We are seeking a dedicated and experienced Service Desk Support Engineer to join our team as a consultant. This role will primarily involve providing critical support services to a leader in the insurance industry. The Service Desk Support Engineer will be responsible for

Help desk/ IT support/ Desktop Support/ Service Desk Lead

Comtech LLC

Remote

Contract

Comtech has an urgent need of for Service Desk role for the long-term DOD SAP program we are supporting. Job Title: Help desk/ IT support/ Desktop Support/ Service Desk Location: 100% remote work Duration: 12+ Months with possible extensions Location:College Park, MD Bachelors Degree is a Must Position Description: Bachelors degree in computer science or related fieldAt least four (4) years of experience in IT Service Desk support, and two years in software development as a tester, business ana