service desk Jobs in washington

Refine Results
21 - 40 of 113 Jobs

Tier 2 Service Desk Analyst

GovCIO

•

Washington, District of Columbia, USA

Full-time

Overview GovCIO is currently hiring to support the Pension Benefit Guaranty Corporation (PBGC) IT Infrastructure Support Services (ITIS) program. Responsibilities Experience in a complex Government IT environment. Ability to troubleshoot and resolve HW, SW, network, and system-related problems. Proficiency in using ServiceNow to document, track, and manage incidents and service requests, ensuring timely resolution and follow-up. Collaboration with other IT teams and vendors to resolve issues
Posted 60+ days ago | Updated 5 hours ago

Service Desk Analyst

Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 1 day ago | Updated 1 hour ago

Service Desk Analyst

Kforce Technology Staffing

•

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and
Posted 1 day ago | Updated 1 hour ago

Remote Service Desk

Apex Systems

•

Remote or Bolingbrook, Illinois, USA

Full-time

Job#: 2082181 Job Description: Tier 1-2 Service Desk Fully Remote-CST hours Duration: 6 months Pay Rate: $19-21/hr W2 CORE JOB RESPONSIBILITIES: Provide first and second level support for all users with technical problems, requests or questions with a focus on customer service. Use troubleshooting skills to obtain and convey concise solutions and technical guidance to our retail stores, corporate office, and distribution centers. Provide accurate and timely logging of incidents and resolutio
Easy Apply
Posted 4 days ago | Updated 8 hours ago

Journeyman Service Desk Administrator

GovCIO

•

Sterling, Virginia, USA

Full-time

Overview GovCIO is currently hiring for a Journeyman Service Desk Administrator with an active Secret clearance to provide Tier I phone support and troubleshooting. This position will be located in Sterling, VA and is a fully remote position. Responsibilities Provide Tier I phone support and troubleshooting in compliance with established policies/procedures.Provide supplemental hands-on desk-side support when required.Meet contractual Service Level Agreements (SLAs) in regard to speed to answ
Posted 60+ days ago | Updated 5 hours ago

Senior IT Service Desk Engineer

Coinbase

•

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the
Posted 19 days ago | Updated 8 hours ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

•

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
Easy Apply
Posted 15 days ago

Service Desk Analyst II (Remote)

Milliman IntelliScript

•

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript
Easy Apply
Posted 15 days ago

Program Manager

NuAxis LLC

•

Washington, District of Columbia, USA

Full-time

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated P
Posted 22 days ago | Updated 7 hours ago

VDI System Engineer - TS/SCI w/Poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Operating Systems (OS), VMware, VMware VDICertifications: NoneExperience: 2 + years of related experienceship Required: Yes Job Description: VDI Systems Engineer Deliver simple solutions to complex problems as a VDI Systems Engineer at
Posted 9 hours ago

Support the Army Research Laboratory (ARL) Information Technology (IT) Modernization Program

SAIC

•

Adelphi, Maryland, USA

Full-time

Job ID: 2506061-ADELPHI-MD Location: ADELPHI, MD, US Date Posted: 2025-05-23 Category: Information Technology Subcategory: Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: Top Secret Potential for Remote Work: No Description SAIC is seeking incumbents and external talent to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program and support the full range of Ente
Posted 60+ days ago | Updated 6 hours ago

Net Ops Specialist, Mid

Leidos

•

Washington, District of Columbia, USA

Full-time

Description In support of this exciting program Leidos is looking to hire a NetOps Specialist in Arlington, VA to join our Team. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NGEN-R, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based
Posted 1 day ago | Updated 10 hours ago

Communications Network Engineer

Leidos

•

Quantico, Virginia, USA

Full-time

Description Job Description The Next Generation Enterprise Network-Recompete (NGEN-R) Contract is an eight-year, $7.7 billion contract that is responsible for maintaining and modernizing the main global network of the Navy and Marine Corps. In support of this exciting program Leidos is looking to hire a Communications Network Engineer in Quantico, VA to join our Team. NGEN-R is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport portion of NG
Posted 8 hours ago

Field Operations Manager (IT)

Maximus, Inc.

•

Camp Springs, Maryland, USA

Full-time

Description & Requirements Maximus is a leading provider of technology, consulting, and program services to government agencies. We deliver leading-edge digital solutions through our Technology Consulting Services (TCS) division using Advanced Analytics (AI, ML, RPA), Comprehensive Cybersecurity Solutions, DevSecOps, Human Centered Design, and advanced cloud platforms. The Field Operations Manager (IT) applies deep expertise in field deployments, IT infrastructure management, and hardware procu
Posted 36 days ago | Updated 4 hours ago

Mainframe ZOS / DB2 Support

ALTA IT Services

•

Reston, Virginia, USA

Full-time

Job Title: Mainframe / DB2 Support Engineer Location: 100% Remote EST - candidates should be located in MD, VA, DC, or West Virginia Role Type: 6 + months contract with very strong chance of contract to hire conversion Hours: Shift work - OVERNIGHT - 4 X 10 hour shifts (4 nights per week, 10 hr shift) Please note - candidates must be flexible within the 6 pm - 6 am OVERNIGHT shift time range and be flexible on the days Qualifications Experience: 5 + years' experience in Mainframe DB2 Support.
Easy Apply
Posted 12 days ago | Updated 5 hours ago

Operations Support Center Lead

Maximus, Inc.

•

Maryland, USA

Full-time

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem
Posted 39 days ago | Updated 4 hours ago

VDI System Engineer - TS/SCI w/Poly

General Dynamics Information Technology

•

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Systems Engineering Job Qualifications: Skills: Operating Systems (OS), VMware, VMware VDI Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: VDI Systems Engineer Deliver simple solutions to complex problems as a VDI Systems Engine
Posted 1 day ago | Updated moments ago

NCIS Help Desk Analyst Tier II | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier II with GDIT. A career in enterprise IT means connecting and
Posted 1 day ago | Updated moments ago

NCIS Help Desk Analyst Tier I | Secret clearance

General Dynamics Information Technology

•

Quantico, Virginia, USA

Full-time

Type of Requisition: Pipeline Clearance Level Must Currently Possess: Secret Clearance Level Must Be Able to Obtain: Secret Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Help Desk Support, IT End User Support, IT Service Desk Certifications: None Experience: 2 + years of related experience ship Required: Yes Job Description: Transform technology into opportunity as a Help Desk Analyst Tier I with GDIT. A career in enterprise IT means connecting an
Posted 1 day ago | Updated moments ago

Linux Systems Administrator (Tier I)

American Systems Corporation

•

Arlington, Virginia, USA

Full-time

Overview AMERICAN SYSTEMS is a 100% employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities This job requisition is for potential upcoming work at AMERICAN SYSTEMS and does not represent a current opening. Qualified candidates will be contacted when the work becomes available. As a Tier I Linux S
Posted 60+ days ago | Updated 8 hours ago