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Service Desk Support

Hexaware Technologies, Inc

Morristown, New Jersey, USA

Full-time

Position: Service Desk Support Location: Morristown, NJ 07960 (Onsite) Hiring: Contract / FTE Job Description Service Desk support (or service desk analyst/technician) is typically the first point of contact for end users seeking IT help.Acting as the initial contact for user incidents and service requests, via phone, email, chat, or self-service portal.Logging, categorizing, and prioritizing tickets based on urgency and impact.Troubleshooting and resolving common technical issues; escalating co

OpenText xECM Admin with Azure Kubernetes Service (AKS)

SANS

Warren, New Jersey, USA

Contract, Third Party

Role: OpenText xECM Admin with Azure Kubernetes Service (AKS) Location: Warren, NJ (Hybrid) Duration: 12+ Months Must Have Skills Certified OpenText xECM administration is mandatory Detailed Job Description: Experience in administrating OpenText xECM in a container environment preferably AKS. Ability to design and configuring OpenText XECM workspace, Folder Taxonomy, Metadata management and ACLS. Ability to design, maintain, and document Content Server environments, including add-on modules lik

Service Engineer - AVP

Barclays

Hanover, New Jersey, USA

Full-time

Job Description Purpose of the role To effectively monitor and maintain the bank's critical technology infrastructure and resolve more complex technical issues, whilst minimising disruption to operations. Accountabilities Provision of technical support for the service management function to resolve more complex issues for a specific client of group of clients. Develop the support model and service offering to improve the service to customers and stakeholders.Execution of preventative maintenan

Security Service Technician

Reuben Cooley Inc

Pearl River, New York, USA

Contract

COMMON TASKS ASSOCIATED WITH THE POSITION Installation of access control system field devices, locking hardware, and head-end equipment. Installation of video surveillance system field devices and head-end equipment. Installation of intrusion alarm system field devices and head-end equipment. Installation of intercom system field devices and head-end equipment. Installation and termination of wiring for access control, video surveillance, intrusion alarm, and intercom systems. Testing and troubl

2025-BWSO-010-Lead Service Line Engineering Intern

City of New York

Queens, New York, USA

Full-time

Company Description Job Description The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 co

Field Service Engineer

GE Aerospace

New York, USA

Full-time

Job Description Summary Colibrium Additive is a leading global 3D printing solutions innovator. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a better world. Responsible for developing and maintaining strong interpersonal relationships with customer representatives, ensuring Customer Satisfaction, and maintaining all equipment models specific to a modality or modalities in the Americas R

Service Desk Lead

Hexaware Technologies, Inc

Morristown, New Jersey, USA

Full-time

Position: Service Desk Lead Location: Morristown, NJ 07960 (Onsite) Hiring: Fulltime Opportunity Job Description: Key Responsibilities: Team Management: Lead, mentor, and manage the service desk team, including assigning tasks, setting goals, and conducting performance reviews.Recruit, train, and develop team members to enhance their technical and customer service skills.Monitor team performance and productivity, ensuring adherence to service level agreements (SLAs) and other performance metri

Field Service Engineer II - Electron Microscopy

Thermo Fisher Scientific

Remote or New York, New York, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description The Materials and Structural Analysis Electron Microscopy (M&SA EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries and ultimately change the world. The M&SA EM business designs, manufactures, and supports the broadest range of high-performanc

Engineer II, Field Service

Thermo Fisher Scientific

Pearl River, New York, USA

Full-time

Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Fluctuating Temps hot/cold, Laboratory Setting, Loud Noises (Equipment/Machinery), Standing for full shift, Strong Odors (chemical, lubricants, biological products etc.), Various outside weather conditions Job Description Engineer II, Field Service Location: Pearl River, NY - Pfizer Job Description: When you join us at Thermo Fisher Scientific, you'll be part of a

Service Manager - IT Service Management Operations

Sincera Technologies, Inc.

Jersey City, New Jersey, USA

Full-time

Service Delivery and Operations: Manage end-to-end ITSM operations, including Incident Management, Problem Management, Change Management, Service Request Fulfillment, and Service Level Management. Monitor service performance against SLAs, ensuring timely resolution of issues and effective escalation when necessary. Oversee the configuration and optimization of ServiceNow workflows to support ITIL processes. Drive the adoption of ITIL best practices within the client environment. Client Engagemen

Field Service Engineer

Lockheed Martin Corporation

Remote or Trumbull, Connecticut, USA

Full-time

Job Description WHO WE ARE Lockheed Martin is a global leader in aerospace, defense, and technology solutions, dedicated to pushing the boundaries of innovation and shaping the future of the industry. With a rich legacy of excellence and a commitment to delivering advanced capabilities to our customers, we are proud to be at the forefront of cutting-edge technology and engineering. WHAT WE'RE DOING At Lockheed Martin, we're revolutionizing the aerospace and defense sector through groundbreakin

Field Service Support Desktop Support -Level 2

ClifyX

New York, New York, USA

Contract

ClifyX group is an award winning IT Consultancy formed in 1998. Our Mission is to provide our clients with Optimal Technology solutions that are effective and within budgets. We specialize in helping Organizations to review their strategic SOW Projects/Talent needs and implement high value and cost effective solutions to increase profitability and efficiency. Our consulting capabilities include expertise in Cloud, Artificial Intelligence, Data Analytics and compliance aspects of Cyber Security d

Service Desk Technician

TEKsystems

Remote or New Haven, Connecticut, USA

Full-time

**This is a level II Service Desk role. This person needs prior call center/phone support experience handling technical tickets. This will sit onsite in New Haven Mon-Fri and is a 6 month contract. This role will not go past 6 months. Description The Service Desk team is seeking a well rounded helpdesk specialist. 80-100% phone support. Teams supports 10,000-20,000 end users mostly admin but some students and faculty. When hiring personnel, they like the most "wide range" experience possible. XP

IT Service Desk

TEKsystems

Remote or Rochester, New York, USA

Full-time

Are you passionate about solving problems and helping people? TEKsystems' client is currently hiring an IT Service Desk Technician on a contract basis. We are seeking a detail-oriented and customer-focused IT Service Desk Technician to provide first-line technical support to end users. In this role, you will troubleshoot hardware, software, and network issues, manage service requests, and ensure timely resolution of technical problems. The ideal candidate has strong communication skills, a solid

Data Scientist (L5) - Customer Service Experimentation

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Data Scientist (L5) - Customer Service (Metrics)

Netflix, Inc.

Remote

Full-time

Netflix is one of the world's leading entertainment services, with 283 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time. Our Customer Service organization works to ensure nothing gets between our members and their favorite shows, movies and games. Data science plays a key role in guiding the C

Service Desk Analyst

TEKsystems

Remote or Maryland, USA

Full-time

Description The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, emails, and chats. This role is responsible for supporting end users in a 24x7 capacity around the globe, with majority of locations based in USA. The calls vary from a very quick password reset that require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working

Sr Service Engineer, Optical Test (Onsite)

RTX Corporation

Remote or Utah, USA

Full-time

Date Posted: 2025-01-30 Country: United States of America Location: HUT99: Field Office - UT Remote Location, Remote City, UT, 84101 USA Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Security Clearance: DoD Clearance: Secret This position provides technical, hands-on support for Collins Aerospace ground and airborne communications, navigations, sensor, displays, and integrated application test equipment for commercial and government/military related

Service Desk Analyst

TEKsystems

Remote or Grand Rapids, Michigan, USA

Full-time

Description The successful candidate will provide technical support for workstations on Microsoft operating systems and Microsoft Office applications. This individual will provide end-user support on desktop systems and peripherals, ensuring security, integrity, and efficient use of devices within the environment. Main responsibilities include servicing support requests from the Service Desk, troubleshooting issues, setting up peripherals and installing desktop software. Ability to use remote de

Salesforce Architect 100% remote (Must have: CPQ, Sales cloud, Service Cloud, Application architect certification) 12 months CTH - Direct client...

Accion Labs

Remote

Contract

Those authorized to work in the United States without sponsorship are encouraged to apply. We are unable to sponsor visas for this position. Must have: Salesforce CPQ solution design, implementation, and optimization, Salesforce Sales Cloud, Service Cloud, Apex, SOQL AND Visualforce. Salesforce Certified System Architect OR Salesforce Certified Application Architect would be a plus We are seeking a strategic and dynamic Salesforce Architect to lead the design and delivery of Salesforce solution