servicenow Jobs in massachusetts

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ForgeRock (L3) Support Engineer

iBeris Global LLC

Remote

Contract

We are looking for ForgeRock (L3) Support Engineer at Dallas, TX (Remote) || Only W2 security and production support experience - Mandatory Summary:Responsible for supporting the operational stability, integration, and strategic development of IAM solutions. Manage incident resolution, lead architecture and roadmap planning, and collaborate across internal and external teams to ensure secure and seamless identity services. Key responsibilities include ticket triage, system health monitoring, doc

Sr. IT Project Manager - Call Center Systems Implementation

R4 Resources

Remote

Contract

Looking for a high-energy & detail-oriented Senior IT Project Manager to lead the discovery, selection and implementation of a new technology platform in a national call center operation. This is a high-impact, cross-functional role responsible for partnering with a 3rd party vender and coordinating across multiple lines of business to consolidate and streamline problem resolution workflows into the call center environment. The successful candidate needs exceptional organization, communication

Cyber Security Operations Analyst

Motion Recruitment Partners, LLC

Boston, Massachusetts, USA

Full-time

Job Description Our client, a leading public-sector organization, is looking for a Cyber Security Operations Analyst to join their Information Security team. This position offers the opportunity to help protect essential systems that millions of people rely on every day. This is an opportunity to be part of a mission-driven security team focused on protecting high-impact digital assets. The position is hands-on and ideal for someone with strong fundamentals in cybersecurity operations, incident

Director, HR Shared Services & Leaves Admin

Kforce Technology Staffing

Remote or Emeryville, California, USA

Full-time

RESPONSIBILITIES: Kforce has a client in need of a Remote Director, HR Shared Services & Leaves Administration Responsibilities: * Build and scale a high-performing HR Shared Services function * The Director of HR Systems will lead operational strategy, process improvement, and service delivery across Tier 0-3 support models * Oversee Leaves Administration and site activation teams * Manage HR tech stack: Oracle Cloud HCM, ServiceNow, ADP, WFS * Collaborate with IT and cross-functional teams to

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join our frontline IT support team! As a Service Desk Analyst, you'll provide real-time coverage across phone, email, and request queues, resolving Level 1 and 11/2 incidents and requests. You will be the single point of contact for users, ensuring issues are triaged, escalated, and resolved per SLA. Key Responsibilities: * Resolve password, MS Office, Windows issues at Level 1 * Monitor and

Service Desk Analyst (Weekend/Night Shift)

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Data quality Engineer

Skywaves MP LLC

Remote

Contract

Perform data validation and reconciliation between source and target systems.Perform root cause analysis for data quality concepts.Identify and report data anomalies or data exceptions, work with upstream and downstream team to resolve data issues.Support data profiling activities to assess data health and identifies potential gaps.Track and manage data quality issues through issue tracking systems (e.g. JIRA, Service Now)Develop and maintain automated scripts or queries to validate data between

Service Desk Analyst

Kforce Technology Staffing

Remote or New York, New York, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: In this role, you will provide front-line IT support by managing and resolving Level 1 incidents and service requests. You will serve as the primary point of contact for end users, ensuring timely and effective resolution of technical issues in alignment with service level agreements (SLAs). Key Responsibilities: * Service Desk Analyst will respond to help desk calls and emails within SLA tim

Integration Architect - Workato

DynPro Inc.

Remote

Full-time

About the Role: We are seeking a highly experienced Workato Integration Architect to lead the design, architecture, and implementation of complex integrations across business systems using the Workato platform. The ideal candidate brings deep experience in iPaaS-led architecture and understands modern API-driven ecosystems. You will work closely with cross-functional teams to define integration strategies, build reusable recipes, and ensure best practices across automation workflows. Key Respons

CMDB / CSDM model - Architect

Request Technology, LLC

Remote or Chicago, Illinois, USA

Full-time

NO SPONSORSHIP Service Management - CMDB / CSDM Salary: $127k to $155k plus 15% bonus Location: Chicago, IL 3 days onsite 2 days Remote Selling Point: This is on the infrastructure side of ServiceNow (administration). Service mapping is key. This position is responsible for managing the population of the ServiceNow Configuration Management Database (CMDB) utilizing the ServiceNow CSDM model and Service Mapping of internal and external products. As a member of the Service Management team, this

Sr Business Analyst _Remote

Prudent Technologies and Consulting

Remote

Contract

Sr Business Analyst _Remote 12 months contract with Possible extension Bachelor s degree in Business Management, IT or related field Previous experience in Data Center industry is preferred but not required Minimum 7+ years of business analysis experience Working knowledge of customer portals/customer-facing web applications. Experience with Salesforce or similar CRM systems Experience with ServiceNow Expertise with Microsoft Office tools such as Visio, PPT, Word, etc. Ability to work independ

Scrum Master with PM exp(MDM, DWH, DevOps)

SGS Consulting

Remote

Contract

Description: Job Title: Scrum Master (Master Data Management) Candidate must be in Eastern time zone REQUIRED Fully Remote Required Highlights: **Certified SM in Safe agile**Must have experience managing multiple Scrum and Kanban teams simultaneously with Azure Dev Ops Boards (coordinating Sprints, Kanban board, loading backlog, dashboards, reporting and to manage budget in Clarity, develop status reports, contributes to portfolio reporting, etc. Job Overview: We are seeking a dynamic and exper

AI Governance Lead

Kforce Technology Staffing

Remote or Spring, Texas, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking an AI Governance Lead in Spring, TX. Overview: We are seeking a strategic and detail-oriented AI Governance Lead to support and enhance our enterprise AI governance framework. This role is pivotal in aligning AI initiatives with compliance requirements, operational workflows, and ethical standards. The ideal candidate will have a product management mindset, strong stakeholder engagement skills, and the ability to reconcile complex processes

Desktop Services Help Desk Representative I

ConsultNet, LLC

Remote or Atlanta, Georgia, USA

Full-time

Desktop Services Help Desk Representative I 12-month contract to hire Remote in Atlanta, GA until office space is secured; then hybrid (onsite Tues-Thurs) Pay Range: $20.00 - $25.00per hr. We are looking for a Desktop Services Help Desk Representative who applies the understanding and knowledge of information systems products and services to assist internal users. This role follows an 11:00 AM - 8:00 PM EST shift. In addition, you'll be part of a rotating schedule to cover Saturday mornings (

SailPoint Developer

Sureminds Solutions

Remote

Third Party, Contract

C2C Role Please share Profiles at Hi, Urgent need, Job Title: SailPoint Developer Location: Remote Mode : Contract (6+ Months) Max Rate - $47/hr on C2C Q Mandatory: Strong SailPoint IdenityIQ development experience. Minimum 5 - 8 years of SailPoint IdenityIQ technologies, concepts and features experience. Solid development skills on languages like Java, Beanshell. PowerShell is a plus. LifeCycle Event management coding experience along with able to describe the different phases of LifeCycle E

Tech Lounge Specialist

Compucom

Cambridge, Massachusetts, USA

Contract

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance. Our client is currently seeking a qualified Tech Lounge Specialist to join their team onsite in Cambridge, MA and provide end-user support at the Tech Lounge Walk-Up Desk. This role will work Monday to Friday, 8AM to 5PM EST. Duties and Responsibilities : Resolve customer issues Support two adjacent conference r

Now Assist

Multivision Inc-IL

Remote

Contract, Third Party

We are looking for Service Now Developer with good experience in Now Assist (minimum two products) 10+ Yrs of IT experience with 7+ years of Service Now Recent project experience in Now Assist with special focus on LLM and Multi Agent Chats Position is based out of Schaumburg IL - though locals are encouraged, remote options are available We also seek resources working in India for this

Science Logic/DevOps Engineer- 100% Remote

Motion Recruitment Partners, LLC

Remote or Arlington, Virginia, USA

Full-time

Science Logic/DevOps Engineer This company is looking for an Infrastructure Monitoring and AIOps Cloud Engineers with hands-on expertise in ScienceLogic SL1 to support the Department of Veterans Affairs (VA) under the Cloud Operations and Migration Services (COMS) program. This role focuses on enhancing, optimizing, and maintaining cloud application monitoring within the VA Enterprise Cloud (VAEC). Candidates must have strong experience with Amazon Web Services (AWS). The company is located in t

Open Shift Linux Engineer

Computershare

Canton, Massachusetts, USA

Full-time

Location: Canton, MA (Hybrid) In this position, you'll be based in the Canton office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex. We give you a world of potential Computershare has an exciting opportunity for a permanent full-time Open Shift Linux Engineer to join our Services Operations group as part of our Computershare Technology Services (CTS) team. A role