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CCaaS Architect

Beacon Hill Staffing Group

Remote

Contract

Bachelor's degree in computer science, IT, or engineering 10+ years' experience in Contact Center and UC environments 5 or more years of experience with software architecture and design within CCaaS systems Past titles may include Solutions Architect, Systems Architect, Technical Architect Defining overall CCaaS architectures including (but not limited to) networks, WFM, quality, AI tools, ACD, CRM Integration and IVR Ability to create designs that leverage legacy/on-premises solutions and

Network Voice Cisco UC IPT Consultant

IDC Technologies

Remote

Contract

Dear Applicant, Hope you are doing well We have an urgent requirement of Network Voice Cisco UC IPT with one of our global consulting clients. Kindly click to apply if you are available and interested in the job role mentioned below. Title: Network Voice Cisco UC IPT Location: 100% Remote Long Term Contract Job Description : PURPOSE OF THE JOB:Implementation of Cisco Unified communication software and servicesProvide hardware / software / network problem diagnosis / resolution via telephone/ema

Genesys Cloud Engineer

Beacon Hill Staffing Group

Remote

Full-time

As a Senior Genesys Engineer, you will lead the design, configuration, development, implementation, and support of Genesys technologies. You will serve as the technical point of contact for all cloud services consumed by the team and collaborate with other IT resources, internal business stakeholders, external clients, and vendors. Essential Duties and Responsibilities: Lead engineer for Genesys implementation and upgrade projects, working closely with Field & Support Engineering. Design, confi

VoIP Engineer III

Paladin Consulting, Inc.

Remote

Contract

Job Title: VoIP Engineer Work Location: Dallas, TX/Remote Duration: 6 month contract with option to extend or hire Education/Experience Required: Bachelor's Degree or equivalent work experience is required. Job Description: Conducts expert level technical communications assignments and projects for the Information Technology Department under minimal supervision. Directs or leads the work of others. Responsibilities : Provides expert level technical support for complex to highly complex Voi

systems analyst I - Starbucks Technology (remote U.S.)

Starbucks Coffee Company

Remote or Seattle, Washington, USA

Full-time

Now Brewing - systems analyst I! #tobeapartner From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others. This position contributes to Starbucks success by supporting technology solutions in support of technology initiatives, specializing in a focus on overall s

Infrastructure Engineer

Microtek Staffing Services

Remote

Full-time

Job Title : Infrastructure Engineer Job Duration : Full Time Job Location : Remote (Ohio) Job description : To provide infrastructure implementation & support services to a multi-site, mid-size enterprise level, multi-user, multi-server environment. Including but not limited to routing, switching, VoIP, virtualization, applications, carrier connectivity, infrastructure security, and monitoring systems. Essential Duties : Support Services (50-60%) Assist Core Infrastructure team with resolution o

IVR Lead Engineer (genesys)

A2C Consulting

Remote or Atlanta, Georgia, USA

Third Party, Contract

Overview Global Fintech Leader is in the midst of Enterprise Digital Transformation. Highly Visible Contact Center Optimization Program and requires a Senior Lead to take strategic ownership over IVR Solutions Architecture and Provision Delivery: all part of large scale cloud migration The Environment Global Fintech LeadWorld Class Contact Center InitiativeEnterprise TransformationC-Level Leadership The Role Candidate should have vast experience working with design and implementation of IVR cal