support Jobs in Massachusetts

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Technical Support Specialist

Techim INC

•

Remote

Full-time

Benchling application support experience, along with GxP background, CSV experience will be added advantage.Provide first-line application support for Benchling users, resolving technical and functional issues.Troubleshoot errors across Benchling modules including Notebook, Registry, Inventory, and Workflows.Escalate complex issues to engineering or product teams with clear documentation.Support deployments and usage in validated GxP environments .Ensure compliance with 21 CFR Part 11, FDA, and
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Posted 13 hours ago | Updated 13 hours ago

IT Desktop Support & Deployment Technician

GDK Services

•

Remote

Contract

Position: IT Desktop Support & Deployment Technician Location: Remote Project Description: We are looking for a positive and eager IT Integration Desktop Engineer who can be inserted within an already dynamic team and thrive. This role provides exceptional "White Glove" Level 1 desktop setup and support remotely to Clinicians during both client network and device cutovers and Business White Glove one on one support sessions. Responsibilities: Essential Functions: Build, configure, and ship new i
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Posted 14 hours ago

Applications Support Tech Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Support Tech Lead Analyst for its Tampa, FL location. Duties: Work with various internal data provider teams to review and resolve day over day data quality issues for Office of the Comptroller of the Currency, Federal Reserve Board daily regulatory reporting. Work closely with Financial Risk Shared Services users in resolving critical regulatory reporting submission day to day issues. Conduct user acceptance testing (UAT) with downstream users and other bus
Posted 3 days ago | Updated 12 hours ago

IT Technician - Desktop Support

DLA Piper

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Boston, Massachusetts, USA

Full-time

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let s see what we can achieve. Together. Summary Provides desk-side computer support, including hardware and software assistance, to end users. Location This position is located in our Boston office. Responsibilities Installs standard so
Posted 5 days ago

Senior Staff Software Engineer, Community Support Engineering

Airbnb

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Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: At Airbnb, we're reimagining how support is delivered at a global scale. The Community Support Engineering
Posted 13 days ago | Updated 12 hours ago

Sr Technical Engineer with Release Management and Production Support

Sonata Software North America

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Remote

Contract

Hi All, Please review the below job description for Sr Technical Engineer in Remote with our Pharma Client in USA. If you are comfortable, please share me your updated resume. Job Title; Sr Technical Engineer Duration: Fulltime / Contract Location: Remote Skills: Willing to take a Release Management and Production Support Job Description Strong technical background with hands-on experience in software development and system architecture.Proven track record of managing release processes and prov
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Posted 1 day ago

Technical Support Analyst (Medical Devices) - Cust Contract Admin

Pyramid Consulting, Inc.

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Remote

Contract

Immediate need for a talented Technical Support Analyst (Medical Devices) - Cust Contract Admin. This is a 12+months contract opportunity with long-term potential and is located in US (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-69451 Pay Range: $32 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities
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Posted 14 hours ago

Staff Software Engineer, Community Support Platform - Chatbot

Airbnb

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Remote

Full-time

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Community Support Platform (CSP) at Airbnb is a critical system that drives our customer support operat
Posted 60+ days ago | Updated 12 hours ago

Technical Support Analyst

TEKsystems

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Remote or Franklin, Wisconsin, USA

Full-time

Description We are hiring for a Service Desk Technician in Milwaukee, WI. Technicians in this role provide technical support within a contact center environment. Responsibilities include troubleshooting remote hardware, custom and commercial software, and connectivity issues. Support is delivered via phone and chat interactions using remote access software. The role involves assisting with Windows 10/11, Office 365, laptops, desktops, printers, mobile devices, and various in-house, commercial, a
Posted 1 day ago | Updated 7 hours ago

Production Support Lead

VDart, Inc.

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Boston, Massachusetts, USA

Contract, Third Party

Title: Production Support Lead Location: Boston, MA (Onsite) Contract: Long Term Job Description: Deep understanding of Unix, Cloud PAAS, Oracle SQL queries to take care of any intensive analysis. Good experience in Service Now ticketing tool for all Incidents, SRs, Problem Tickets and also Change/Problem Management Process. Good experience in DB Queries Be able to write queries including fair complexity. Good experience support environment Be able to understand ticket priorities, escalation mat
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Posted 18 hours ago

Technical Support Engineer

Vastika Inc.

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Lynn, Massachusetts, USA

Contract

Skills: Desktop Management - Infrastructure Services, Desktop, Laptop, L2 Tech Support, Windows 10/11 OS, Android/ Mac, MS Office, LAN/WAN, WiFi, VOIP Phone, ITIL MUST HAVE: 7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardwa
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Posted 18 hours ago | Updated 13 hours ago

L2 Tech Support

Enterprise Logic Inc.

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Lynn, Massachusetts, USA

Contract

Job Description 7+ years of experience in Desktop Management - Infrastructure Services (IS)Provide break/fix support for desktops, laptops, and peripheralsRe-image devices and reinstall/configure applications as neededTroubleshoot Windows OS, hardware, and enterprise applicationsCoordinate with third-party vendors for escalations and hardware replacementsDocument issues and resolutions in the IT service management system (ServiceNow, Remedy, etc.)Comprehensive understanding of PC hardware, softw
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Posted 17 hours ago

Support for Jenzabar and Blackboard

Meraki7 Inc

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Remote

Full-time

Position: Support for Jenzabar and Blackboard Location: USA-Remote Rate: As per Market (C2C/1099) Visa: H1b/Citizen Job description: Strategy and Leadership: Collaborate and communicate effectively with senior leaders, customers, internal partners, and external stakeholders. Lead and execute against the broader digital and technology vision and strategy, ensuring alignment with business goals. Develop and lead a visionary education application ecosystem strategy aligned with strategic busines
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Posted 6 days ago

Desktop Support Enginner

Balin Technologies LLC

•

North Adams, Massachusetts, USA

Full-time

Position: Desktop support Engineer Location: North Adams , MA(Onsite) Full Time Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW, Network, phone, audio/video, etc. Strong troubleshooting skills Install, configure, and troubleshoot laptops, PC's, and MAC's. Mobile device support experience is a plus Strong communications, troubleshooting and team playing skills Ability to work in a fast-paced and dynamic environment
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Posted 9 days ago | Updated 6 days ago

Support Services Project Manager

Amer Technology, Inc

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Remote or Baton Rouge, Louisiana, USA

Contract

Provide day-to-day project management support Create and publish project documentation, including project status reports, project schedules and plans, risks, issues and other documentation, as needed Plan for utilization of resources Meet with Management and Users to understand project goals and milestones Track Project milestones and deliverables throughout project life-cycle Provide and maintain detailed software/hardware maintenance documentation Act as liaison on behalf of OTS and in-scope
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Posted 10 hours ago

Support Engineer

BayOne Solutions

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Gloucester, Massachusetts, USA

Contract

Position: Lab Operations Support Engineer Location: Gloucester, MA (Onsite 100%) Duration: 12 months with Possible extension Pay Rate: $50 - $55/hr Key Responsibilities Install, configure, and maintain Windows client and server environments.Design, configure, and manage hardware including clustered and standalone servers, blade servers, VMware environments, and storage solutions (RAID, SAN technologies).Deploy and manage monitoring tools to ensure system health and performance.Apply patches and
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Posted 1 day ago

Senior Product Support Analyst

Dia Software Solutions

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Remote

Contract, Third Party

Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position? Direct client Req:: Need Senior Product Support Analyst Tx, Remote PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM ! Job Description: User Acceptance Testing (UAT): Develop and execute test plans, test cases, and test scripts based on business requirements.Coordi
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Posted 16 hours ago

IT Desktop Support & Deployment Technician

Alltech Consulting Services, Inc.

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Remote

Contract

IT Desktop Support & Deployment Technician Contract Role Location Remote USA Project Description: We are looking for a positive and eager IT Integration Desktop Engineer who can be inserted within an already dynamic team and thrive. This role provides exceptional "White Glove" Level 1 desktop setup and support remotely to Clinicians during both client network and device cutovers and Business White Glove one on one support sessions. Responsibilities: Essential Functions: Build, configure, and shi
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Posted 16 hours ago

IT Desktop Support & Deployment Technician

PamTen Inc

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Remote

Contract

Project Description: We are looking for a positive and eager IT Integration Desktop Engineer who can be inserted within an already dynamic team and thrive. This role provides exceptional "White Glove" Level 1 desktop setup and support remotely to Clinicians during both client network and device cutovers and Business White Glove one on one support sessions. Responsibilities: Essential Functions: Build, configure, and ship new integration devices. Process returns, update Asset Management records,
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Posted 16 hours ago

ITS Support Technician ? Long-Term Opportunity in Houston

iSphere

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Remote or Houston, Texas, USA

Contract

ITS Support Technician - Long-Term Opportunity in Houston with iSphere, a Top IT Consulting FirmLocation: Houston, TXJob Type: Full-Time | Long-Term EngagementCompany: iSphere - Trusted IT Consulting & Talent Solutions in HoustonIndustry: Information Technology | Technical Support | Field Services About the OpportunityiSphere, a premier IT consulting company in Houston, is seeking a dedicated ITS Support Technician for a long-term opportunity. This role is ideal for an experienced IT professiona
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Posted 17 hours ago | Updated 6 hours ago