support jobs in Massachusetts

Remote or Hagerstown, Maryland

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Today

If you have an affinity for complex technical systems, excellent communication and product troubleshooting skills, and enjoy working collaboratively, we may have the perfect role for you! As a Product Support Engineer , you will be using your skills and hands-on expertise to provide technical support and troubleshooting for our product and system prototypes. You'll be responsible for assessing our customer needs and determining the most appropriate technical solution for concept and prototype pr

Full-time

USD 85,768.30 - 117,931.40 per year

Technical Support Specialist II

Tewksbury, Massachusetts

•

Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Title: Technical Support Specialist II Location: United States Position Summary: Join our ambitious team at Thermo Fisher Scientific Inc. as a Technical Support Specialist II! In this customer service role, you will provide outstanding support to our customers, ensuring a flawless experience through timely troubleshooting and resolution of complex technical issues. You will collaborate with Field Service

Full-time

USD 32.00 - 43.00 per hour

Executive IT Support Liaison

Waltham, Massachusetts

•

Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description As an Executive IT Support Liaison, you are the primary contact for our Company Leadership Team. Your tasks encompass solving technical challenges, addressing security matters, and managing technology. Key Responsibilities Operational Excellence & Support Delivery Serve as the primary technical support liaison for CLT representatives and their administrative aides, providing outstanding responsiveness and issue

Full-time

USD 91,700.00 - 120,000.00 per year

Desktop Support Technician

Boston, Massachusetts

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Today

Description The IT Support Engineer plays an integral role in maintaining operations of our IT services and productivity of our end users. The IT Support Engineer will be actively involved in both daily operations as well as project related work. Daily operations will entail coordination and execution of technical support services for users of the company's IT systems including incident and request response and resolution. These activities include responding to user problems for both software an

Full-time

USD 38.00 - 38.00 per hour

Desktop Support Technician

Andover, Massachusetts

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Today

Position Summary The Desktop Support Team Lead will oversee a team of helpdesk and desktop support technicians, serving as the primary escalation point for technical issues and managing scheduling and workload distribution. This role combines leadership responsibilities with advanced technical expertise in Windows and macOS environments, identity and access management, and enterprise device management solutions. Key Responsibilities Lead and mentor a team of helpdesk and desktop support techn

Full-time

USD 30.00 - 35.00 per hour

Desktop Support Technician

Waltham, Massachusetts

•

Today

Description The Desktop Support Technician is responsible for providing on-site technical support to end users for hardware, software, and network-related issues. This role involves troubleshooting, diagnosing, and resolving IT problems efficiently to ensure minimal disruption to business operations. The Desktop Support Technician serves as a key point of contact between the IT department and employees, delivering high-quality customer service and technical expertise. Key Responsibilities Respon

Full-time

USD 30.00 - 30.00 per hour

Digital Support Engineer

Remote or Idaho

•

Today

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description The position Due to our growth we are looking for an experienced Digital Support Engineer to be added to our MSD (Materials and Structural analysis Division) Service, to deal with IT and infrastructure related matters. Location: Idaho - REMOTE ONLY In this position in the MSD division you will work close together with Sales and support organization to ensure a smooth introduction, delivery and support of our d

Full-time

Onsite Support Technician

Walpole, Massachusetts

•

Today

Description: High Level: Provide daily onsite IT support at the Walpole, MA site. (5 days a week onsite, 8 hours per day M-F) Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), Networking & Servers physical topology, cabling, and troubleshooting, and specific manufacturing facility IT device support such printers, and handheld scanners, etc. Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks/rounds a

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Contract

$46-58

IT Support Specialist

Cambridge, Massachusetts

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Today

Job ID: 2511856 Location: CAMBRIDGE, MA, US Date Posted: 2025-11-24 Category: Information Technology Subcategory: Site Support Schedule: Full-time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: No Description SAIC is looking for outstanding IT candidates to join our Defense & Civilian Sector in support of the Department of Transportation. SAIC leads the way to provide customer-centric IT Servic

Full-time

USD 40,001.00 - 80,000.00 per year

IT & Classroom Technology Support Technician

Cambridge, Massachusetts

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Today

IT & Classroom Technology Support Technician Location: Cambridge, MA (On-site) Overview We are seeking a well-presented, customer-focused IT & Classroom Technology Support Technician with a strong passion for technology. This role is ideal for someone who thrives in a fast-paced academic environment, enjoys troubleshooting, and takes pride in delivering exceptional service. You will be the first point of contact for classroom technology issues, ensuring faculty, staff, and students have a seamle

Full-time

USD 25.00 - 30.00 per hour

Support Engineer - Support Engineer II

Westborough, Massachusetts

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Today

Job#: 3012967 Job Description: Job Title: Manufacturing Test Engineering Technician Location: onsite in Westborough MA Duration - 6 month contract Pay Rate: $20 - $30 hourly Job Description: MSP - Manufacturing Test Engineering Technician We are looking for a technician for 6 months that can come in and support an Engineer developing a manufacturing test process for a Mechatronics machine that inducts and labels packages. This test solution will be focused on Control Panels, conveyance, pr

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Full-time

USD 20.00 - 30.00 per hour

Mobile Device Deployment and Support Analyst

Boston, Massachusetts

•

Today

Location: Boston, MA Salary: $40.00 USD Hourly - $42.00 USD Hourly Description: Job Title: Mobile Device Deployment and Support Analyst Location: Boston, MA Duration: 07+ Months (Possibility of extension) Purpose and Scope: We are seeking a highly motivated and flexible Mobile Device Deployment and Support Analyst to coordinate and support the smooth, large-scale rollout of new enterprise tablets (primarily iOS/Apple) to end users across the organization. This role is critical to ensure all

Contract

USD 40.00 - 42.00 per hour

Mobile Device Support Analyst

Boston, Massachusetts

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Today

Job Description An enterprise-level technology team is seeking a Mobile Device Analyst to support the daily management, provisioning, and maintenance of mobile devices across the organization. This full-time, on-site role requires reporting to the office five days a week and includes travel to various field locations as needed. The Mobile Device Analyst will play a key role in supporting smartphones, tablets, MIFI devices, and machine-to-machine services. Working alongside the existing mobile s

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Full-time

40/hr - 42/hr

C-Suite / Executive IT Support Specialist

Waltham, Massachusetts

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3d ago

Role: C-Suite / Executive IT Support Specialist Location: Waltham, MA (Onsite) Type: Contract Duration: Long Term The IT VIP / C-Suite Support Specialist is responsible for providing white-glove, personalized IT support to executive leadership, including C-suite and senior-level stakeholders. This role ensures uninterrupted technology experience by proactively managing, supporting, and enhancing the digital tools, services, and devices used by VIP users. The role directly impacts executive produ

Easy Apply

Contract

$20 - $28

TMS Support Lead

Remote

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14d ago

Role: TMS Support Lead Location: Remote Experience: 12+ Years Top 3 Skills: 8+ years of experience in Manhattan/ McLeod Transportation Management System (TMS) applications.Production support experience is mandatory.Leading the support project for any TMS application. Job Description/ Responsibilities: Must have TMS experience preferably with McLeod and Ortec but other applications are also acceptable if there s firm grasp of TMS functionality and terminologies.Must be able to manage team across

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Third Party, Contract

Depends on Experience

Mobile Device Deployment & Support Analyst

Boston, Massachusetts

•

Today

job summary: We are seeking a highly motivated and flexible Mobile Device Deployment and Support Analyst to coordinate and support the smooth, large-scale rollout of new enterprise tablets (primarily iOS/Apple) to end users across the organization. This role is critical to ensure all operational staff are successfully equipped and trained on their new mobile devices. Principal Duties and Responsibilities The primary focus is hands-on support, deployment assistance, and troubleshooting during

Contract

USD30 - USD40

IBM Tririga Support Analyst

Remote

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2d ago

Job Title : IBM Tririga Support Analyst Location : Austin, TX 78753 or Sunnyvale, CA 94085 (Remote) Duration : 12+ Months Detailed JD (Roles and Responsibilities) Support Lead experienced in IBM TRIRIGA and role involves providing technical support , incident resolution, system administration and enhancement support for applications. Key Responsibilities:Provide support for IBM TRIRIGA Application Suite, ensuring high system availability and timely resolution of issues.Manage different Tririga m

Easy Apply

Contract

Depends on Experience

Desktop Support Engineer

Boston, Massachusetts

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7d ago

Overview: As a Service Desk Engineer specializing in healthcare IT applications support, you will play a crucial role in providing technical assistance and support to healthcare professionals using IT systems and applications. Your primary responsibility will be to handle incoming support requests via phone, email, or through a ticketing system like ServiceNow. You will troubleshoot issues, provide guidance, and escalate complex problems as needed to ensure timely resolution and minimize downtim

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Full-time

Depends on Experience

Desktop Support Analyst

Cambridge, Massachusetts

•

Today

Description We are looking for an experienced Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide comprehensive IT support to both office and lab environments, handling technical escalations and ensuring smooth operations for onsite employees. This is a long-term contract position offering the opportunity to contribute to various IT projects while maintaining a high level of service. Responsibilities: Deliver Tier 1 to Tier 2.5 technical support

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Contract

USD 22.16 - 25.66 per hour

GXP APPLICATION SUPPORT TECH LEAD

Hybrid in Boston, Massachusetts

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13d ago

Immediate need for a talented GXP APPLICATION SUPPORT TECH LEAD. This is a 06+ months contract opportunity with long-term potential and is located in Boston, MA (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-91456 Pay Range: $90 - $100/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Support and maintain

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Contract

$90 - $100

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support jobs in Massachusetts, USA