support Jobs in New Mexico

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Customer Technical Support Representative

Thomson Reuters U.S. Inc.

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Remote or Eagan, Minnesota, USA

Full-time

Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the call tracking database.Respond to customers' inquiries relating to technical issues with software, online or electronic products.Filter and escalate inquiries as appropriate..Track inquiry resolution progress and where appropriate proactively call customers with a status update or resolution.Follow the
Posted 28 days ago | Updated 1 hour ago

Multi-Vendor Siemens X-ray Technical Support Engineer

GE Healthcare

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Remote

Full-time

Job Description Summary The Siemens X-ray/Vascular Technical Support Engineer I (TSE I) drives customer satisfaction through Service Excellence by providing technical support and counsel both remote and onsite to Field Service Engineers (FSE's), Client Service Technicians (CST's), and Customers experiencing system performance issues. This position is the technical resource for all service-related escalations regarding the Siemens X-ray/Vascular product family should include expertise on the foll
Posted 26 days ago | Updated 1 hour ago

IT End-User Support Specialist

Virginia Jobs

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Remote or Richmond, Virginia, USA

Full-time

Title: IT End-User Support Specialist State Role Title: 39112 Hiring Range: Up to $65,000 Pay Band: 5 Agency: Dept Behavioral Health/Develop Location:Central Office Agency Website:;br> Recruitment Type: General Public - G Job Duties The Department of Behavioral Health and Developmental Services (DBHDS) is seeking an experienced individual to serve as an IT-End User Support Analyst. This position will be responsible for providing excellent customer service to users for desktop, peripheral and Au
Posted 5 days ago | Updated 1 hour ago

Data Science Support Lead

Noblis

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Remote or Lorton, Virginia, USA

Full-time

Responsibilities This position serves as the Advisory and Assistance Services (A&AS) Data Science Support Lead for the Defense Threat Reduction Agency (DTRA), Cooperative Threat Directorate (CT), Mission Integration Department (CT-MI). The DoD Cooperative Threat Reduction (CTR) Program's mission is to (1) prevent the proliferation or use of WMD by working with partner nations to secure, eliminate, detect, interdict, and protect against WMD and related materials; and (2) build partner nation cap
Posted 47 days ago | Updated 1 hour ago

Engineer - Developer Experience and Support

Rockwell Automation

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Remote or Mayfield Heights, Ohio, USA

Full-time

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world
Posted 49 days ago | Updated 1 hour ago

Technical Support Engineer - Americas, Reuters

Thomson Reuters U.S. Inc.

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Remote or New York, New York, USA

Full-time

In this role, you will serve as a trusted advisor to customers, guiding them through pre-sales technical consultations to implementation while offering expert support for complex technical issues. The position enables seamless onboarding, solution design, technical sales support, and post-sales issue resolution for Reuters' global clientele, encompassing video, streaming, broadcast, and content delivery solutions. This role requires a comprehensive understanding of media workflows, content distr
Posted 31 days ago | Updated 1 hour ago

Applications Support Technical Lead Analyst

Citi

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Remote or Tampa, Florida, USA

Full-time

Citibank, N.A. seeks an Applications Support Technical Lead Analyst for its Tampa, FL location. Duties: Design and develop ETL processes in Ab Initio based on business requirements from Corporate Tax Business Analysts and users. Analyze and estimate new requirements and document solutions. Participate in meetings with Business Analysts, providing experience, domain knowledge, and technical knowledge to reach an optimal solution. Test and perform tuning of Ab Initio and Oracle processes. Devise
Posted 28 days ago | Updated 1 hour ago

Principal Software Engineer - Clinician Support & Performance

CVS Health

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Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w
Posted 57 days ago | Updated 1 hour ago

Engineer Application Support

Copeland

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Remote

Full-time

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology th
Posted 54 days ago | Updated 1 hour ago

TECHNICAL SUPPORT REPRESENTATIVE (Full-Time & Part-Time)

MCI Companies

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Las Cruces, New Mexico, USA

Full-time

POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally represent some of the most recognizable bran
Posted 45 days ago | Updated 1 hour ago

Senior Network Support Engineer - Federal

Cisco Systems, Inc.

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Remote or Austin, Texas, USA

Full-time

Who We Are Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and
Posted 48 days ago | Updated 1 hour ago

Senior Technical Program Manager, Support Learning

Snowflake Inc.

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Texas, USA

Full-time

Build the future of the AI Data Cloud. Join the Snowflake team. This Senior Technical Program Manager, Support Learning role will be responsible for designing and implementing learning experiences for the Global Support organization. This includes implementing a framework for designing and developing learner-centric experiences focused on improving performance measures. This role will play a pivotal part in Snowflake's overall Support learning strategy, contributing to the effective development
Posted 32 days ago | Updated 1 hour ago

Applications Support Tech Lead Analyst

Citi

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Remote or Irving, Texas, USA

Full-time

Citibank N.A. seeks an Applications Support Tech Lead Analyst for its Irving, TX location. Duties: Promote stability and quality of technical support services in line with Citi's regional strategy and technology management policies. Troubleshoot application production issues including testing, maintaining, and monitoring incorporated systems and programs and provide key support for Citi's Liquidity and Cash Management Applications. Analyze complex problems and situations and propose critical te
Posted 41 days ago | Updated 1 hour ago

Network Support Engineer - Federal

Cisco Systems, Inc.

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Remote or Austin, Texas, USA

Full-time

Who We Are Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and
Posted 42 days ago | Updated 1 hour ago

Technical Support Analyst

Trimble Mobile Solutions

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Remote or Westminster, Colorado, USA

Full-time

Title: Technical Support Analyst Location: Remote, US Business Segment: Trimble Transportation & Logistics What You Will Do The Technical Support Analyst is responsible for in-depth troubleshooting and research with Trimble Transportation products and TMS solutions for our customers while supporting internal teams. This includes providing an outstanding customer experience via phone, email, chat, and web-based applications by handling customer issues related to supporting, upgrading, and usag
Posted 20 days ago | Updated 1 hour ago

Work from Home Motors & Power Transmission Technical Product Support Specialist

Grainger

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Illinois, USA

Full-time

Work Location Type: Remote About Grainger: W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two busine
Posted 42 days ago | Updated 1 hour ago

Engineering Application Support - Electrical Engineering

Lockheed Martin Corporation

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Remote or Grand Prairie, Texas, USA

Full-time

Job Description Plans, conducts, and coordinates software support activities for electrical engineering's applications. The applications include PCB ECAD, FPGA, and Microelectronics design and simulation software tools. Designs, develops, documents, tests, and debugs software that contains logical and mathematical solutions to business/mission problems or questions in computer language for solutions by means of data processing equipment. Applies the appropriate standards, processes, procedures,
Posted 37 days ago | Updated moments ago

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

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Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv
Posted 60+ days ago | Updated 1 hour ago

Quanum Enterprise Application Support Engineer (Hybrid Opportunity)

Quest Diagnostics Inc.

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Remote or Deerfield, Ohio, USA

Full-time

Overview This position is primarily responsible for working with customers to provide support for the company's patient document management system, Quanum ECS (ChartMaxx), including embedded third-party software and hardware. Quanum ECS (ChartMaxx) is a mission critical, client/server application involving Windows and web user interfaces, document management, workflow, Oracle, Linux servers, and hierarchical storage management. Responsibilities Providing timely and accurate remote support for
Posted 34 days ago | Updated 1 hour ago

Technical Support Specialist

Marmon Holdings Inc

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Cleveland, Ohio, USA

Full-time

THE SCOTTCARE CORPORATION As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. At ScottCare, our mission is to empower healthcare professionals with cutting-edge cardiopulmo
Posted 26 days ago | Updated 1 hour ago