support Jobs in New Mexico

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Lead Support Technician

Accroid Inc

Rio Rancho, New Mexico, USA

Part-time

Qualifications: 5+ years of technical experience, with prior Lead or Supervisory experienceStrong leadership, multitasking, and coaching abilitiesExceptional customer service and communication skillsExperience with Microsoft Outlook, Excel, Word, Windows 8 and 10Technical certifications a plus (e.g., CompTIA A+)Able to lift up to 35 lbs. soloComfortable with extended periods of walking, standing, sitting, kneeling, or crawling

Senior eDiscovery Support Analyst

VRTek Consulting

Remote

Contract

Details: As the Senior eDiscovery support analyst, you will be responsible for supporting CLCA s eDiscovery hosting platforms Relativity and RelOne. Your responsibility is to provide the best customer experience for users, both internal and external. You will play an important role in designing, implementing, deploying and supporting those platforms. You will work closely with various teams such as Client Services, Data Management, Development, and Infrastructure. Also work closely with vendors

Medical Device Technical Support Specialist (Hybrid)

Stryker

Remote or Portage, Michigan, USA

Full-time

Work Flexibility: Hybrid We are hiring for 2 roles. As a Medical Device Technical Support Specialist (Hybrid), you'll be at the forefront of delivering exceptional customer experiences by supporting innovative medical technologies. In this dynamic, customer-facing role, you'll troubleshoot product issues, analyze implementations, and recommend tailored solutions that align with both technical specifications and patient care needs. You'll act as a trusted on-site partner, helping customers opti

Telephone Support

DevCare Solutions

Remote or Rocky Mount, North Carolina, USA

Contract, Third Party

Responsibilities Manage moves, adds, and changes telephony services.Install, test, troubleshoot, and upgrade telephone infrastructure and equipment.Lead incident and problem resolution for telephony issues via ServiceNow.Conduct site surveys and design field telephony infrastructure.Create and maintain comprehensive documentation for telephony processes.Train users on new phone features.Assist with computer network field infrastructure as needed.

Technical Support Specialist

Talent Groups

Remote

Contract

Title: Technical Support Specialist Location: Westminster, CO (80021) / Remote Employment Type: 6-Month W2 Contract (No C2C or Sponsorship) Join a leading enterprise software company in Westminster, CO, as a Technical Support Specialist. Ideal candidates should have previous experience in high-volume technical support settings, proficiency in Microsoft Excel and Word, and effective customer communication skills. Requirements: 2 years of experience in chat, email, and phone customer support, demo

Technical Support Specialist

Phoenix Staff, Inc.

Albuquerque, New Mexico, USA

Full-time, Contract

Title: Technical Support Specialist Location: Onsite in Albuquerque, NM Our client is a leading provider of innovative solutions in the renewable energy sector, with over 30 years of experience. We're looking for dynamic, self-motivated individuals who are passionate about providing top-notch IT support. If you enjoy troubleshooting and solving technical issues while delivering outstanding customer service, this opportunity could be the perfect fit for you! What You ll Do: As a Technical Support

Telephony Support Field Specialist

Infinite Computing Systems, Inc.

Remote

Third Party, Contract

Summary:This 12-month role supports statewide telephony operations, including setup, troubleshooting, and user support for telephone systems. Remote work is allowed, but frequent onsite work in Raleigh and statewide travel are required (personal vehicle only). Responsibilities:Manage phone system changes (adds/moves/deletes) Perform site surveys and equipment installs Troubleshoot phone system issues Lead incident resolution and ticket routing Create and update technical documentation Train fiel

Slack and Zoom Administrator

Shrive Technologies LLC

Remote

Third Party, Contract

Experience in slack and zoom with zoom contact center experience, should be able to setup new environment, upgrade, maintain the existing environment. Should have minimum of 8 years of Administration and implementation experience in Slack and Zoom. Should be able to setup Zoom contact center and slack in a new environment. Troubleshoot and resolve complex Slack and zoom issues, including integrations, API failures, user permission conflicts, and performance bottlenecks. Handle escalations from L

DB2 z/OS Support

MVP Consulting Plus

Remote or Albany, New York, USA

Full-time

DB2 z/OS Support: This position is remote support! First week of work is required to be onsite in Albany, remaining will be remote. Must be comfotable coming onsite for in person interview. DB2 Version upgrade planning, coordination, and implementation for current and future releases all agenciesDB2 Performance tuning (buffer pools, storage, I/O times etc)Software Maintenance & Upgrades (CA tools etc)Contingency Recovery and System Backup & RecoveryMaintain, resolve and monitor DB2 system level

Mainframe Control-M Systems Production Support Engineer - ONLY W2

nTech Solutions

Remote or Herndon, Virginia, USA

Contract

ONLY W2ONLY W2ONLY W2 Title: Mainframe Control-M Systems Production Support Engineer Location: Reston, VA 20191 (Hybrid) Duration: 9 Months Contract + Extension Job Description: Terms of Employment: W2, Contract, 9-monthsThis is a hybrid role, primarily remote but requires a commutable distance to Reston, VA.Candidates must be willing to come on-site to the Reston, VA office at least once per quarter for meetings and specifically for the second round in-person interview.Overview & Key Responsibi

Murex Support Engineer

Alltech Consulting Services, Inc.

Remote

Contract

Job Title: Murex Support Engineer (3+ Years Murex Experience) Location: Remote (Preferred: EST or nearshore to NYC) Duration: 6 Months (Option to Extend) Interview Mode: Microsoft Teams Role Summary: We are looking for a Murex Support Engineer to assist in the day-to-day support, troubleshooting, and environment operations of a large-scale Murex MX.3 platform. This role is ideal for candidates with around 3 years of hands-on Murex experience who want to build deeper technical expertise while sup

Fully Remote-Urgent role as "Customer Service Analyst/ Contact Center Support-CH

Empower Professionals

Remote

Contract

Pay rate: $13.50 on W2 Max Role: Customer Service Analysts/ Contact Center Support Duration: 12+ Months Location: Remote (The candidates should be located in any of these states: Alaska, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Nevada, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, and Wisconsin) Note: Remote worker verification process to be put

Internal Customer Tech Support A4-IT

Oracle Corporation

Farmington, New Mexico, USA

Full-time

Job Description As a member of this fast-paced, leading edge database/applications company, work with the team to deliver real time 24x7 enterprise-wide technical support for internal and/or external customers. This includes, but is not limited to: user support of business applications, troubleshooting of technical problems and acting as a liaison between customers and resolving groups. Responsibilities As a member of the Help Desk, provide first-level phone support to internal employees and/

Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Technical training and support engineer and have th

Sr Technical Operations Training & Support Specialist

Thermo Fisher Scientific

Remote or Greenville, North Carolina, USA

Full-time

Work Schedule Flex Shifts 40 hrs/wk Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Loud Noises (Equipment/Machinery), Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Position Summary: Join Thermo Fisher Scientific Inc. as a Sr Technical training and support engineer and have the unique opportunity to build, grow, and share your expertise in the manuf

Softeon WMS Support Specialist

CSI Consulting

Remote

Third Party, Contract

1005 Remote project Softeon WMS Support Specialist Roles and Responsibilities: Provide techno-functional support for Softeon WMS across multiple warehouse operations.Troubleshoot and resolve issues related to order management, picking, packing, and shipping processes.Collaborate with cross-functional teams including operations, IT, and business stakeholders to ensure smooth WMS operations.Lead and mentor a small team of support analysts or developers.Analyze and optimize warehouse processes to i

Softeon WMS Support Specialist

Talent Groups

Remote

Contract, Third Party

Provide techno-functional support for Softeon WMS across multiple warehouse operations.Troubleshoot and resolve issues related to order management, picking, packing, and shipping processes.Collaborate with cross-functional teams including operations, IT, and business stakeholders to ensure smooth WMS operations.Lead and mentor a small team of support analysts or developers.Document support procedures, configurations, and knowledge base articles.Coordinate with offshore teams for knowledge transf

Tagetik troubleshooting and Support consultant - Remote

TrustMinds, Inc.

Remote

Contract

Tagetik troubleshooting and Support Consultant This is a 6-12 months CTH role. Tagetik certified is basically A MUST 5 years experience in Tagetik implementation or supportCertified Tagetik Professional is preferredHands-on experience: Detail your practical experience with CCH Tagetik, including implementations, configurations, and working with specific modules.Module proficiency: Mention your experience with modules like Consolidation, Budgeting & Planning, Financial Close, and Disclosure Manag

Softeon WMS Support Specialist

IT-SCIENT

Remote

Contract, Third Party

Position: Softeon WMS Support Specialist Location: Remote Duration: Contract C2C Roles and Responsibilities: Provide techno-functional support for Softeon WMS across multiple warehouse operations.Troubleshoot and resolve issues related to order management, picking, packing, and shipping processes.Collaborate with cross-functional teams including operations, IT, and business stakeholders to ensure smooth WMS operations.Lead and mentor a small team of support analysts or developers.Analyze and opt

Care Management Support Coordinator II

Pyramid Consulting, Inc.

Remote

Contract

Immediate need for a talented Care Management Support Coordinator II. This is a 06+ months contract opportunity with long-term potential and is located in Tampa, FL / Charlotte, NC / Hazard, KY / St. Louis, MO / Tempe/Phoenix, AZ(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-78523 Pay Range: $17 - $19/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depe