Product Support Analyst 3 (6043)
Remote • Posted 2 hours ago • Updated 2 hours ago

Connect Tech+Talent
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Job Details
Skills
- Texas Student Data System (TSDS)
- customer service
- training other team members
Summary
Product Support Analyst 3 (6043) Remote, Work Location With-in the United States 6 Months Contract
Required 8 Years - Texas Student Data System (TSDS): LEA/vendor-level experience working with the TSDS and its data collections. 8 Years - Customer Service: Experience in customer service, with strong communication skills. 8 Years - Collaboration: Strong ability to work closely with cross-functional teams. 8 Years - Communication: Excellent communication skills to effectively work with cross-functional teams. 8 Years - Attention to Detail: High level of accuracy and attention to detail in all documentation tasks. 8 Years - Training and Support: Experience in training other team members.
Preferred 8 Years - Software Documentation: Familiarity with documenting software issues, release notes, and technical guides. 8 Years - Technical Writing: Proven experience in creating clear, concise, and comprehensive technical documentation.
- Dice Id: RTL98771
- Position Id: 8876635
- Posted 2 hours ago
Company Info
About Connect Tech+Talent
ConnectTel, Inc. is a privately held software engineering company established in 1996. Headquartered in Austin, Texas, ConnectTel has earned its reputation as a reliable and high quality solutions provider for technology companies and state agencies. For over 14 years, ConnectTel has been solving business problems through Information Technology from its toughest Enterprise Class clients (DELL, AMD, ERCOT, FREESCALE, WAYNE, TWDB, ERS, & DADS) to the small business owner.
Whether it's by providing quality IT Staffing Services (Direct Placement and Staff Augmentation), IT Consulting, or successfully completing Deliverables Based IT Projects, ConnectTel strives to provide innovative solutions without compromising quality, cost, and time.
Our extensive professional network of local IT specialists can be leveraged to expedite critical staffing, consulting, or project needs. Additionally, our local executives and account team are accessible. They can be mobilized by you on short notice for initial consultation meetings, follow up meetings, as well as triage situations.
ConnectTel's consultants have an in-depth understanding of various technologies and strive to provide the customer with the best solution for their problem. With its focus on details and meticulous planning, ConnectTel has been able to successfully complete critical projects for various government agencies and fortune 500 clients.
In addition, ConnectTel's senior partners leverage over 50 years experience in the rapidly changing information technology field. Their vision, experience, and technical knowledge allow ConnectTel to continue providing its customers with the highest quality IT solutions and staff.
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