Clinical Application Support Specialist

Description

The Clinical Applications Support Specialist is the key support resource for all clinical software systems, serving as the link between clinical operations and technology.

This role is a Hybrid work schedule based in Albuquerque, New Mexico, Dallas, Texas or Milwaukie,WI

This role supports, implements, and optimizes applications such as EHR, insurance verification, dictation, and scheduling tools to ensure clinicians have the technology needed for safe, efficient, high-quality care.

You'll work closely with clinicians, IT teams, and vendors to troubleshoot issues, improve workflows, support upgrades, and deliver training.

Success requires strong clinical understanding, technical skill, and excellent communication in a fast-paced healthcare environment.

Essential Responsibilities

Serve as primary support contact for all clinical applications.

Troubleshoot and resolve complex system and workflow issues.

Train clinicians and staff on proper and effective system use.

Analyze workflows and recommend improvements.

Support provider documentation, dictation, and transcription workflows.

Conduct audits to ensure data accuracy and compliance.

Maintain documentation, workflows, and training materials.

Collaborate with IT and vendors on issues, upgrades, and enhancements.

Communicate system updates, downtime, and resolutions to staff and leadership.

Provide onsite support through regular facility travel.

Participate in 24/7 on-call rotation.

Perform other duties as assigned.

Requirements

Interviews are currently being conducted for immediate consideration please apply

The successful Clinical Application Support Specialist will have:

Bachelor's in healthcare, IT, or related field OR

Minimum 3 years' experience in a clinical, rehab, or healthcare setting.

IT, troubleshooting, or project management experience preferred.

Licenses/Documentation:

Valid driver's license, acceptable driving record, and insurability.

Skills & Abilities

Strong critical-thinking and problem-solving skills.

Ability to teach complex concepts to diverse skill levels.

Understanding of clinical applications and workflows.

Proficiency with Microsoft O365, Windows 10, Windows Server.

Experience managing user accounts and permissions.

Ability to maintain confidentiality.

Strong time-management and collaboration skills.

Ability to travel as needed.

Background and drug test required prior to employment.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.