support Jobs in Washington

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Enterprise IT Support Officer - Installer

ManTech

Herndon, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Installer (Switch Technician / VIST) to join our team in Herndon, VA. In this role, you will support a Dedicated Support Team supporting the Voice Program Recap Office (VPRO) installing network equipment, telephones (VoIP, analog, ISDN), voice media gateways and associated service modules. Responsibilities include, but are not limited to: Offer continued support to customers for troubleshooting and a

Cloud Migration Application Support, TS/SCI with Polygraph

General Dynamics Information Technology

Bethesda, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Software Development Job Qualifications: Skills: AWS Tools, Data Integration, Java Certifications: None Experience: 6 + years of related experience ship Required: Yes Job Description: Seize your opportunity to make a personal impact as a Cloud Migration Application Support supporti

Mobility/Desktop Support Technician - Placement

Apex Systems

Washington, District of Columbia, USA

Full-time

Job#: 2065469 Job Description: Position: Mobility/Desktop Support Technician Location: Pentagon Duration: 6+ month contract Clearance: Ability to obtain and hold a DoD Secret Clearance Description: As a Intune Mobile Device Management (MDM) Mobility/Desktop support tech, you primarily will assist with transition of mobility users from Blackberry Unified Endpoint Management (BUEM) to MS Intune. In addition, you will provide level 1 & 2 break/fix support, with a focus on mobile device manageme

Enterprise IT Support Officer (EITSO) - Equipment & Video Installation Technician

ManTech

Herndon, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Equipment & Video Installation Technician to join our team in Herndon, VA. In this role, you serve on a Dedicated Support Team of Network Video Installers supporting the StreamIT project. You will install network equipment, video media gateways and associates service modules. Responsibilities include, but are not limited to: Interface with end customers, providing expert support for classified and un

Tier 2 Support Specialist - Junior

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Junior to provide essential IT support to the USDA Customer Experience Center (CEC). This role involves assisting end users with technical issues, managing service tickets, and ensuring timely and effective resolutions to maintain a seamless IT environment. The position is on-site, supporting USDA's commitment to high-quality, accessible IT services. Duties & Responsibilities Respond to end-user technical support request

Enterprise IT Support Officer - Location Support Center

ManTech

Herndon, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide technical support and customer service to the customers users of computer applications and hardware (e.g., PCs, servers, mainframes). Responsibilities include, but are not limited to: Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents

Enterprise IT Support Officer - Location Support Center

ManTech

Herndon, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Enterprise IT Support Officer (EITSO) - Location Support Center (LSC) to join our team in Herndon, VA. In this role, you will provide technical support and customer service to the customers users of computer applications and hardware (e.g., PCs, servers, mainframes). Responsibilities include, but are not limited to: Using ITIL-based processes to streamline the ingestion, triage, categorization, action, and resolution for incoming incidents

Tier 2 Support Specialist - Mid

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 2 Support Specialist - Mid to provide in-depth technical support for the USDA Customer Experience Center (CEC). The role requires expertise in troubleshooting and resolving incidents, managing change requests and work orders, and supporting on-site and remote IT services. This role operates under general supervision to deliver consistent and high-quality support, maintaining USDA's IT standards and ensuring reliable, effective end-user service

Junior Computer Support Technician

Leidos

Reston, Virginia, USA

Full-time

Description The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule is as follows: Thursday: 06:00AM-2:30PM Friday: 06:00AM-2:30PM Saturday:

Junior Computer Support Technician

Leidos

Reston, Virginia, USA

Full-time

Description The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule is as follows: Sunday: 10PM-06:30AM Monday: 10PM-06:30AM Tuesday: 10PM-06

Junior Computer Support Technician

Leidos

Reston, Virginia, USA

Full-time

Description The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA. Work Schedule is as follows: Monday: 06:00AM-02:30PM Tuesday: 06:00AM-02:30PM Friday: 1

Senior Technical Support Engineer, USG, XSIAM

PaloAlto Networks

Reston, Virginia, USA

Full-time

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of

Tier 3 Senior Support Specialist (Team Lead)

Decisionpoint Corporation

Washington, District of Columbia, USA

Full-time

Overview DecisionPoint Corporation is seeking a Tier 3 Senior Support Specialist (Team Lead) to provide expert IT support and team leadership for the USDA Customer Experience Center (CEC) Tier 3 end-user services. This role involves managing escalated support issues, guiding Tier 2 teams, and ensuring that all technical support aligns with USDA standards and service level agreements. The position is on-site at designated USDA facilities to support seamless and high-quality service delivery. Duti

Sr. Technical Support Engineer, United States Government

PaloAlto Networks

Reston, Virginia, USA

Full-time

Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who are as committed to shaping the future of cybersecurity as we are. Who We Are We take our mission of

Location Support Center (LSC) Project Manager

ManTech

McLean, Virginia, USA

Full-time

ManTech seeks a motivated, career and customer-oriented Location Support Center (LSC) Project Manager to join our team in McLean, VA. In this role, you will lead project execution, coordinate teams, resolves issues, and ensure timely delivery while managing resources, schedules, and customer KPIs. Responsibilities include, but are not limited to: Develops the strategy for project execution providing coverage from 6:00 a.m. - 6:00 p.m. Utilizes expertise and leadership skills to direct staff an

IT Support Specialist II

Kratos Defense and Security Solutions, Inc.

Herndon, Virginia, USA

Full-time

Job Description Kratos is looking for an IT Support Specialist 2 onsite at their Herndon, Virginia location. Kratos Defense & Security Solutions, Inc. (NASDAQ:KTOS) develops and fields transformative, affordable technology, platforms, and systems for United States National Security related customers, allies, and commercial enterprises. At Kratos, we encourage an entrepreneurial spirit balanced with discipline. We work hard, and take care of our customers, employees and families. Recognized as

Cloud Support Engineer

Dunhill Professional Search

Elkridge, Maryland, USA

Full-time

Cloud Support Engineer Elkridge, MD **U.S. Citizenship Required** The Cloud Support Engineer will serve as a part of the incident management team in a 24x7 Microsoft Azure environment. Candidate will diagnose, mitigate and/or escalate system issues to maintain a high level of system/platform availability. Candidate will serve as a part of the assigned Microsoft work streams and will require an understanding of core Windows Azure components and tools to diagnose issues. TS/SCI w/FSP clearance

Sr. Technical Support Engineer, United States Government, VM Specialist

PaloAlto Networks

Reston, Virginia, USA

Full-time

Company Description To comply with U.S. federal government requirements, U.S. citizenship is required for this position. Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we're looking for innovators who

Helpdesk Support Section Lead

Cayuse Shared Services

Joint Base Andrews, Maryland, USA

Full-time

Overview Primary Focus The Helpdesk Support Section Lead will provide daily support to local and remote users supporting ANGRC. All duties and responsibilities performed in accordance with the Core Values of Cayuse. Responsibilities Job Responsibilities Shall support Help Desk operations and maintenance.Responsible for the application of system analysis techniques and procedures, includingconsulting with users, to determine hardware, software or system functional specificationsMeet daily IT op

Security Support Specialist - TS/SCI w/Poly

General Dynamics Information Technology

Bethesda, Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Security Job Qualifications: Skills: Database Security, Personnel Security Management, Security Information, Security Management, Security Practices Certifications: None Experience: 8 + years of related experience ship Required: Yes Job Description: YOUR IMPACT Own your opportunit