tier 1 help desk technician Jobs

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Help Desk Analyst - M

Next Step Systems

Chicago, Illinois, USA

Full-time

Help Desk Analyst, Chicago, IL The Help Desk Analyst is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Help Desk Analyst Responsibilities: - Be the primary person for various enterprise systems. - Image PCs utilizing a pro

Remote Helpdesk Support Technician (Active Directory)

The Reynolds and Reynolds Company

Remote or Raleigh, North Carolina, USA

Full-time

*This is a remote position* *Shift: Monday-Friday 8am-5pm EST* Proton Dealership IT, an affiliate of Reynolds and Reynolds, is looking for a customer driven IT Helpdesk Support Technician. In this role you will be the first line of contact for all customers and will be tasked with solving a variety of client issues with rapid resolution. As an IT Helpdesk Support Technician you will focus on strengthening client relationships by working one-on-one with customers via phone, guiding them through t

Technical Support Specialist - M

Next Step Systems

Chicago, Illinois, USA

Full-time

Technical Support Specialist, Chicago, IL The Technical Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. Technical Support Specialist Responsibilities: - Be the primary person for various enterprise sys

IT Support Specialist - M

Next Step Systems

Chicago, Illinois, USA

Full-time

IT Support Specialist, Chicago, IL The IT Support Specialist is primarily responsible for first-line support to firm users and any guests to the office. This position works hard to give the best user experience on every interaction. It is the face of the IT Department. This position works closely with firm employees in all areas. This position is 100% Onsite and NOT open for Remote. IT Support Specialist Responsibilities: - Be the primary person for various enterprise systems. - Image PCs uti

Help Desk Technician

Information Resource Group, Inc.

Tennessee, USA

Third Party, Contract

Title: Help Desk Technician Duration: 12+ Months Location: Nashville, Tennessee IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions. - Customer Support for DHS Applications - Following up with customers to ensure full resolution of issues - Installing or changing software to fix issues - Remotely a

Helpdesk Technician

Yakshna Solutions, Inc.

Honolulu, Hawaii, USA

Full-time

Position Title: Helpdesk Technician/ Technical support Location: Honolulu, HI Clearance: Secret Clearance Yakshna Solutions, Inc., (YSI) is a CMMI Level 3 assessed, ISO 9001, 20000:1, 27001 certified, woman-owned small business enterprises, headquartered in Herndon, Virginia, USA. YSI provides professional IT solutions and services to business corporations and government organizations. YSI is committed to serve its business communities as a leading IT vendor providing innovative, quality and cos

IT Help Desk Intern

Ability Beyond

Bethel, Connecticut, USA

Full-time

IT Help Desk Intern (On-Site, Bethel, CT | M-F 8A-5P | $17/hour) Internship with potential for permanent hire! About Us: Ability Beyond is a dynamic and innovative non-profit organization dedicated to our mission: to discover, build, and celebrate the abilities in all people. Join our passionate and collaborative team and be part of a culture that values growth, inclusion, and innovation. Position Overview: We are currently seeking a tech-savvy and customer-oriented IT Help Desk Intern to join

Network Technician/Golden, CO (Hybrid), 12+ Months Contract

Suncap Technology

Golden, Colorado, USA

Contract

Network Technician Location : Golden, CO (Onsite) Duration 12+ Months Contract The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The NOC Technician will be an IT professional who provides technical assistance on computer systems and serves as the first contact for customers who need technical ass

Help Desk Technician II

Arena Technical Resources

Redstone Arsenal, Alabama, USA

Full-time

Help Desk Technician II Location: Redstone Arsenal, AL 35898 Clearance Level: with an active Secret Clearance required. This position supports a government contract Job Summary: B Technology, LLC is looking for an enthusiastic, well-qualified individual to fill the Help Desk Technician II position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset management support. This includes managing ticket creation, e

NOC Network Technician / Golden, CO ( Onsite)24+ Months Contract

Suncap Technology

Golden, Colorado, USA

Full-time

Job Description Candidate must be currently located within the Colarado / Denver or surrounding metro area to work on-site daily. Location: Golden, CO ( Onsite) Duration:24+Months Contract The purpose of this NOC position is to provide a proactive response and resolution to any problems or incidents discovered while monitoring the ITS fiber network, roadside devices and software applications or working with construction project teams. The NOC Technician will be an IT professional who provides

IT Field Service Support Engineer

Stefanini

Lansing, Michigan, USA

Contract

Stefanini Group is looking for a IT Field Service Support Engineer for a globally recognized company! For interested applicants, click the apply button or you may reach out Micah Andres at / for faster processing. Thank you! JOB DESCRIPTION- IT Field Support Engineer The IT Field Support Engineer will be responsible for day-to-day technical operations, with the purpose of offering technical support and guidance through facilitation of resolution of any incoming IT requests or queries from Carme

Service Desk Support Technician II

Randstad Digital

Irvine, California, USA

Contract

job summary: We are seeking a skilled and customer-focused onsite Service Desk Support Technician to join our IT team. The ideal candidate will be responsible for providing on-site and remote technical support, resolving desktop and application related issues for internal users, as well as Service Now application related support. This position combines traditional service desk duties, hands-on desktop support, and Service Now application support. location: Irvine, California job type: Contrac

Desktop Support

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests in H

NOC Technician I

Pavlov Media

Champaign, Illinois, USA

Full-time

NOC Technician I At Pavlov Media, we're on a mission to create something extraordinary. We're passionate about delivering a far superior internet experience to the communities we serve, powered by cutting-edge fiber technology. But it's not just about speed and reliability-at Pavlov, we see our role as an opportunity to bring people closer together. Through the services we provide, we connect more than just devices; we help foster connections that strengthen communities, businesses, and enrich

Service Desk Agent I - 2nd/3rd Shift (Remote Based in SoCal ONLY)

Irvine Technology Corporation (ITC)

Remote or Los Angeles, California, USA

Contract, Third Party

Service Desk Agent I 2nd/3rd Shift (Remote Based in Southern California ONLY) Our client is looking for a highly motivated Service Desk Agent I to join their IT support team. This role supports end users across hospitals and clinic locations, delivering essential helpdesk support for clinical applications, network and Wi-Fi connectivity, operating systems, and business software. The ideal candidate is a resourceful, service-oriented technician who thrives in a fast-paced, high-ticket-volume envi

Desktop Support Part Time

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests

Mac Support Technican

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requests

ITS Senior Technician

Robert Half

Cleveland, Ohio, USA

Contract

Description We are looking for an experienced ITS Senior Technician to join our IT Help Desk team in Cleveland, Ohio. In this role, you will provide Tier 1 and Tier 2 technical support, ensuring the efficient operation of hardware, software, and network systems. This is a long-term contract position that offers an opportunity to contribute to critical IT operations and projects. Responsibilities: Deliver effective technical support for Windows-based desktops and laptops, including setup, imagin

Desktop Support Technician

Mastech Digital

Houston, Texas, USA

Contract

Mastech Digital provides digital and mainstream technology staff as well as Digital Transformation Services for all American Corporations. We are currently seeking a Desktop Support Technician for our client in the IT-Services domain. We value our professionals, providing comprehensive benefits and the opportunity for growth. This is a Contract position, and the client is looking for someone to start immediately. Duration: 11 Months Contract Location: Houston, TX Salary: $00.00-$00.00/Hourly Rol

Mac Support Technican Part Time

Phoenix Technology Partners, LLC

New York, New York, USA

Contract

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requ