tier 1 help desk technician Jobs

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Helpdesk Analyst - hybrid

Beacon Hill

Independence, Ohio, USA

Full-time

**This position is hybrid - 3 days a week onsite; 2 days work from home!** Our client in the Independence, OH area is looking for a Helpdesk Analyst. This is a direct hire position. In this role, you will provide first level technical support to our client's employees for issues experienced using their information systems and desktop computers. The Help Desk Technician is expected to communicate the status of assignments to management and end users on a regular basis. JOB DETAILS: Fields inco

Technology Operations Technician

VA Enterprises

Grand Rapids, Michigan, USA

Full-time

The Technology Operations Technician is an integral part of a dedicated and highly skilled team, responsible for providing outstanding customized service to our Principals. Maintaining a high level of service is critical to the success of this position. The individual in this role is responsible for supporting and maintaining core infrastructure systems, focusing on networking, server administration, and end-user support. The role requires a hands-on approach, strong problem-solving skills, and

onsite Support Technician

Microtek Staffing Services

New York, New York, USA

Contract

Job Title : Support Technician Job Location : Manhattan, NY Job duration : 6 months contract to Hire Job Description : 1-2 years of experience in a desktop support or help desk role (MSP experience a plus).Familiarity with server and networking equipmentStrong knowledge of Windows 10/11, Office 365, and general desktop hardware troubleshooting.Familiarity with Active Directory, remote support tools, and ticketing systems (e.g., ConnectWise, Autotask).Excellent communication and customer service

Jr. IT Helpdesk

Idexcel Inc.

San Jose, California, USA

Contract

Idexcel s client is looking for a Jr. IT Helpdesk to join their team on a Contract basis Job Title: Jr. IT Helpdesk Location: San Jose, CA (Onsite) Duration: 12 Months Contract Job Summary: We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of

Part-Time Help Desk (Weekends - Day and Night Shift Available)

Bishop & Company, Inc.

Kaneohe, Hawaii, USA

Full-time

Job DescriptionJob DescriptionBishop & Company hiring a part-time Help Desk Technician to support a local IT company. This is a hybrid, temporary position with requiring on-site work in Kaneohe when needed. If you enjoy solving technical problems and helping people, apply today! Candidates must reside on Oahu by the time of hire. Remote work for out of state candidates is not offered. What You ll Do Review incoming support requests and make sure they re sent to the right IT team or resolved qu

Internal Infrastructure Support

Kforce Technology Staffing

Columbus, Ohio, USA

Contract

RESPONSIBILITIES: Kforce has a client in Columbus, OH that is seeking an internal infrastructure support technician to cover campus technologies, help with walk-up IT issues, application support, and troubleshooting. They are looking for someone that is self-motivated, collaborative, has experience in supporting MacBook and Apple endpoints and helping end users troubleshoot applications. Internal infrastructure team covers a variety of areas: * Campus technologies (conference room tech, mac/appl

IT Onsite Field Technician

The Reynolds and Reynolds Company

Augusta, Georgia, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Technologies, Inc. - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, y

Service Desk Technician

TEKsystems c/o Allegis Group

Louisville, Kentucky, USA

Full-time

Overview: We're seeking a Service Desk Technician to provide hands-on assistance for hardware and service desk operations focused on interactive racing kiosks. This role involves active troubleshooting, high-level support, and a strong customer service mindset. Key Responsibilities: Maintain and support kiosk hardware in live racing environmentsProvide front-line help desk and service desk assistanceTroubleshoot technical issues swiftly and effectivelyDeliver high-quality support to end users a

Isp Tech

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Technician

TEKsystems c/o Allegis Group

Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software

Help Desk Support Engineer/ Bilingual

Motion Recruitment Partners, LLC

Austell, Georgia, USA

Full-time

Here it is- an opportunity for a Bilingual Help Desk Support Technician to join an organization that's been a cornerstone of the American South's fleet and field equipment industry for several decades. This is a hands-on role where you'll manage hardware and software troubleshooting, set up and configure devices, support Active Directory operations, and contribute to a variety of user support and IT maintenance initiatives. Your role will be to provide frontline IT support to a workforce that s

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

ISP Support Technician

TEKsystems c/o Allegis Group

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware

Senior Help Desk Engineer

Jobot

Big Rapids, Michigan, USA

Contract

This Jobot Consulting Job is hosted by: Amanda Preston Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $20 - $27 per hour A bit about us: Global Media Conglomerate Why join us? Competitive Compensation- Room for Growth Job Details Job Details: We are seeking a dynamic Consulting Senior Help Desk Engineer to join our fast-paced and innovative team. This role is perfect for an experienced professional who is passionate about technology and

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS - 2200-0600 Sunday-Thursday Transform technology into opportunity as a Hel

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

San Antonio, Texas, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

IT Service Desk Specialist

Advantage Technical

Waltham, Massachusetts, USA

Full-time

IT Service Desk Specialist Location: Waltham, MA (onsite) Duration: 6+ month contract Rate: $35-38 an hour W2 Description: Service Desk Analyst with strong system administration, PC technician and problem-solving skills to serve as a key member of our IT team providing technical support. Provide quick and effective assistance with information technology systems Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance Listen attentively to customer

IT Support Specialist (TS/SCI w Poly)

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Computer Hardware, Information Technology (IT), Remote Access, Remote Support, Troubleshooting Certifications: None Experience: 0 + years of related experience ship Required: Yes Job Description: Help Desk Technician Transform technology into o

IT Desktop Support Technician

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a gre

IT Desktop Support Technician

TEKsystems c/o Allegis Group

Lansing, Michigan, USA

Full-time

*Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual* One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a gre