tier 1 help desk technician Jobs

Refine Results
101 - 120 of 236 Jobs

Mac Support Technican Part Time

Phoenix Technology Partners, LLC

•

New York, New York, USA

Contract

Summary: The Mac Support Technician provides support to end-users regarding IT incidents and service requests. This role is critical in meeting the Department objectives for providing high quality customer service and technical support for supported technologies; ensuring service levels are met or exceeded. Principal Duties: This position will focus on providing mostly support for Mac devices Provide support for mobile and desktop hardware and software. Track all incidents and service requ
Easy Apply
Posted 52 days ago | Updated 5 hours ago

IT Systems Technician

System Soft Technologies

•

Montgomery, Alabama, USA

Contract

IT Systems Technician Location: 100 N Union St, Montgomery, AL, 36104 (Onsite) Duration: 6 Months+ (Contract Hire) Position Description Serve as the 1st Point of Contact for clients and customers at Department of FinancePerform general troubleshooting with customer via phone contactDocument client/customer issues and requests, troubleshooting steps, and resolutions via ServiceNow ticketing systemRoute unresolved tickets to appropriate Tier 2 staffFollow-up and update clients/customers and intern
Easy Apply
Posted 13 days ago | Updated 5 hours ago

IT Technical Support

Idexcel Inc.

•

Ridgefield Park, New Jersey, USA

Contract

Idexcel s client is looking for a IT Technical Support to join their team on a Contract basis Job Title: IT Technical Support Location: Ridgefield Park, NJ Duration: 12 Months Contract Job Summary: We are seeking a skilled and customer-focused Tier 2 IT Helpdesk Technician with 5+ years of experience to join our dynamic IT support team. This position is critical to maintaining user productivity and IT service quality, with a strong focus on troubleshooting and resolving issues related to Micros
Easy Apply
Posted 9 days ago | Updated 5 hours ago

Part Time Desktop/Help Desk Support--Long Term Remote, Junior Level

EMW Staffing Solutions LLC

•

Colorado Springs, Colorado, USA

Contract

Thank you for your interest. Please apply for further information. Term: Part time about 15-20 hours a week Location: Can be remote after some training in a CO Springs Office Clearance: Please be advised that this role requires at least a Secret security clearance. Rate: 25 hr w2+ Role: Junior Help Desk/Technical Support . Seeking a part-time IT Desktop Support Technician with a SECRET (DoD) security clearance to support our clients. The IT Desktop Support Technician will assist users with sourc
Easy Apply
Posted 12 days ago | Updated 12 days ago

Help Desk Analyst

Caresoft

•

Conyers, Georgia, USA

Contract

Title: Help Desk Analyst (MUST be Bilingual, Spanish/English) Location: Conyers, GA 30013(Onsite) Durartion: Long Term Skills: Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escal
Easy Apply
Posted 41 days ago | Updated 5 hours ago

MSP L2 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
Easy Apply
Posted 4 days ago | Updated 2 hours ago

MSP L2 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 2 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $65k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
Easy Apply
Posted 10 days ago | Updated 2 hours ago

Help Desk Analyst

TetriQ Solutions LLC

•

Conyers, Georgia, USA

Contract, Third Party

Job Title: Help Desk Analyst Location: Conyers, GA Duration: 12 Months Job Description: Job Responsibilities Oversee the daily performance of computer systems and applications. Answer user inquiries regarding computer software or hardware operation to resolve problems. Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets until resolved. Confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide tech
Easy Apply
Posted 31 days ago | Updated 30 days ago

MSP L3 Remote Desktop Support Technician

Ledgent Technology

•

San Francisco, California, USA

Full-time

Hello, I am reaching out today because we are looking to hire a Remote Tier 3 Helpdesk Support Technician with MSP Support experience. I was wondering if you or someone you know is in the market for a new opportunity. Here is a brief summary of the Job Description: Location: 100% Remote Direct Hire / FTE 3 - 5 years of Remote Desktop Experience with an MSP and 1+ year experience as an esacaltion technician Salary: $75k per year Understanding of Service Desk Team KPIs; Maintain 6-8 TPD Clos
Easy Apply
Posted 24 days ago | Updated 2 hours ago

Desktop Support Technician

Phoenix Staff, Inc.

•

Gilbert, Arizona, USA

Full-time, Contract

Title: Desktop Support Technician Location: Gilbert, AZ (onsite position) Phoenix Staff is known for connecting highly qualified candidates with highly desirable jobs. We re currently looking to place a self-motivated Desktop Support Technician. In this role, you ll maintain, analyze troubleshoot, document and repair desktop systems, hardware, software and peripherals. Support and maintain incident tickets keeping user's, management, peers and the Help Desk apprised of activities. Your role a
Easy Apply
Posted 60+ days ago | Updated 1 hour ago

ISP Technician

TEKsystems c/o Allegis Group

•

Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software
Posted 4 days ago | Updated 6 hours ago

ISP Technician

TEKsystems c/o Allegis Group

•

Cedar Rapids, Iowa, USA

Full-time

The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware and software
Posted 13 days ago | Updated 6 hours ago

Entry Level IT Phone Support

TEKsystems c/o Allegis Group

•

Huntsville, Alabama, USA

Full-time

Job Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardw
Posted 11 days ago | Updated 6 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Raleigh, North Carolina, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 3 days ago | Updated 6 hours ago

ISP Support Technician

TEKsystems c/o Allegis Group

•

Huntsville, Alabama, USA

Full-time

Description The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues. This role involves troubleshooting hardware and software problems, resolving basic IT issues, and escalating more complex problems to higher-level support teams as needed. Respond to and resolve a high volume of initial IT support requests via phone, email, or chat, including password resets, software installations, and hardware troubleshooting Diagnose and resolve basic hardware
Posted 3 days ago | Updated 6 hours ago

Help Desk Analyst

Innosoul inc

•

Atlanta, Georgia, USA

Third Party, Contract

Job ID: GA-765622 Onsite/Local Help Desk Analyst (12+) with MS 365, SCCM, AD, ServiceNow, ticketing systems, GPOs, Azure, switches/routers/cabling/VoIP systems, networking, IOS/Android devices experience Location:Atlanta, GA (DECAL-IT)Duration: 5 MonthsPosition: 1(2) Skills: Minimum of 7-10 years of IT technical support Strong knowledge and experience installing,configuring, replacing, and supporting network infrastructure equipment, includingservers, workstations (Windows/Mac), switches, route
Easy Apply
Posted 6 days ago

Help Desk Support - Multiple positions L1 and L2

Pyramid Technology Solutions, Inc.

•

Buffalo, New York, USA

Contract

Title:- Help Desk Support Job Descriptions Duration:- 6+ Months Contract to hire Level 1 Help Desk Support Technician Overview: Serve as the initial point of contact for technical support, assisting call center staff with basic IT issues and ensuring smooth daily operations across all three locations. Key Responsibilities: Respond promptly to user inquiries via phone, email, or chat.Troubleshoot basic hardware and software issues, including password resets and application errors.Document inciden
Easy Apply
Posted 46 days ago | Updated 5 days ago

Senior Field Engineer - Latvia

SAIC

•

Huntsville, Alabama, USA

Full-time

Job ID: Location: HUNTSVILLE, AL, US Date Posted: 2025-05-28 Category: Engineering and Sciences Subcategory: Field Engineer Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: Secret Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is currently seeking multiple Field Service Engineers (FSE) to support the Black Hawk Aircrew Trainer (BAT) located onsite at Lielvarde Air Base, located in Lielvarde, Latvia
Posted 18 days ago | Updated 7 hours ago

IT Support I

HigherEchelon

•

Fort Gregg-Adams, Virginia, USA

Full-time

IT Support I Location: Fort Lee, Virginia Clearance: Secret Description: HigherEchelon is seeking anIT Support I Technician providing Tier I technical support to end users across CASCOM's network of 17,000+ devices. The role involves resolving basic hardware, software, and user access issues, maintaining daily ticket queues, and providing dependable support for Army classrooms and administrative users. This position is based in Fort Gregg-Adams, VA, requires a full-time, on-site presence, an
Posted 3 days ago | Updated 7 hours ago

IT Onsite Field Technician

The Reynolds and Reynolds Company

•

Jacksonville, North Carolina, USA

Full-time

As an IT Onsite Field Technician, you will be heavily focused on providing services through Proton Dealership IT - a division of The Reynolds and Reynolds Company. Proton is an IT company that provides support and amazing customer service to automotive dealerships across the nation. IT support is a commodity but AMAZING customer service is not! As an IT Onsite Field Technician, you will be the first line of contact for all technical concerns onsite at your assigned accounts. In this role, you wi
Posted 10 days ago | Updated 9 hours ago