tier 1 help desk technician Jobs

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Desktop Support Technician

TEKsystems c/o Allegis Group

London, Ohio, USA

Full-time

Shift Details: The position can start out as either a 1st shift or 3rd shift opportunity, but would only be available as a 3rd shift opportunity upon conversion to a permanent employee. Overview: This role focuses on transitioning company systems to Windows 11 and maintaining overall functionality of IT infrastructure. The technician will support users by ensuring all hardware, software, and network components operate efficiently. Responsibilities also include proactive maintenance, technical

Help Desk Tech - MIDS - TS/SCI w. CI Polygraph

General Dynamics Information Technology

Maryland, USA

Full-time

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: None Experience: 4 + years of related experience ship Required: Yes Job Description: Help Desk Technician MIDS: 2200-0600 Transform technology into opportunity as a Help Desk Technician w

Desktop Support Technician

TEKsystems c/o Allegis Group

Nyack, New York, USA

Full-time

Description - Provide technical support and troubleshooting for desktops, laptops, and peripherals - Install, configure, and maintain operating systems (Windows) and software applications - Manage network connectivity, including TCP/IP, VPN, and wireless connections - Respond to help desk tickets and provide timely resolution to user issues - Collaborate with other IT teams to resolve complex technical problems - Follow established procedures for documenting and tracking support requests in tick

Data Center Technician, Data Center

Apple, Inc.

No location provided

Full-time

Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. Inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best wo

Help Desk / onsite

Motion Recruitment Partners, LLC

Wilmington, Delaware, USA

Full-time

A well-established company in Wilmington, DE is looking to bring on a Support Technician to join their IT support team. This is a full-time opportunity offering exposure to a wide range of technologies and direct interaction with end users. You'll be supporting Windows and Mac environments, Microsoft 365, and hardware/software troubleshooting in a fast-paced, team-oriented setting. This is a great role for someone who's passionate about technology and enjoys solving problems. You'll be the face

Desktop Support Technician

Motion Recruitment Partners, LLC

Tustin, California, USA

Full-time

An American electric vehicle manufacturing company is actively looking for a detail-oriented Desktop Support Technician to join their dynamic team. This is a 6-month CT role with potential for conversion. It is 100% onsite at their Tustin, California location Monday-Friday. If you have an adventurous spirit and are hardwired with curiosity this is the perfect company to be a part of. They have great company culture, exciting technology and endless opportunities for learning and growth. As the De

IT Support Specialist (IT Managed Service Provider Experience Required)

TEKsystems c/o Allegis Group

Grand Rapids, Michigan, USA

Full-time

*Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties* *We are looking to set up interviews as early as this week* Job Description: The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help Desk Support Te

Helpdesk Support

Motion Recruitment Partners, LLC

Norcross, Georgia, USA

Full-time

Seeking dedicated Onsite IT Customer Service Representatives to join the team in Norcross, GA. In this role, you'll be the first point of contact for customers-providing support for software, hardware, and network issues. You'll handle incoming technical calls, troubleshoot and resolve issues, and accurately document each interaction. This is a great opportunity for someone looking to grow their IT support career, with the potential to convert to a full-time, permanent position. Contract Duratio

IT Support Tech - Renton - 3rd shift Thurs-Sun -

Apex Systems

Renton, Washington, USA

Full-time

Job#: 2079485 Job Description: Apex Systems has partnered with a company who is a major player in the tech Industry who is currently looking for a Factory IT Support Technician position in the Renton area! This on-site role is a contract based project working on a W2 basis. If youre interested, then please apply directly via LinkedIn! **Please note that we cannot work on a C2C, C2H, provide sponsorship, or operate through a 3rd party vendor on a referral basis** Title: Factory Technical Suppor

IT Help Desk Specialist

SNI Technology

Greeley, Colorado, USA

Full-time

Job Details SNI Technology's client located in Greeley, CO is immediately seeking to hire an IT Help Desk Specialist for an exciting, long-term contract opportunity. This temp assignment is a M-F, 40 hours per week onsite position with an expected contract duration of 12-24 months. Please note while contractors are eligible for conversion to permanent employment status following 6 months of employment, permanent hire is not guaranteed and up to our client's discretion. Help Desk Specialist - Ti

IT Technician

Colliers Engineering

Rochester, New York, USA

Full-time

Overview Colliers Engineering & Design is seeking a tech-savvy problem solver who loves helping people! As an IT Technician, you'll troubleshoot computer, hardware, and software issues while keeping things running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today and bring your skills to a team that values curiosity, creativity, and great support! Responsibilities Collaborate with other departments within the organizat

IT Support Technician

Kforce Technology Staffing

Woodbury, New York, USA

Full-time

RESPONSIBILITIES: Join a rapidly growing professional services firm that's reshaping the technology landscape for accounting and consulting organizations across the U.S. With a team of over 900 professionals and a strong presence both nationally and offshore, we deliver strategic IT partnerships and workforce solutions that drive growth while maintaining a personalized, local approach. The client is looking for a Level II IT Support Technician to join our dynamic IT team near Jericho, NY. This

IT Support Technician I

Sierra Nevada Corporation

Sparks, Nevada, USA

Full-time

Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician I, you will be using your skills and expertise provide computer, hardware, and software support to our employees. You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software. You'll investigate information, net

IT Technician

Colliers Engineering

Albany, New York, USA

Full-time

Overview Colliers Engineering & Design is seeking a tech-savvy problem solver who loves helping people! As an IT Technician, you'll troubleshoot computer, hardware, and software issues while keeping things running smoothly-and making users' days better with your top-notch support skills. Love technology and solving problems? Apply today and bring your skills to a team that values curiosity, creativity, and great support! Responsibilities Collaborate with other departments within the organizat

Client Support Technician II

Nicklaus Children's Hospital

Miami, Florida, USA

Full-time

Description Job Summary Provides PC hardware and software installation and support services and Internet access support services. Job Specific Duties Identifies root cause of problems, manages and resolves complex issues in a constantly changing technical environment. Installs, configures, implements and maintains desktop client software, e.g. Microsoft. applications (Outlook, Exchange, Internet Explorer, Office, Windows, etc.) and/or Mac applications (Entourage, Safari, Office, Mac O/S, etc) m

Help Desk Analyst

Data Processing Resources

White Plains, New York, USA

Full-time

Help Desk Analyst Job Responsibilities: Responsibilities of this role will include: Field incoming help requests from end users in person, via telephone/remote methods and via e-mail in a courteous and professional manner.Document all pertinent information, including requestor name, department, contact information, and a detailed description of the problem or issue.Build rapport with and elicit problem details from help desk customers.Prioritize and schedule problems. Resolve and/or escalate pr

Help Desk Analyst

Robert Half

Richmond, Virginia, USA

Contract

Description Primary Responsibilities Manage incoming support calls in accordance with established service levels and best practices.Utilize and contribute to the internal knowledge base (SharePoint) for consistent issue resolution.Regularly update training materials and documentation to reflect new knowledge and procedures.Review and implement new processes; ensure Service Desk staff are trained accordingly.Strive to meet key performance metrics:First Call Resolution: 80% or higherAverage Wait T

Desktop Support Technician

Apex Systems

Austin, Texas, USA

Full-time

Job#: 2083845 Job Description: Title: Desktop Support Technician Location: San Antonio, TX Travel: Will be stationed at various locations within city limits Schedule: Monday through Friday 7:45am-4:30pm Interview Process: 1 virtual round Start Date: End of August 2025 ** If you are interested and meet the qualifications below and are comfortable working within a school environment, please apply and/or email your resume with the job number and a summary of your qualifications to Professional R

Arlington Desktop Tech L1

Apex Systems

Arlington, Virginia, USA

Full-time

Job#: 2081444 Job Description: If you are interested in applying please send your resume to Location: Arlington, VA Level 1 Desktop Support Technician The Desktop Support Technician - Level 1 is responsible for providing first-level technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. This role involves assisting users with IT-related problems, performing system maintenance, and escalating complex issues as needed.

Desktop Support Tech II

The Friedkin Group

Sealy, Texas, USA

Full-time

Living Our Values All associates are guided by Our Values. Our Values are the unifying foundation of our companies. We strive to ensure that every decision we make and every action we take demonstrates Our Values. We believe that putting Our Values into practice creates lasting benefits for all of our associates, shareholders, and the communities in which we live. Why Join Us Career Growth: Advance your career with opportunities for leadership and personal development.Culture of Excellence: Be