voice of the customer Jobs

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Senior CX Researcher

V-Soft Consulting Group, Inc

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Winston-Salem, North Carolina, USA

Contract

Senior CX Researcher (Remote) Primary Location: Remote V-Soft Consulting is currently hiring for a Senior CX Researcher (Remote) for our premier client. Education and Experience University (Degree) Preferred. Work Experience: 5+ Years Required; 7+ Years Preferred. 5 years of professional experience in product research and usability research, preferably supporting a design team for a commercial B2B, B2C, SaaS or mobile product experience. A human-centric approach to research, and the ability t
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Posted 60+ days ago | Updated 2 days ago

Senior Software Engineer (Frontend), Growth Engineering

Postman, Inc.

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San Francisco, California, USA

Full-time

Who Are We? Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration-enabling users to create better APIs, faster. The company is headquartered in San Francisco and has an office in Bangalore, where it was founded. Postman is privately held,
Posted 60+ days ago | Updated 11 hours ago

Clinical Informaticist-Green Bay/Lakeshore

Prevea Health

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Sheboygan, Wisconsin, USA

Full-time

Job DescriptionThis position will work 36 hrs per week Informaticist Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so every member of the team contributes to our success. Together we are the best place to get care and the best place to give ca
Posted 34 days ago | Updated 11 hours ago

Senior Plant Controls Engineer- Services

GE Vernova

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Remote or Schenectady, New York, USA

Full-time

Job Description Summary We are seeking a highly skilled Senior Service Control Engineer to join our Solar and Storage Solutions engineering team. In this pivotal role, you will oversee the control systems, automation, and instrumentation of our assets, ensuring that plant control systems operate efficiently, securely, and reliably. You will develop, implement, and optimize control strategies for plant operations while actively participating in Root Cause Analyses (RCAs) to identify underlying is
Posted 20 days ago | Updated 11 hours ago

Senior Network Engineer - Remote in MN or WI

UnitedHealth Group

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Remote or Plymouth, Minnesota, USA

Full-time

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities w
Posted 60+ days ago | Updated 11 hours ago

Sr. Development Engineer

Rivian

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Irvine, California, USA

Full-time

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it
Posted 60+ days ago | Updated 11 hours ago

Voice Lead

Source Code Technologies LLC

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Plano, Texas, USA

Contract, Third Party

Job Title: Network Voice Lead - Tier Support Services Location: Plano, TX (5 days onsite with Rotational Shifts) Job Description: Responsibilities: Expert level hands-on experience with enterprise voice network infrastructure, including Cisco Unified Communication platforms, Call Manager, Unity, and Contact Center solutions.Expert knowledge in voice protocols such as SIP, H.323, SCCP, MGoogle Cloud Platform, and troubleshooting related issues.Hands-on experience with voice gateways, session bor
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Posted 18 days ago | Updated 2 days ago

Growth Data Scientist

Adobe Systems

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San Francisco, California, USA

Full-time

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences wher
Posted 60+ days ago | Updated 11 hours ago

Voice AI Trainer

Robert Half

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Sunnyvale, California, USA

Contract

Description We are seeking a dedicated Voice AI Trainer to process and prepare pre-recorded voice data for integration into advanced voice engines. This role is instrumental in ensuring data quality, adhering to strict annotation guidelines, and enhancing voice engine performance. Ideal candidates will have a background in linguistic data annotation, speech technology, or related disciplines. Key Responsibilities: Precise Voice Annotation: Apply metadata tags to voice recordings, focusing on el
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Posted 17 days ago | Updated 8 hours ago

Voice Engineer / Contract / Remote

Motion Recruitment Partners, LLC

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Remote or Pleasanton, California, USA

Full-time

Our client, a leading healthcare organization dedicated to advancing patient care and safety, is looking for a contract Voice Engineer. This is a fully remote role. Under general supervision of the IT Director, this position is responsible for our client's Voice Services (Contact Center) systems infrastructure to maintain a reliable and predictable service that supports the needs of our client's internal and external facing contact centers. This role will also provide expert technical consultati
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Posted 10 days ago | Updated 7 hours ago

Voice & Network Technician

Kforce Technology Staffing

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Lake Mary, Florida, USA

Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Voice & Network Technician in Lake Mary, FL. This role reports to the Manager, Telecom and Networks. Summary: The Voice and Network Technician supports the smooth functioning of voice and network systems, including troubleshooting, installation, and maintenance of hardware and software. This position documents and completes user requests for service and problem resolution, updates databases related to voice and network communications opera
Posted 6 days ago | Updated 1 day ago

Service Designer (clearance) preferred resides in DC area

steampunk

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Washington, District of Columbia, USA

Contract

As a Service Designer, you will be responsible for guiding government clients through our Design Intelligence framework, incorporating human-centered methods to solve end to end organization and experience challenges. You will facilitate discovery sessions that uncover customer pain points and identify enterprise opportunities. You will serve as the voice of the customer, making sure their needs are considered and met within a proposed solution. Responsibilities: Participate in all aspects of
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Posted 60+ days ago | Updated 6 days ago

Senior Network/Voice Engineer

Resourcesoft, Inc.

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Freeland, Maryland, USA

Contract

Requirements: 5 or more years of experience with Cisco routing and switching. Proficiency in Citrix NetScaler administration. Experience with IP Control DHCP. Experience with Cisco voice technologies. Experience with large-scale network segmentation projects. Experience with physical network migrations and configurations. Excellent analytical and coordination skills. Responsibilities: Lead network site transitions and migrations. Perform physical network configurations and deployments. Troublesh
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Posted 2 days ago | Updated 2 days ago

Voice Engineer

LanceSoft Inc.

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Columbus, Ohio, USA

Contract

Job Title: Voice Engineer Location: Columbus, OH Type: Long-Term Contract Position. Required Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments.The ideal candidate will possess 5+ years of experience in Voice Technologies System management experience includes currency and availability, new capabilities, vulnerability, and security.This position also is expected to provide after hou
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Posted 25 days ago

MS TEAMS/Voice Support Analyst

TEKsystems c/o Allegis Group

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Charlotte, North Carolina, USA

Full-time

NO C2C. W2 ONLY. MUST SIT ONSITE IN CHARLOTTE, NC 3 DAYS A WEEK. TEKsystems is currently looking for a MS TEAMS Administrator that will be responsible for the support of Voice platforms interconnected to MS Teams Voice. This candidate will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voic
Posted 5 days ago | Updated 8 hours ago

MS TEAMS/Voice Support Analyst

TEKsystems c/o Allegis Group

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Dallas, Texas, USA

Full-time

NO C2C. W2 ONLY. MUST SIT ONSITE IN IRVING, TX 3 DAYS A WEEK. TEKsystems is currently looking for a MS TEAMS Administrator that will be responsible for the support of Voice platforms interconnected to MS Teams Voice. This candidate will support and repair interconnectivity issues with Enterprise telephony, Contact Center, and Transport-including external carrier. Provide direct engagement and oversight, guidance, and governance for Voice operations for MS Teams interoperability with Core Voice s
Posted 5 days ago | Updated 8 hours ago

Voice Systems Administrator

SpaceX

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Texas, USA

Full-time

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars. VOICE SYSTEMS ADMINISTRATOR The Voice Systems Administrator will design, install, maintain, and fully own voice communications systems at our launch and test facilities. You will work with launch voice communications,
Posted 41 days ago | Updated 11 hours ago

Technical Voice Analyst

Apex Systems

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Arlington, Virginia, USA

Full-time

Job#: 2055047 Job Description: Role: Technical Voice Engineer Length: Long-term contract Rate: $70-80/hr Role Responsibilities: Design & Implementation: Develop and implement Microsoft Teams Voice solutions, including Direct Routing and telephony architecture, from various environments.Network Assessments & Architecture: Conduct network assessments and create high-level architecture designs to ensure successful user adoption.Migration & Best Practices: Migrate Cisco environments to Microsoft
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Posted 60+ days ago | Updated 12 hours ago

Lead Machine Learning Engineer, Voice Group

Comcast Corp

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Washington, District of Columbia, USA

Full-time

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can prou
Posted 2 days ago | Updated 11 hours ago

Voice Technician (Road Warrior Travel)

TEKsystems c/o Allegis Group

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Denver, Colorado, USA

Full-time

Description Voice Technician, a collective of four brands including MMX, Lynx, and TEQPORT, is a global leader in sustainable telecom network solutions. Our vision: to be the world's local partner for sustainable telecom networks, drives our commitment to the circular economy. We offer a full range of services to extend the life of telecom networks, from sourcing nearly a million multi-vendor network parts to responsible decommissioning and network engineering. The business is one of the fastest
Posted 5 days ago | Updated 8 hours ago