wfm Jobs in austin, tx

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Requirement for UC Engineer / Cisco Engineer

Kairos

Remote or Minneapolis, Minnesota, USA

Full-time, Part-time, Third Party, Contract

Hi , Please let me know if you're comfortable with the position detailed below. This position is an urgent hire. Location : Bloomington , MN Hybrid on-site few times a month Duration : 6-12 months contact to Hire Job Description currently hiring for a Senior Cisco Contact Center Engineer. This role is accountable for the applications and telephony infrastructure supporting contact center agents across the organization. In this hands-on role, you will leverage your knowledge of contact center

Workforce Software Consultant

MSITEK LLC

Remote

Contract

WFS Certification in Configuration / Integration Specialist and above is desirable.5-8 years experience as a techno-functional consultant in Time & Attendance system with Workforce Software.Working with SQL, Java scripts along with WFM software s such as WorkForce SoftwarePT102/ PT103 certification is preferable.Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Advanced Scheduler and Workforce Analytics)Configuration of policy, Profile bas

Genesys developer

Stanley David and Associates

Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou

Cisco Voice Engineer / NICE CxCloud Subject Matter Expert (SME)

American IT Systems

Remote

Contract, Third Party

Title: NICE CxCloud Subject Matter Expert (SME) for Customer SDAP (Standard Data Access Platform) Program Location: Remote work Travel: No Time Zone: NY area to be supported. Must work East Coast hours(M-F 8:30AM ET until 5:30 PM including lunch) JOB DESCRIPTION Using Client provided computing infrastructure and hardware, The NICE CxCloud Subject Matter Expert (SME), will work with the customer team to serve as the subject matter expert and API designer for the NICE CxCloud including the followi

ERP Business Systems Analyst

Saama Technologies, LLC

Remote

Full-time

We are seeking a skilled Business System Analyst to join our team and play a critical role in collecting, analyzing, and interpreting data related to healthcare services.The ideal candidate will have strong analytical skills, experience with healthcare data, and proficiency in data management and analysis tools.This role requires close collaboration with subject matter experts (SMEs) to understand data needs and objectives.Experience working with EHR systems, healthcare claims data, ERP Space (F