wfm Jobs in boston, ma

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Manager, Software Engineering

Verint Systems Inc

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Remote

Full-time

Job Description At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environmen
Posted 29 days ago | Updated 5 hours ago

Requirement for UC Engineer / Cisco Engineer

Kairos

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Remote or Minneapolis, Minnesota, USA

Full-time, Part-time, Third Party, Contract

Hi , Please let me know if you're comfortable with the position detailed below. This position is an urgent hire. Location : Bloomington , MN Hybrid on-site few times a month Duration : 6-12 months contact to Hire Job Description currently hiring for a Senior Cisco Contact Center Engineer. This role is accountable for the applications and telephony infrastructure supporting contact center agents across the organization. In this hands-on role, you will leverage your knowledge of contact center
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Posted 25 days ago | Updated moments ago

Workforce Software Consultant

MSITEK LLC

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Remote

Contract

WFS Certification in Configuration / Integration Specialist and above is desirable.5-8 years experience as a techno-functional consultant in Time & Attendance system with Workforce Software.Working with SQL, Java scripts along with WFM software s such as WorkForce SoftwarePT102/ PT103 certification is preferable.Candidates with experience on WorkForce Software products (Time & Attendance, Absence Compliance Tracker, Advanced Scheduler and Workforce Analytics)Configuration of policy, Profile bas
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Posted 3 days ago

Genesys developer

Stanley David and Associates

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Remote

Full-time

Job descriptionGenesys Developer RESPONSIBILITIES Design, Configure, Develop, and Support Conversational IVR s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda. Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database) Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience. Lead implementation of Inbound & Ou
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Posted 18 days ago | Updated 5 days ago