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Helpdesk Support Location is Remote (EST working hours) JD: a. Excellent verbal and written skills for helpdesk voice and non-voice interactions b. Excellent empathetic and efficient customer service skills over voice and non-voice lines c. supporting incoming call and chats for registration/logon, navigation questions, and technical issues on Elevance websites and Mobile APPs d. incident reporting and tracking e. Proficient with web browser and mobile devices f. Ability to troubleshoot c
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Contract, Third Party



